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ACY Securities Forex Broker provides real users with 1 positive reviews, 2 neutral reviews and 184 exposure review!

ACY Securities Broker Review

7.33

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Field Survey Great

Risk Control

Risk Manage

ACY Securities Review 187

Latest All(187) Positive(1) Neutral(2) Exposure(184)
Exposure
Gains are discounted by 30%, losses are 100%

I have been doing this for 5 years. I used to believe in this platform, but now I believe in it again. I finally know why I lost hundreds of thousands and came here. I will give you a 30% discount on the profit and 100% of the loss. Or it's stuck, and the customer service said it's my problem. I've had three different managers, and you've only been working for a few days. I've been playing for five years, and you're still talking about it? I advise everyone not to be fooled and report it with your real name.

xiong 6018
2023-11-16
Exposure
Slippage after Stop-Loss

Slippage after stop-loss causes further losses, and customer service and the company do not care about it.

Masry
2023-06-17
Exposure

After half a year, the loss caused by the slippage has not been dealt with, and often call me to ask for a deposit. The slippage caused by the trading platform has not been dealt with now and then. Don't you think it's shameful? Do you have any reason to want us to come back and trade with 20 pips? Enter and exit the market instantly three or four times, not to mention making a profit and exiting the market. You can also give me a card for about a minute. Choose carefully.

Layman563
2023-05-15
Exposure
Everyone be aware of this platform that does not withdraw

I made a withdrawal on April 17th, but so far I haven't received it. I contacted the platform and customer manager and they both said it was a transfer on April 19th. The problem is that I haven't received the money from my bank account and I have sent them a screenshot of the bank card number transaction flow without any transfer records. The result was that Acy provided a fake transfer order screenshot indicating that it had already been received. Be careful of this platform, everyone

FX4439646823
2023-04-28
Exposure
On March 17th, due to the high risk rate of the account, I had funds and could not make deposits, which caused my account to explode. The platform sucks.

Everyone takes a look, I'm really speechless. If I can't make a deposit with money, can I consider it a customer loss? And after liquidation, you can deposit money! ! !

请不要缺席我的以后
2023-03-25
Exposure
At around 22:00 on March 17, I couldn’t make a deposit, which led to my liquidation. I have money but cannot deposit

The customer manager is tanking! Serious slippage. You can check the chat record

请不要缺席我的以后
2023-03-24
Exposure
Slippge

Is there any safer recommendation? This is normal. Look back like it happens every day at this time of day

TiSa
2023-02-07
Exposure
The Mid-Autumn Festival event has expired, and the transaction bonus at that time will still be deducted

From August 25th to October 26th this year, I made a deposit on this platform and participated in the activity of completing 40 transactions to get 200 US dollars. Later, I did not complete the transaction number, and my trading account was liquidated! Before making another gold transaction in the early hours of December 15th, I asked Tomchen, the customer service of the acy platform, to find out in detail whether the deposit will be deducted. I was deducted the bonus, I have found the platform customer service and account manager to communicate related matters! Attached are screenshots of the chat. They also agreed to return it at the beginning. Until today, the customer service manager said that only by depositing a part of the gold and completing the transaction lot can you get the bonus. Yes, I didn’t take out any money. Now that the activity has expired, why should I deduct the transaction bonus at that time?

小胖91357
2022-12-20

  

ACY Securities 2025 Review: Everything You Need to Know

  Summary: ACY Securities has garnered mixed reviews from users and experts alike, with commendations for its competitive trading conditions and a robust selection of tradable instruments. However, concerns regarding customer service and withdrawal issues have been noted, suggesting a cautious approach for potential clients.

  Note: It is important to recognize the differences between the broker's various entities operating in different jurisdictions, as this can significantly impact the trading experience and regulatory protections available to clients.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 8
Tools and Resources 7
Customer Service 6
Trading Setup 8
Trustworthiness 7
User Experience 7
Educational Resources 6

  We assess brokers based on user feedback, expert opinions, and factual data derived from multiple sources.

  

Broker Overview

  Founded in 2011, ACY Securities is an Australian-based broker regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). The broker provides access to a diverse range of financial instruments, including forex, commodities, shares, indices, ETFs, and cryptocurrencies, through popular trading platforms like MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

  

Detailed Analysis

  Regulated Geographic Areas: ACY Securities operates under ASIC in Australia and VFSC in Vanuatu, providing varying levels of regulatory protection. While ASIC is a tier-1 regulator, VFSC is considered less stringent.

  Deposit/Withdrawal Currencies/Cryptocurrencies: The broker supports multiple base currencies, including AUD, USD, EUR, GBP, NZD, CAD, and JPY. However, it does not support popular e-wallets like PayPal and Neteller for deposits and withdrawals, which may limit options for some traders.

  Minimum Deposit: The minimum deposit requirement is set at $50 for the standard account, making it accessible for beginner traders.

  Bonuses/Promotions: There are no specific bonuses mentioned in the sources, but ACY Securities does engage in trading competitions and offers an active trader program that can reduce costs based on trading volume.

  Tradable Asset Classes: ACY Securities offers over 2,200 tradable instruments, including 66 forex pairs, share CFDs, commodities, indices, and cryptocurrencies. This extensive selection provides traders with a variety of options for diversifying their portfolios.

  Costs (Spreads, Fees, Commissions): The broker offers competitive spreads, with the standard account averaging around 1.2 pips for EUR/USD, while commission-based accounts like ProZero can have spreads starting from 0.0 pips with a commission of $3 per lot. Overall, the fee structure is considered favorable compared to industry averages.

  Leverage: ACY Securities offers leverage up to 1:500 for its offshore entity, while accounts under ASIC are limited to 1:30. This wide range of leverage can be attractive for traders looking to maximize their trading potential.

  Allowed Trading Platforms: The broker primarily uses MT4 and MT5, which are well-regarded for their user-friendly interfaces and advanced trading tools. However, it lacks a proprietary platform, which some traders may prefer for a more customized experience.

  Restricted Regions: ACY Securities does not accept clients from several jurisdictions, including the USA, New Zealand, and certain countries in the Middle East and Africa.

  Available Customer Service Languages: ACY Securities provides customer support in multiple languages, including English, French, Arabic, Spanish, Chinese, Japanese, and Vietnamese. However, some users have reported issues with the responsiveness and helpfulness of customer service.

  

Ratings Revisited

Category Rating (out of 10)
Account Conditions 8
Tools and Resources 7
Customer Service 6
Trading Setup 8
Trustworthiness 7
User Experience 7
Educational Resources 6

  

Detailed Breakdown

  •   Account Conditions: ACY Securities offers three types of accounts: Standard, ProZero, and Bespoke. The Standard account has no commissions but wider spreads, while ProZero offers tighter spreads with a commission structure. The minimum deposit is low, making it suitable for new traders.

  •   Tools and Resources: The broker provides access to popular trading tools within MT4 and MT5, including various indicators and charting tools. However, the educational resources, while extensive, could be better organized and expanded upon.

  •   Customer Service: Reports indicate that while customer service is available 24/5, there are inconsistencies in the quality of responses, particularly for more complex queries.

  •   Trading Setup: Traders appreciate the fast order execution and the ability to trade with high leverage, especially on the ProZero account.

  •   Trustworthiness: ACY Securities is regulated by ASIC, which is a positive factor for trust. However, concerns about withdrawal issues and user complaints suggest that potential clients should proceed with caution.

  •   User Experience: The trading platforms are generally user-friendly, but the lack of a proprietary option may deter some traders looking for a tailored experience.

  •   Educational Resources: The broker offers a range of educational materials, including webinars and e-books, but the depth and organization of this content could be improved.

  In conclusion, ACY Securities presents a solid choice for traders seeking a regulated broker with a wide range of trading instruments and competitive conditions. However, potential clients should be aware of the mixed reviews regarding customer service and withdrawal processes before committing their funds.