GMO CLICK Forex Broker provides real users with * positive reviews, 1 neutral reviews and * exposure review!
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To be honest, my experience in GMO CLICK trading is not very good. When I was in Japan, I asked their customer service whether I could open an account with my passport and what materials I needed to submit. After I prepared the materials according to their requirements, the staff responsible for opening the account asked me to provide many other materials... unprofessional staff!
Summary:
GMO Click, a prominent forex broker based in Japan, has garnered mixed reviews from users and experts alike. While it is regulated by Japan's Financial Services Agency (FSA) and offers a range of trading instruments, user experiences highlight significant concerns regarding customer service and withdrawal processes.
Note:
It is important to consider that GMO Click operates under different entities across regions, which may affect user experiences. This review aims to provide a fair and accurate assessment based on various sources.
| Category | Score (out of 10) |
|---|---|
| Account Conditions | 6.5 |
| Tools and Resources | 5.0 |
| Customer Service & Support | 4.0 |
| Trading Setup (Experience) | 6.0 |
| Trustworthiness | 7.0 |
| User Experience | 5.5 |
How We Rate Brokers:
Our ratings are based on a comprehensive analysis of user feedback, expert opinions, and factual data regarding each broker's offerings and performance.
Founded in 2005, GMO Click Securities, Inc. is a well-established brokerage firm headquartered in Shibuya, Tokyo. The broker is regulated by the Financial Services Agency (FSA) of Japan, ensuring compliance with local financial regulations. GMO Click offers a proprietary trading platform, FX Neo, but does not support popular platforms like MT4 or MT5. The broker provides access to various asset classes, including forex, CFDs, stocks, and commodities.
Regulated Regions:
GMO Click is primarily regulated in Japan by the Financial Services Agency (FSA). While this regulation provides a level of security, it is crucial for international traders to ensure that they are dealing with the correct entity, as different regulations may apply in other jurisdictions.
Deposit/Withdrawal Currencies:
GMO Click supports deposits and withdrawals primarily in Japanese Yen (JPY). The broker does not currently facilitate cryptocurrency transactions, which may limit options for traders interested in digital assets.
Minimum Deposit:
The minimum deposit requirement is not explicitly stated across various reviews. However, users have reported needing to deposit at least ¥10,000 (approximately $100) to start trading.
Bonuses/Promotions:
GMO Click does not prominently feature any bonuses or promotional offers, which may be a drawback for traders looking for additional incentives.
Tradable Asset Classes:
GMO Click offers a diverse range of tradable assets, including forex pairs, CFDs, stocks, and investment trusts. This variety allows traders to explore multiple markets, enhancing their trading strategies.
Costs (Spreads, Fees, Commissions):
The spreads offered by GMO Click vary by asset class. For example, the spread for USD/JPY is reported to be as low as 0.2 pips, while for EUR/JPY, it is around 0.5 pips. Commission fees are applied to specific trades, such as a minimum commission of 0.152% for trading Nikkei 225 options. Overall, the cost structure appears competitive but may not be as transparent as other brokers.
Leverage:
GMO Click does not explicitly state the maximum leverage offered, which could be a concern for traders who rely on leverage to enhance their trading capacity. This lack of clarity may deter potential clients.
Allowed Trading Platforms:
The primary trading platform offered by GMO Click is FX Neo. While it is designed for high performance, it lacks the familiarity of MT4 or MT5, which could be a barrier for traders used to those interfaces.
Restricted Regions:
While specific restrictions are not detailed, potential clients should verify whether their country of residence is supported by GMO Click, especially given the regulatory framework.
Available Customer Service Languages:
Customer support is primarily offered in Japanese, with limited availability in English and other languages. This language barrier may present challenges for non-Japanese speaking clients seeking assistance.
| Category | Score (out of 10) |
|---|---|
| Account Conditions | 6.5 |
| Tools and Resources | 5.0 |
| Customer Service & Support | 4.0 |
| Trading Setup (Experience) | 6.0 |
| Trustworthiness | 7.0 |
| User Experience | 5.5 |
Account Conditions (6.5): GMO Click provides a range of account types, but the lack of clarity regarding minimum deposits and the absence of competitive bonuses may deter some traders.
Tools and Resources (5.0): The broker's proprietary platform, while functional, lacks the advanced features found in more popular trading platforms like MT4 or MT5, limiting user experience.
Customer Service & Support (4.0): User reviews indicate significant delays in customer support responses, particularly during withdrawal processes, which raises concerns about reliability.
Trading Setup (Experience) (6.0): While the trading experience can be satisfactory for some, the absence of widely-used platforms and limited educational resources may hinder new traders.
Trustworthiness (7.0): Being regulated by the FSA provides a level of trust, but past regulatory disclosures raise questions about the broker's operational integrity.
User Experience (5.5): Mixed reviews highlight that while some users appreciate the trading conditions, others express dissatisfaction with customer service and withdrawal issues.
In conclusion, while GMO Click offers a range of trading options and is a regulated entity, potential users should approach with caution, particularly regarding customer service and withdrawal experiences. It is advisable to conduct thorough research and consider personal trading needs before engaging with this broker.
