MSG, also known as Master Select Group Limited, was established between 2017 and 2018. The company is headquartered in Saint Vincent and the Grenadines, with additional offices claimed to be located in Australia and Singapore. MSG operates as a private entity, offering its services primarily to retail and institutional clients in the global forex market.
Since its inception, MSG has aimed to provide a comprehensive trading experience, allowing clients to engage in various financial markets. The broker has faced scrutiny due to its offshore regulation status, which has raised concerns about the safety of client funds and the transparency of its operations. Over the years, several milestones have marked MSG's journey, including the launch of its trading platform and the expansion of its product offerings.
As a forex broker, MSG focuses on retail foreign exchange trading, offering a range of financial instruments that cater to diverse trading strategies. The company's business model emphasizes accessibility and user-friendly services, aiming to attract both novice and experienced traders.
MSG operates under the regulation of the Financial Services Authority (FSA) of Saint Vincent and the Grenadines, holding license number 3172 LLC 2023. However, it is crucial to note that this regulatory environment is considered less stringent compared to those in major financial centers, leading to concerns regarding investor protection and fund safety.
The company claims to have a full license; however, its operations are classified as offshore regulated. This classification implies limited oversight, which can expose clients to higher risks. MSG does not participate in any investor compensation schemes, which further exacerbates the risks associated with trading on its platform.
In terms of compliance, MSG adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, requiring clients to verify their identities before trading. This compliance is crucial for maintaining a secure trading environment, although the effectiveness of these measures has been questioned by some users.
MSG offers a diverse range of trading products, primarily focusing on foreign exchange (forex) and contracts for difference (CFDs). The broker provides access to various currency pairs, including major, minor, and exotic pairs. The exact number of forex pairs available is not specified, but it includes popular options such as EUR/USD, GBP/USD, and USD/JPY.
In addition to forex, MSG offers CFDs on commodities, indices, stocks, and cryptocurrencies. This broad selection allows traders to diversify their portfolios and engage in different markets. However, the specific details regarding the frequency of product updates and the introduction of new instruments are not clearly outlined.
The broker's retail trading services are designed to cater to individual traders, while institutional clients may find tailored solutions upon request. Although MSG does not explicitly mention offering white-label solutions or asset management services, it does provide a platform that can accommodate various trading strategies.
MSG supports the widely recognized MetaTrader 4 (MT4) trading platform, which is known for its user-friendly interface and advanced charting capabilities. The broker provides access to MT4 for Windows, iOS, and Android devices, enabling traders to manage their accounts on the go.
While the MT4 platform is robust, there is no indication that MSG has developed its proprietary trading platform. The execution model utilized by the broker is not explicitly stated, which raises questions about the type of order execution clients can expect (e.g., ECN, STP, or market making).
The server infrastructure is reportedly located in Hong Kong, which may impact latency for traders in different regions. Additionally, MSG claims to offer API access for automated trading, although specific details about this service are scarce.
MSG provides several account types, although detailed information on each type is limited. The minimum deposit required to open an account is reported to be around $100, which may be considered high for some traders. The broker offers standard accounts with spreads that are generally higher than those provided by reputable brokers, with specific spreads not disclosed.
Advanced account types, such as VIP or professional accounts, are not explicitly mentioned, nor are any special accounts like Islamic or corporate accounts. The lack of detailed information on account types raises concerns for potential clients looking for specific trading conditions.
Leverage options are not clearly defined, and traders may find varying leverage depending on the asset class. The minimum trade size and overnight fees are also not specified, which could impact trading strategies and costs.
MSG supports various deposit methods, including bank transfers, credit cards, and e-wallets. The minimum deposit requirement varies by account type, but generally starts at $100. The processing time for deposits is relatively quick, although specific timelines are not provided.
Withdrawal methods include the same channels as deposits, but users have reported difficulties in processing withdrawals. The time taken for withdrawals can vary, and any associated fees are not clearly outlined on the broker's website.
Concerns have been raised about the transparency of MSG's withdrawal processes, with several users claiming they faced issues when attempting to withdraw their funds.
MSG offers customer support through various channels, including email, live chat, and social media platforms. However, the availability of support may be limited to specific hours, and users have reported delays in response times.
The broker provides educational resources, including webinars, tutorials, and market analysis services. These resources aim to assist traders in enhancing their knowledge and skills, although the depth and quality of these materials are not extensively detailed.
Trading tools such as calculators and economic calendars are also available, but the overall support experience has been criticized by users, with reports of unresponsive customer service.
MSG primarily targets clients in Asia, particularly in regions like Germany and Taiwan, with a growing influence in other areas. The broker claims to have regional offices to support its international clientele.
However, MSG does not accept clients from certain jurisdictions, although specific countries are not listed. Potential clients are advised to check the broker's website for the most current information regarding regional restrictions and any special limitations that may apply.
In conclusion, while MSG presents itself as a comprehensive trading platform with various offerings, potential clients should exercise caution due to the numerous complaints regarding withdrawal issues and the lack of regulatory oversight. It is advisable to conduct thorough research and consider alternative brokers with stronger reputations and regulatory compliance.
luna9458
Vietnam
I have attempted to withdraw four times, and each request has been denied.
Exposure
2024-07-09
VUONGTRUONGTHINH
Vietnam
I have contacted support at cs@msgtrader.com, but no one has responded regarding the refusal of my withdrawal. My account balance is 20,972 USDT, and they are not allowing me to withdraw the funds.
Exposure
2024-07-09
FX1495744846
Vietnam
I SUSPECT THAT THE IB BUSINESS OF THIS BROKER IS WEAK, THEY EXECUTED ORDERS WITH THE INTENTION OF DEPLETING MY CAPITAL. 95% OF THE PROFITS WERE GENERATED BY MY OWN ORDERS. AT 3 AM THAT DAY, I DID NOT TRADE, BUT MY ACCOUNT GENERATED TRADING ACTIVITY THAT DEPLETED MY CAPITAL. I HAVE SENT 4 EMAILS TO THE CUSTOMER CARE DEPARTMENT, BUT UNTIL NOW, AFTER MORE THAN 1 MONTH, I HAVE NOT RECEIVED ANY RESPONSE.
Exposure
2024-11-23