Is CHINA FUTURES safe and legit? Full review
CHINA FUTURES is a China-based broker established in 2018 and regulated by the China Financial Futures Exchange (CFFEX), with a safety level of 1. It uses a self-developed trading platform with mobile app support, and its software experience is rated Fair, with an overall software rating of Good. Customer service is available in English and can be reached by phone, although response times may be lengthy. Its influence rating is C, with an average influence index of 4.86 and a distribution concentrated in China Hong Kong, Japan, Singapore, and the United States. The broker's noted strengths are its CFFEX regulation, its established operating history, and live support; its noted drawbacks are multiple disclosures and slow customer support responses.
Regulatory Compliance and Security
CHINA FUTURES is regulated by the China Financial Futures Exchange, and it is based in China, where it was founded in 2018. The regulatory status is fully compliant, with a safety level of Level 1.
Trading software
CHINA FUTURES uses a self-developed trading platform and supports a mobile app. The platform is described as highly customizable, available in multiple languages, and offering clear expense reports along with a good search function, though it lacks two-step login and biometric authentication. An MT4/5 software qualification is listed. The software experience is rated Fair, with an overall software rating of Good.
Mobile Support:
- iOS: Mobile App (three iOS applications are listed)
- Android, Windows, macOS, Web, and other applications are not supported
Customer Service
CHINA FUTURES customer service is available in English and covers one service region. Users can reach the team by phone for answers to most inquiries, but response times may be lengthy.
⚠️ Note: Most inquiries can be answered by phone, but the waiting time is relatively long.
Influence
CHINA FUTURES has an influence rating of C. Its influence is mainly distributed in China Hong Kong, Japan, Singapore, and the United States, with an average influence index of 4.86.