NGEL PARTNERS Broker Review

Ngel Partners 2025 Review: Everything You Need to Know

Ngel Partners has garnered a mixed reputation in the forex trading community, with users highlighting both strengths and weaknesses in their overall experience. The broker offers a variety of trading products and a user-friendly platform, but concerns regarding regulatory oversight and customer service have been raised.

Note: Its important to recognize that Ngel Partners operates under different entities across regions, which can affect user experience and regulatory compliance. This review aims to provide a balanced perspective based on various sources to ensure fairness and accuracy.

Rating Overview

Category	Rating (out of 10)
Account Conditions	6
Tools and Resources	5
Customer Service and Support	5
Trading Setup (Experience)	6
Trustworthiness	5
User Experience	6

We rate brokers based on a comprehensive evaluation of user feedback, expert opinions, and factual data.

Broker Overview

Established in 2012, Ngel Partners is a forex and CFD broker headquartered in Labuan, Malaysia. The firm operates under the regulation of the Labuan Financial Services Authority (LFSA), holding a license number MB/20/0048. Ngel Partners provides access to a range of trading platforms, including the widely used MetaTrader 4 (MT4) and MetaTrader 5 (MT5). The broker offers a diverse portfolio of tradable assets, including forex, indices, commodities, and cryptocurrencies.

Detailed Breakdown

Regulated Geographical Areas

Ngel Partners is primarily regulated in Malaysia by the LFSA. However, the lack of regulation from major authorities like the FCA or ASIC raises concerns for some traders.

Deposit/Withdrawal Currencies/Cryptocurrencies

The broker accepts deposits in various currencies including USD and offers cryptocurrency options such as Bitcoin and Ethereum. Payment methods include bank transfers, Neteller, and cryptocurrency transactions.

Minimum Deposit

The minimum deposit requirement is $200 for standard accounts and $2000 for ECN accounts, which is relatively average compared to industry standards.

Bonuses/Promotions

As of now, Ngel Partners does not appear to offer specific bonuses or promotional incentives, which might be a disadvantage for traders looking for added value.

Tradable Asset Classes

Traders can access a variety of asset classes, including over 70 currency pairs, indices, commodities, and popular cryptocurrencies like Bitcoin and Ethereum. This wide selection allows for portfolio diversification.

Costs (Spreads, Fees, Commissions)

Ngel Partners offers varying spreads depending on the account type. For standard accounts, spreads range from 1.5 to 2.5 pips, while ECN accounts offer tighter spreads from 0.5 to 1 pip, but incur a commission of 0.5 pips per trade. While these spreads are competitive, they may not be the lowest in the market.

Leverage

The maximum leverage offered is up to 1:500, which can enhance trading potential but also increases risk exposure.

Allowed Trading Platforms

Ngel Partners supports both MT4 and MT5 trading platforms, catering to both novice and experienced traders. These platforms are known for their robust features and user-friendly interfaces.

Restricted Regions

The broker does not disclose specific restricted regions, but it is essential for traders to check local regulations before opening an account.

Available Customer Support Languages

Customer support is available in English, with multiple contact methods including email, live chat, and telephone. However, the support operates 24/5, which may not be sufficient for some traders.

Reiterated Rating Overview

Category	Rating (out of 10)
Account Conditions	6
Tools and Resources	5
Customer Service and Support	5
Trading Setup (Experience)	6
Trustworthiness	5
User Experience	6

Detailed Breakdown of Ratings

• Account Conditions (6/10): Ngel Partners offers two types of accounts—standard and ECN. The minimum deposit is reasonable, but the high minimum for ECN accounts may deter some traders.

• Tools and Resources (5/10): The platform provides basic tools, but lacks comprehensive educational resources and advanced trading tools that some competitors offer.

• Customer Service and Support (5/10): While customer service is available, the limited operating hours and mixed reviews about responsiveness could be a concern for traders needing assistance.

• Trading Setup (Experience) (6/10): The trading experience is generally positive, with a user-friendly platform. However, concerns about execution speed and slippage have been noted by some users.

• Trustworthiness (5/10): The regulation by LFSA is a positive aspect, but the absence of oversight from more prominent authorities raises questions about investor protection.

• User Experience (6/10): The overall user experience is decent, with a straightforward registration process and a functional trading platform. However, improvements in website functionality and customer service could enhance this rating.

In conclusion, while Ngel Partners presents a mixed bag of features and user experiences, traders should proceed with caution and conduct thorough research before engaging with the broker. The combination of regulatory concerns, customer service limitations, and variable user experiences necessitates careful consideration for potential clients.