BidSwiss Broker Review

In June, there was an issue with my trade pricing for which I wanted my invested money back from them as many other co traders won the trade and I did not because of delay in opening a trade. Last week i requested a withdrawal of my money and closure of the account as they were continuously closing out turbos (30 sec and 60 sec) trades for me during normal NY trade hours. Since then I have been emailing a new advisor (the old one has left the firm or his email address is no longer valid) and the account management several times asking for withdrawal and they have not been responding back to me.