MSG, also known as Master Select Group Limited, was established between 2017 and 2018. The company is headquartered in Saint Vincent and the Grenadines, with additional offices claimed to be located in Australia and Singapore. MSG operates as a private entity, offering its services primarily to retail and institutional clients in the global forex market.
Since its inception, MSG has aimed to provide a comprehensive trading experience, allowing clients to engage in various financial markets. The broker has faced scrutiny due to its offshore regulation status, which has raised concerns about the safety of client funds and the transparency of its operations. Over the years, several milestones have marked MSG's journey, including the launch of its trading platform and the expansion of its product offerings.
As a forex broker, MSG focuses on retail foreign exchange trading, offering a range of financial instruments that cater to diverse trading strategies. The company's business model emphasizes accessibility and user-friendly services, aiming to attract both novice and experienced traders.
MSG operates under the regulation of the Financial Services Authority (FSA) of Saint Vincent and the Grenadines, holding license number 3172 LLC 2023. However, it is crucial to note that this regulatory environment is considered less stringent compared to those in major financial centers, leading to concerns regarding investor protection and fund safety.
The company claims to have a full license; however, its operations are classified as offshore regulated. This classification implies limited oversight, which can expose clients to higher risks. MSG does not participate in any investor compensation schemes, which further exacerbates the risks associated with trading on its platform.
In terms of compliance, MSG adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, requiring clients to verify their identities before trading. This compliance is crucial for maintaining a secure trading environment, although the effectiveness of these measures has been questioned by some users.
MSG offers a diverse range of trading products, primarily focusing on foreign exchange (forex) and contracts for difference (CFDs). The broker provides access to various currency pairs, including major, minor, and exotic pairs. The exact number of forex pairs available is not specified, but it includes popular options such as EUR/USD, GBP/USD, and USD/JPY.
In addition to forex, MSG offers CFDs on commodities, indices, stocks, and cryptocurrencies. This broad selection allows traders to diversify their portfolios and engage in different markets. However, the specific details regarding the frequency of product updates and the introduction of new instruments are not clearly outlined.
The broker's retail trading services are designed to cater to individual traders, while institutional clients may find tailored solutions upon request. Although MSG does not explicitly mention offering white-label solutions or asset management services, it does provide a platform that can accommodate various trading strategies.
MSG supports the widely recognized MetaTrader 4 (MT4) trading platform, which is known for its user-friendly interface and advanced charting capabilities. The broker provides access to MT4 for Windows, iOS, and Android devices, enabling traders to manage their accounts on the go.
While the MT4 platform is robust, there is no indication that MSG has developed its proprietary trading platform. The execution model utilized by the broker is not explicitly stated, which raises questions about the type of order execution clients can expect (e.g., ECN, STP, or market making).
The server infrastructure is reportedly located in Hong Kong, which may impact latency for traders in different regions. Additionally, MSG claims to offer API access for automated trading, although specific details about this service are scarce.
MSG provides several account types, although detailed information on each type is limited. The minimum deposit required to open an account is reported to be around $100, which may be considered high for some traders. The broker offers standard accounts with spreads that are generally higher than those provided by reputable brokers, with specific spreads not disclosed.
Advanced account types, such as VIP or professional accounts, are not explicitly mentioned, nor are any special accounts like Islamic or corporate accounts. The lack of detailed information on account types raises concerns for potential clients looking for specific trading conditions.
Leverage options are not clearly defined, and traders may find varying leverage depending on the asset class. The minimum trade size and overnight fees are also not specified, which could impact trading strategies and costs.
MSG supports various deposit methods, including bank transfers, credit cards, and e-wallets. The minimum deposit requirement varies by account type, but generally starts at $100. The processing time for deposits is relatively quick, although specific timelines are not provided.
Withdrawal methods include the same channels as deposits, but users have reported difficulties in processing withdrawals. The time taken for withdrawals can vary, and any associated fees are not clearly outlined on the broker's website.
Concerns have been raised about the transparency of MSG's withdrawal processes, with several users claiming they faced issues when attempting to withdraw their funds.
MSG offers customer support through various channels, including email, live chat, and social media platforms. However, the availability of support may be limited to specific hours, and users have reported delays in response times.
The broker provides educational resources, including webinars, tutorials, and market analysis services. These resources aim to assist traders in enhancing their knowledge and skills, although the depth and quality of these materials are not extensively detailed.
Trading tools such as calculators and economic calendars are also available, but the overall support experience has been criticized by users, with reports of unresponsive customer service.
MSG primarily targets clients in Asia, particularly in regions like Germany and Taiwan, with a growing influence in other areas. The broker claims to have regional offices to support its international clientele.
However, MSG does not accept clients from certain jurisdictions, although specific countries are not listed. Potential clients are advised to check the broker's website for the most current information regarding regional restrictions and any special limitations that may apply.
In conclusion, while MSG presents itself as a comprehensive trading platform with various offerings, potential clients should exercise caution due to the numerous complaints regarding withdrawal issues and the lack of regulatory oversight. It is advisable to conduct thorough research and consider alternative brokers with stronger reputations and regulatory compliance.
VUONGTRUONGTHINH
Vietnam
I have contacted support at cs@msgtrader.com, but no one has responded regarding the refusal of my withdrawal. My account balance is 20,972 USDT, and they are not allowing me to withdraw the funds.
Exposure
2024-07-09
luna9458
Vietnam
I have attempted to withdraw four times, and each request has been denied.
Exposure
2024-07-09
FX1494005621
Singapore
Really appreciate the low spreads and the high leverage, not to mention the light-speed trading. And kudos to them for making the deposit process hassle-free.
Positive
2024-05-15
FX1484831199
Singapore
Various instruments, low spreads, and fast trades. Their account setup and daily updates are intuitive and informative. A good trading platform.
Positive
2024-04-26
Nguyễn Quang Huy8030
Vietnam
Scam warning: MSG (Master Select Group) website: https://msgtrader.com Can't withdraw money, IB scam, the floor deletes player's account. My name is Nguyen Quang Huy, I have a friend named Thanh Tung ( admin of Zalo Group: Investing in billions) who contacted and advised me to buy the tool Take Propips trading management solutions for $300 with the condition of depositing money into the MSG platform (https://msgtrader.com/) to trade. At that time, I checked the MSG floor on WikiFX and saw that the score was still above 7 points, so I trusted it. Moreover, the account number to deposit money to buy tools is a company account that should be trusted. VTRADER INTERNATIONAL INVESTMENT - TRAINING JOINT STOCK COMPANYhttps://infodoanhnghiep.com/thong-tin/CONG-TY-CO-PHAN-DAU -TU-DAO-TAO-QUOC-TE-VTRADER-86210.Then I deposited $1000 into MSG and traded on January 9, 2024. By January 23, 2024, my account had a profit of more than $400. At that time, I made a withdrawal order but saw a refusal message. I made another withdrawal request of $200 and it was also rejected. I contacted the introducer but couldn't get in touch, and was removed from the Zalo group "Investing billions" I chatted with MSG support and it was ok. Notice that the payment gateway is under maintenance, please wait patiently. I waited until the next day to withdraw the money but it continued to be refused. Chat with support and you will be informed that you are contacting the referrer. But I cannot contact the referrer, one-way calls are blocked. At noon on January 25, 2024, I was able to contact the referrer. At this time, when I asked for support, they did not support or respond. He often said he was busy with work and couldn't answer the phone (actually blocking my calls). I have now officially confirmed that this is a fraudulent exchange. Can't withdraw when depositing, deleting the customer's account, or responding to support in a roundabout way, the floor says to contact the referrer, and the referrer says to contact the floor. Ace, please note that you should avoid participating in the MSG (Master Select Group) website: https://msgtrader.com. After a few hours, support said it was because the agent changed my login email. Support said they had changed my email and I could log in again. But when I logged back in, I saw that the money had been completely withdrawn from my account. There was no withdrawal recorded in the withdrawal history. Support told me to wait for them to check, but I waited and waited and didn't see anything. I have enough evidence to provide and verify that the floor is a scam.
Exposure
2024-01-25
FX1495744846
Vietnam
I SUSPECT THAT THE IB BUSINESS OF THIS BROKER IS WEAK, THEY EXECUTED ORDERS WITH THE INTENTION OF DEPLETING MY CAPITAL. 95% OF THE PROFITS WERE GENERATED BY MY OWN ORDERS. AT 3 AM THAT DAY, I DID NOT TRADE, BUT MY ACCOUNT GENERATED TRADING ACTIVITY THAT DEPLETED MY CAPITAL. I HAVE SENT 4 EMAILS TO THE CUSTOMER CARE DEPARTMENT, BUT UNTIL NOW, AFTER MORE THAN 1 MONTH, I HAVE NOT RECEIVED ANY RESPONSE.
Exposure
2024-11-23