FX2988989089
Vietnam
As a trader specializing in technical analysis, I particularly focus on the spread factor. Because if the spread widens too much, orders can be stopped out even though the market has not actually hit the stop-loss level. In a recent trade on ACY, I entered 2 SELL orders with stop-loss set quite close. When the market sharply moved in the opposite direction, the price approached the stop-loss level very closely. I thought the orders would be stopped out, but surprisingly ACY maintained a very stable spread, without any unusual widening, and both of my orders were kept intact, not hitting the stop-loss. Thanks to that, I not only avoided an unwarranted loss, but also had the opportunity to re-enter the market at the right reversal point.
Positive
05-14
CEHN
Taiwan
I added the ACY Securities platform as a third platform to use, choosing again an Australian platform with over 10 years of history. Unexpectedly, it was a tragedy. On the 1st of October, I was informed that I was violating rules and taking advantage of the price disparity between the base futures market and CFD market, and using technical means to carry out a large number of scalping arbitrage operations. After communication with the account manager and senior management, the boss stated: my orders were placed at the same time as some relevant accounts in Japan, who have admitted to their arbitrage, so ACY determined that we are in collusion, and thus casually labeled me, only willing to return my initial investment? Firstly, where did these Japanese accounts come from? Can you provide relevant proof or even IP location? Secondly, how can you determine collusion with them in the global forex market trading, are all orders placed at this time period colluding? Thirdly, I have not seen any evidence provided by you, however, I have provided various data to your ACY platform to prove that I am a trader who trades autonomously. I am very confused, being an Australian platform like ICMARKETS & FPMARKET that I have traded with for many years, I have never encountered such a situation. How can such a malevolent platform still be deeply planted in the market for more than 10 years, needing to add a large amount of funds before being willing to give customers a withdrawal? They want to give you a withdrawal, they will give you a withdrawal. If they don't want to let you withdraw, they will randomly label you as scalping arbitrage, wiping out your profits. After communication, they restore it, but the conditions for restoration require you to add funds. If you don't add funds, they hide your backend account! Hidden account: 1000033496 The funniest thing is that ACY Securities deems over 5000 USD as a large withdrawal, which must be approved by the boss. If the boss doesn't let you withdraw, they can arbitrarily label you as scalping!
Exposure
04-15
Mohamed Ashrf
Egypt
I started trading from five years ago and have dealt with several brokers, but I've never found any broker as reliable and transparent as I have with ACY Securities. They never took more than a day to review my withdrawal request, which is their right, and they inform me of this when I withdraw. They also don't delay in executing trades, as most forex brokers do. They truly are a great broker.
Positive
2025-06-02