Money Mall, established in 2017, is a forex brokerage firm headquartered in the United States. The company operates as a private entity, providing trading services primarily to retail and institutional clients. Over the years, Money Mall has positioned itself in the competitive forex market, aiming to cater to traders seeking a range of trading options and platforms.
The company's development journey includes milestones such as the launch of its trading platform, which supports the popular MetaTrader 4 (MT4) trading software. Despite its claims of providing a robust trading environment, recent reports have raised concerns regarding its legitimacy and operational practices. Money Mall's business model primarily revolves around retail forex trading, although it has also attempted to reach institutional clients.
As a broker, Money Mall has faced scrutiny due to its regulatory status, with various sources indicating that its licenses may have expired and that it operates without proper oversight. This has led to a growing number of complaints from clients regarding withdrawal difficulties and fund management issues.
Money Mall's regulatory status is highly questionable. The broker claims to be registered with the National Futures Association (NFA) under license number 0506478; however, investigations reveal that this license is unauthorized and that the broker lacks valid regulatory oversight. This absence of regulation raises significant concerns regarding the protection of client funds and adherence to industry standards.
The company does not provide clear information about its client fund segregation policies, nor does it participate in any investor compensation schemes that would safeguard client investments in the event of insolvency. Furthermore, there are no disclosed measures regarding Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance, which are critical for maintaining transparency and trust in financial operations.
Due to these regulatory deficiencies, potential investors are strongly advised to conduct thorough research and consider the risks associated with trading through an unregulated broker like Money Mall.
Money Mall offers a variety of trading products, primarily focusing on forex currency pairs. While specific details on the number of currency pairs are not disclosed, it is common for brokers in this sector to provide access to major, minor, and exotic pairs. Additionally, the broker claims to offer Contracts for Difference (CFDs) across various asset classes, including indices, commodities, stocks, and cryptocurrencies.
However, the lack of a comprehensive product catalog and the absence of regular updates regarding new trading instruments raise concerns about the broker's commitment to providing a diverse trading experience. Retail trading services are primarily aimed at individual clients, while institutional services appear to be limited, with no mention of white label solutions or asset management services.
Overall, the product offering at Money Mall seems to be constrained, and potential clients should weigh their options carefully, considering alternative brokers that provide a more extensive range of trading instruments.
Money Mall supports the MetaTrader 4 (MT4) trading platform, which is widely recognized for its user-friendly interface and advanced trading tools. The broker does not appear to offer a proprietary trading platform, relying instead on MT4 to facilitate trading activities for its clients.
The MT4 platform is available for desktop and mobile devices, providing traders with flexibility in managing their accounts. However, it is worth noting that the broker's website is currently unavailable, which raises concerns about the accessibility of their trading services.
In terms of execution models, Money Mall's operational details remain vague. The broker does not explicitly state whether it employs an ECN, STP, or market-making model, which are crucial for understanding how trades are executed and the associated costs.
Furthermore, the technical infrastructure supporting the trading platform, including server locations, is not disclosed, leaving potential clients with uncertainty regarding the reliability and performance of the trading environment.
Money Mall's account offerings lack detailed information, making it challenging to assess the specific conditions for various account types. The broker does not provide clear details on minimum deposit requirements, spreads, or commissions associated with their trading accounts.
Typically, brokers offer standard and premium accounts, along with specialized accounts such as Islamic accounts for clients adhering to Sharia law. However, the absence of a demo account option further complicates the evaluation process for potential traders.
Leverage ratios and minimum trade sizes are not specified, which is critical information for traders looking to manage their risk effectively. Additionally, there is no mention of overnight fees or any other trading costs that might apply.
Given the lack of transparency regarding account types and trading conditions, prospective clients should approach Money Mall with caution and consider brokers that provide clear and comprehensive information.
Money Mall supports various deposit methods, including bank transfers, credit cards, and electronic wallets. However, the specific minimum deposit requirements for different account types are not disclosed, which can be a significant factor for new traders.
The deposit processing times are unclear, and there is no information available regarding any deposit fees that might apply. This lack of transparency can lead to confusion and frustration for clients attempting to manage their funds.
Withdrawal methods and any associated limitations remain unspecified, further complicating the fund management process. Additionally, the withdrawal processing times are not mentioned, which is crucial for clients who need timely access to their funds.
Overall, the fund management policies at Money Mall appear to lack clarity and structure, making it essential for potential clients to carefully consider their options before proceeding.
Money Mall provides customer support through various channels, including telephone and email. The primary contact number is +1 347 4671080, and email support is available at manager@money mall forex.com. However, the availability of online chat support or social media engagement is not mentioned.
The service hours and time zone coverage are not explicitly stated, which can hinder clients from receiving timely assistance. Additionally, there is no information regarding multilingual support, which is essential for catering to a diverse client base.
In terms of educational resources, Money Mall does not appear to offer comprehensive training materials such as webinars, tutorials, or eBooks. This lack of educational support can be a significant drawback for novice traders seeking to enhance their trading skills and knowledge.
Market analysis services, including daily analyses, news updates, and research reports, are not mentioned, which can limit traders' ability to make informed decisions. Furthermore, the availability of trading tools such as calculators, calendars, and signal services is not disclosed.
Money Mall primarily serves clients in the United States, although the specific regions covered are not detailed. There is no information available regarding the distribution of regional offices or any international operations.
However, the broker does not accept clients from certain countries, although the specific jurisdictions are not listed. This lack of clarity can be a limitation for potential investors looking to engage with the broker from various regions.
In summary, while Money Mall presents itself as a forex broker offering a range of trading services, significant concerns regarding its regulatory compliance, operational transparency, and customer support capabilities suggest that potential clients should exercise caution. Thorough research and consideration of alternative, well-regulated brokers are highly recommended to ensure a secure trading experience.
Lets go Natural
Ghana
My friend got scammed by an online mall called CHY MALL ,the mall became very popular here in Ghana last year so he joined and was able to retrieve his investment got some profit so he decided to create another account with a higher vip level with a huge amount of money, low and behold he did it two months after upgrading the operators of the site decided to update old members immediately after doing that members where not able to withdraw thier money till date . Friend and please stay away .
Exposure
2021-09-11
FX1859428255
Hong Kong
The website is closed and the money can not be withdrawn. The platform’s staff are out of touch, failing to answer emails and calls.
Exposure
2018-05-25
Mia9631
Peru
They asked me for money to complete the tasks and told me that if I completed I could get my money, which I did. But now they don't want to let me withdraw the money, because they want me to deposit 3000 because I don't have the score at 100 but at 80. Efe mall is a scam.
Exposure
2023-09-12