Search

FXCG Forex Broker provides real users with 3 positive reviews, * neutral reviews and 43 exposure review!

FXCG Broker Review

2.22

WikiFX monitor

Software Index

Full License

License

CIMA Exceeded

FXCG Review 46

Latest All(46) Positive(3) Exposure(43)
Exposure
Capstone blackmailed clients and won’t let them withdraw.

Capstone is a scam. They use various reasons to extort customers and lure customers into deposits. They claim to be a platform regulated by Australia. In fact, they are a completely scam platform. Their registered address is an offshore island and is not regulated at all. They don't let clients withdraw money, but users can process it quickly when they save money. After the customer deposits, they would maliciously cause slippage and earn clients’ losses. After you realizing that they are a scam platform, you won’t be able to withdraw money anymore. It’s a god damned scam!

欧易诈骗尿毒症母亲治疗费
2019-04-01
Exposure
The platform threatens its client with no access to withdraw money

Capstone threatens its client to to refuse the withdrawing money. The platform causes a forced liquidation in its client’s account via malicious slippage and profits from his losses. It offers fast access to depositing money while no way to withdraw money.It threatens the customer to promote itself and not to mention slippage. If the client refuses, it would not give the money back! My money has been unable to withdraw! Scam platform!

正义联盟
2019-03-26
Exposure
Capstone platform is liar

Capstone foreign exchange fraud platform (sweet) "teacher" actually is a brush fee fraud in a number of aliases to cheat in qq group and WeChat group of joint Capstone foreign exchange platform for publishing false false mimic panel earnings figure to induce others to carry out the so-called washing after customers currently waiting for you in withdraw is not the fraud platform in Capstone foreign currency into withdraw you have only two choices: not withdraw 2: fraud platform to blasting warehouse

正义联盟
2019-03-25
Exposure
The scam platform offers no access to withdraw money

Capstone offers no access to withdraw money. The contact customer service personnel are out touch, and the service call hasn’t been gotten through. The deposit was transferred to different private accounts. When I wanted to withdraw money, there is no access to doing so. What kind of platform it is this? The platform also harbors great slippages, and transactions delay. Capstone profits from clients’ service fees and losses as well as spreads. Money can not be withdrawn from the scam platform!!

FX1097885435
2019-03-18
Exposure
Capstone offers a winding access to withdrawing money

Capstone offers clients a winding access to withdrawing money. I have repeatedly applied for withdrawing money, but all the requests have been rejected with various reasons. Anyway, money withdrawing is not available. It offers a fast access to depositing money while it delays client’s requests for withdrawing money. The phone can't be gotten through, and the staff don’t help solve the problem. Anyway, it is impossible to withdraw money. I am also prepared to resort to police. Everyone noticed that it is difficult to withdraw money!

FX1097885435
2019-03-14
Exposure
Deliberate slippage and strong customer positions

Capstone slippage is severe. The customer's position will be widened. The staff of the official website will respond without any response. There is no substantive solution. The mail has not been sent. The phone never works! ! ! The online customer service in the official website said that it is normal. I am speechless. It is estimated that Kaishi will soon crash and run. The situation continues! Everyone noticed!

FX1097885435
2019-03-05
Exposure
The platform cannot withdraw

Capstone Platform Malicious Slippage Users Brushing Fees When you want to withdraw money, they use the account exception as a reason to send a verification code to reset the password. But the background is logged in.

FX4106276173
2019-03-04
Exposure
The official website rejected my appeal

The scam platform Capstoneharbors great slippage, causing user to suffer forced liquidations on a large scale. The platform benefits from the service fees and clients' losses. I sent email to the official website, but its answer is the same. Stay away from the scam platform! Bloody lesson!

piwjsiw
2019-02-28

  

FXCG 2025 Review: Everything You Need to Know

  Summary: FXCG has garnered a largely negative reputation among traders, primarily due to its questionable regulatory status and a plethora of user complaints regarding withdrawal issues and customer service. Key features include a minimum deposit of $100 and a maximum leverage of 1:500, but potential investors should proceed with caution.

  Note: It is essential to highlight that FXCG operates under different entities across regions, which complicates its regulatory status. This review aims to provide a fair and accurate assessment based on available information.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service & Support 3
Trading Setup (Experience) 4
Trustworthiness 2
User Experience 3

  We rate brokers based on user feedback, regulatory compliance, and overall trading conditions.

  

Broker Overview

  Founded in 2012 and operating under the name FXCG, this broker is owned by Capstone Global Markets LLC and is registered in Saint Vincent and the Grenadines, a common jurisdiction for offshore brokers. FXCG utilizes the widely recognized MetaTrader 4 (MT4) platform, offering a user-friendly interface and various trading tools. The broker claims to provide access to a limited range of trading assets, including forex, commodities, and indices. However, its regulatory status is dubious, with claims of being licensed by the Australian Securities and Investments Commission (ASIC) and the Cayman Islands Monetary Authority (CIMA), which appear to be misleading.

  

Detailed Analysis

  

Regulatory Geographical Areas

  FXCG is registered in Saint Vincent and the Grenadines, a jurisdiction known for minimal regulatory oversight. There are significant concerns about the legitimacy of its claims regarding ASIC regulation, as multiple sources indicate that no broker by the name of FXCG is listed in the ASIC register. This raises red flags about the safety of funds and the overall reliability of the broker.

  

Deposit/Withdrawal Currencies/Cryptocurrencies

  The broker accepts deposits via various methods, including credit/debit cards and bank wire transfers. While it claims to support multiple currencies, the specifics on cryptocurrency support are vague. Users have reported issues with withdrawals, often citing delays and hidden fees.

  

Minimum Deposit

  FXCG requires a minimum deposit of $100 to open an account, which is relatively standard in the industry. However, the lack of a free demo account may deter novice traders from trying the platform before committing real funds.

  

Bonuses/Promotions

  The broker offers bonuses of up to $2,000, which can be enticing for new traders. However, many sources warn that these bonuses come with stringent conditions that make withdrawal nearly impossible, thus serving more as a marketing tool than a genuine trading incentive.

  

Tradable Asset Classes

  FXCG claims to offer a limited selection of trading instruments, including over 35 forex pairs, commodities like gold and oil, and some indices. However, the absence of cryptocurrencies and stocks is a significant drawback, particularly for traders looking for diversification.

  

Costs (Spreads, Fees, Commissions)

  Spreads at FXCG reportedly start from 0 pips, but this is often accompanied by commissions ranging from $2 to $4 per lot, depending on the account type. Additionally, users have expressed concerns about hidden fees that erode the benefits of low spreads.

  

Leverage

  The broker offers a maximum leverage of 1:500, which is significantly higher than what is permitted by many regulated brokers. While high leverage can amplify profits, it also increases risk, making it a double-edged sword for traders.

  

Allowed Trading Platforms

  FXCG exclusively offers the MT4 platform, a popular choice among traders for its robust features and ease of use. However, the lack of access to newer platforms like MT5 may limit trading capabilities.

  

Restricted Regions

  FXCG explicitly states that its services are not intended for residents of certain countries, including the United States and the European Union. This raises questions about its target market and regulatory compliance.

  

Available Customer Service Languages

  Customer support is reportedly available through various channels, including live chat and email. However, the quality of support has been criticized, with many users citing long response times and unhelpful assistance.

  

Repeated Ratings Overview

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service & Support 3
Trading Setup (Experience) 4
Trustworthiness 2
User Experience 3

  

Detailed Breakdown

  

Account Conditions

  While FXCG offers various account types with a minimum deposit requirement of $100, the lack of transparency surrounding their conditions and the absence of a demo account make it less appealing for new traders.

  

Tools and Resources

  The MT4 platform provides a decent array of tools for analysis and trading, but the absence of educational resources or advanced trading tools may hinder less experienced traders.

  

Customer Service & Support

  Customer service has been a major point of contention, with many users reporting long wait times and unresponsive support. This raises significant concerns about the broker's commitment to its clients.

  

Trading Setup (Experience)

  The trading experience can be hampered by the broker's regulatory issues and the plethora of complaints about withdrawal difficulties. This can create an environment of uncertainty for traders.

  

Trustworthiness

  Given the lack of regulation and numerous user complaints, FXCG scores low on trustworthiness. The potential for withdrawal issues and lack of regulatory oversight makes it a risky choice.

  

User Experience

  Overall user experience is marred by negative feedback regarding customer service and withdrawal processes. Many users have expressed frustration over their inability to access funds after depositing.

  In conclusion, FXCG appears to be a broker fraught with risks and complications. Potential traders are advised to conduct thorough research and consider more reputable and regulated alternatives before committing their funds.