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SAEN Forex Broker provides real users with * positive reviews, 1 neutral reviews and 19 exposure review!

SAEN Broker Review

1.46

WikiFX monitor

Business

Influence E

License

No license

SAEN Review 20

Latest All(20) Neutral(1) Exposure(19)
Neutral

Terrible company, I've seen it scam a dozen traders. Can they get their money back? I'm really afraid of being scammed, so I take a very cautious approach.

FX1140550656
2022-12-12
Exposure
They initially refused to release my investment

The bottom line is that this broker has no proper regulation and only wants to steal from investors like myself but I followed the money and had cases lodged with various fraud regulatory bodies inclusive of fintrack/ org for which reason the investment was released The first 2 requests I made directly to SAEN were refused on the basis of wrong information so I paid a margin fee to modify it but still couldn't get access to withdraw which was why is ought solution elsewhere.

Withdraw by Finrecoup
2022-08-19
Exposure
Won't let me withdraw my money 272k USD

I've in contact with this broker named Ms Lin and I have deposited 50k so I can do forex exchange. By the time I wanted to withdraw the money she won't let me do it and want me to pay additional tax on 272k. I refused to pay anything and my account has been frozen and now completely gone. Think you can help me with this case? I will provide all the information and the names that I have been in contact with.

FX4239299058
2022-08-19
Exposure
Fraud Alert

They'll defraud you of your money. When you wish to withdraw your money, they will work with you and everything will appear to be going smoothly. They'll steal all of your money and break off communication. Have no faith. Additionally, interfering the AssetsClaimBack administration made investment untouched they communicate poorly which is highly unprofessional . Never believe anyone, even if they promise to make you maximum profit..

Fx4679443
2022-08-08
Exposure
Will not send the funds in the account to customer

The customer service agent “Amy” requested analyst fees for Analyst Ryoko Mizutani aka Michael Bode be paid prior to funds being sent. After these fees are paid the customer service agent then ask for the taxes on the money in the account to be paid as a requirement to release the funs. after negotiating a price with customer service agent I sent over the money to pay taxes in order to receive the funds in my trading account. The customer service agent confirmed my transaction and stated that the total funds in the account would be sent to my provided crypto wallet address by 4pm Friday June 10th, UK time. after saying this the funds were never sent and communication with the customer service agent was blocked due to her removing her number from whatsapp where the communication was taking place.

Xb14462
2022-06-11
Exposure
International Wire Transfer Investigation

I want to present chat records with a customer service agent from SAEN Markets. I was told on Saturday May 21st that a wire for the total amount in my account would be sent to my bank account. A few days later I was told that the wire was intercepted and that an investigation of my financial situation has to take place first and I was accussed of Illegal activity. The evidence I submit below is to show the lack of clear explanations and evidence behind these false allegations that the customer service agent claims is delaying the release of my funds. I have been given no time frame and how long this supposed investigation will take place and when I will get my money. Additionally, the customer service agent has began to completely ignore me and there is no one else I can find to contact about my situation.

Xb14462
2022-05-27
Exposure
Seek Aid

Yes, it's a scam. I have money invested they won't return. Transactions go through dodgey accounts, phone numbers businesses registration all dodgey. DON'T GIVE THEM A CENT.

FX57947855
2022-05-26
Exposure

Refuse to withdraw. Withdrawal is rejected with account abnormality and a reason

FX2689559902
2022-05-24

  

Saen 2025 Review: Everything You Need to Know

  In this comprehensive review of Saen, we delve into the broker's offerings, user experiences, and regulatory standing. Saen has garnered significant attention, not all of it positive, with many users reporting issues related to withdrawals and customer service. Notably, the broker claims to offer a wide range of trading instruments, but its unregulated status raises concerns.

  Note: It is crucial to recognize that Saen operates under different entities across regions, which may affect regulatory compliance and user experience. We have taken a balanced approach in our analysis to ensure fairness and accuracy.

  

Ratings Overview

Category Score (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service and Support 3
Trading Setup (Experience) 4
Trustworthiness 2
User Experience 3

  How We Rate Brokers: Our ratings are based on a combination of user feedback, expert analysis, and factual data.

  

Broker Overview

  Founded approximately 2-5 years ago, Saen is a forex and CFD broker that claims to operate out of the United Kingdom. However, the broker lacks any valid regulatory oversight, which poses significant risks for potential investors. Saen offers its clients access to the popular MetaTrader 4 (MT4) trading platform, available on both desktop and mobile devices. In terms of tradable assets, Saen provides a variety of options, including forex pairs, CFDs, futures, indices, precious metals, and energy products. However, it is essential to note that there are no cryptocurrencies or stock trading options available.

  

Detailed Analysis

  

Regulatory Standing

  Saen is not regulated by any reputable financial authority, which is a significant red flag. According to multiple sources, including WikiFX, there are no valid licenses associated with Saen, and it is flagged as a potential scam broker. The absence of regulatory oversight means that investor funds are not protected, making it a risky choice for traders. As per BrokersView, the broker has been flagged by the Australian Securities and Investments Commission (ASIC) due to licensing issues and misleading statements about its operations.

  

Deposit and Withdrawal Methods

  Saen claims to support various deposit and withdrawal methods, including credit/debit cards and e-wallets like PayPal and UnionPay. However, many users have reported difficulties when attempting to withdraw their funds, with some stating that their requests are ignored or met with unreasonable conditions. According to a review on WikiFX, numerous complaints have been lodged against Saen regarding withdrawal issues, which significantly impacts its trustworthiness.

  

Minimum Deposit and Promotions

  While specific details regarding the minimum deposit are not consistently reported across sources, it is generally acknowledged that Saen operates with relatively low entry barriers. However, the lack of transparency regarding bonuses and promotions raises concerns about the broker's intentions and reliability.

  

Trading Costs

  Saen advertises spreads starting from 0.1 pips, which is competitive in the market. However, users should be cautious, as the real trading costs may include hidden fees or unfavorable conditions that are not clearly disclosed. The absence of detailed fee structures further complicates the decision-making process for potential clients.

  

Leverage and Trading Platforms

  Saen offers leverage options, but specific ratios are not consistently reported. The broker primarily utilizes the MT4 platform, which is favored by many traders for its user-friendly interface and robust analytical tools. However, the lack of transparency about the trading conditions on this platform, combined with user complaints about service, diminishes its appeal.

  

Restricted Regions and Language Support

  Saen does not provide clear information about restricted regions, which can lead to confusion for international clients. Customer support is reportedly available in English, but the quality of service has been criticized, with many users experiencing delays and unresponsive communication.

  

Final Ratings Overview

Category Score (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service and Support 3
Trading Setup (Experience) 4
Trustworthiness 2
User Experience 3

  

Detailed Breakdown

  • Account Conditions: The lack of regulation and multiple user complaints about withdrawal issues lead to a low score. Many users have expressed frustration over their inability to access funds.
  • Tools and Resources: Saen offers the widely-used MT4 platform, which is a positive aspect, but the overall resource availability is limited.
  • Customer Service and Support: Numerous reports indicate poor customer service, with users struggling to get timely responses to their inquiries.
  • Trading Setup (Experience): While the trading platform is robust, the overall trading experience is marred by trust issues and user complaints.
  • Trustworthiness: The unregulated status and numerous negative reviews significantly impact Saen's trustworthiness.
  • User Experience: Many users report a negative experience, particularly regarding withdrawal difficulties and customer support.

  In summary, while Saen offers a variety of trading instruments and uses a reputable trading platform, its unregulated status and numerous complaints regarding customer service and withdrawal issues raise significant concerns. Potential investors should exercise caution and consider regulated alternatives before engaging with this broker.

SAEN review