FFS Group, officially known as FFS Markets Limited, was established in May 2017. The broker is headquartered in Australia, with its primary office located at 19a Ashlynne Avenue, Papatoetoe, Auckland. As a private entity, FFS Group primarily serves retail forex traders and institutional clients, providing a platform for trading various financial instruments.
Over the past five to ten years, FFS Group has developed its operations, offering a range of trading services. The company has faced challenges, including regulatory scrutiny and operational transparency issues. Despite these challenges, FFS Group has aimed to establish itself in the competitive forex market by providing trading opportunities in forex, commodities, and indices. The company's business model focuses on retail forex trading and market-making services, catering to a diverse clientele.
FFS Group operates under a complex regulatory framework, but it is important to note that the broker currently lacks valid regulation. Initially, it was registered with the Financial Service Providers Register (FSPR) in New Zealand, but this license has been revoked. The broker also claimed regulation under the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC), but there are suspicions regarding the legitimacy of these claims, with concerns raised about potential cloning of licenses.
The broker's regulatory numbers are as follows:
FFS Group does not provide investor compensation schemes, which raises concerns regarding the safety of client funds. The broker has implemented Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures, although the effectiveness of these measures is uncertain due to the overall lack of regulatory oversight.
FFS Group offers a diverse range of trading products, making it appealing to various types of traders. The broker primarily provides access to forex trading, allowing clients to trade numerous currency pairs. Additionally, FFS Group offers Contracts for Difference (CFDs) on commodities such as gold, silver, and oil, as well as stock indices.
The specific trading products available include:
FFS Group is known for its competitive spreads, particularly in forex trading, and aims to update its product offerings frequently to meet market demands. However, there are reports of withdrawal difficulties and potential scams associated with the broker, which may deter some traders.
FFS Group supports the widely used MetaTrader 4 (MT4) trading platform, providing traders with a robust environment for trading. The broker does not appear to offer a proprietary trading platform, which may limit some users seeking unique features. The MT4 platform is well-regarded for its user-friendly interface, advanced charting capabilities, and support for automated trading through Expert Advisors (EAs).
The broker's technology infrastructure includes:
The broker's servers are reportedly located in Hong Kong, which may impact latency for traders located in other regions. FFS Group also offers API access for automated trading, appealing to algorithmic traders looking for direct market access.
FFS Group offers two main types of live trading accounts: STP and ECN accounts, catering to different trading preferences.
STP Account:
Minimum Deposit: $500
Spreads: Starting from 1.6 pips on major currency pairs.
Commission: Not specified, but competitive spreads are offered.
ECN Account:
Minimum Deposit: $5,000
Spreads: Starting from 0.2 pips on major currency pairs.
Commission: Specific commission details are not available, requiring direct inquiry.
Leverage options provided by FFS Group are substantial, with a maximum leverage of 1:400 for forex trading and 1:100 for gold trading. The broker allows a minimum trade size of 0.01 lots, making it accessible for traders with varying capital levels. However, the lack of a demo account may limit new traders' ability to practice before committing real funds.
FFS Group supports various deposit methods to facilitate client funding, including bank transfers, credit cards, and electronic wallets. The minimum deposit requirement varies by account type, with $500 for STP accounts and $5,000 for ECN accounts.
The lack of clarity regarding withdrawal processes and fees may pose challenges for clients seeking to manage their funds effectively.
FFS Group provides customer support through various channels, including telephone, email, and online chat. The customer service team is reportedly available to assist clients in multiple languages, including simplified Chinese, which caters to a broader audience.
The broker offers limited educational resources, which may include webinars and tutorials, but detailed information on available materials is not provided. Traders looking for market analysis and research reports may find the offerings insufficient, impacting their trading decisions.
FFS Group primarily targets clients in Australia and New Zealand, but it may also serve traders from other regions. However, the broker does not accept clients from certain countries, which may include jurisdictions with strict financial regulations.
In summary, FFS Group operates as a forex broker with a range of trading products and services. However, potential clients should exercise caution due to the broker's regulatory status and reported issues related to withdrawals and customer service. The lack of valid regulation and transparency raises concerns about the safety of funds and overall trading experience.
For those considering FFS Group as a trading option, it is essential to conduct thorough research and assess the risks involved before proceeding with any investments.
阿飞
Hong Kong
I deposited money in FFS platform in last June.I applied the withdrawal of some profits.The system showed that it had been audited,while I haven’t received it yet.The Mt4 has been disabled since last week,as well as the CMR of the platform.The website is still can be surfed. The explanation given by the agent is confusing. Now I feel like this,I bought the Mark Six form the mainland,while my fund was eaten by the dealer.
Exposure
2019-06-12
薇
Hong Kong
I deposited on the platform on March 2018 and money could be withdrawn in the first weeks, But it is impossible to withdraw money by the time of August 2018 until now. There is no access to make complaints now. I have been contacted with the customer service personnel, but they asked me to wait for new withdrawing channel.
Exposure
2019-06-06
^o^
Hong Kong
Today, on May 30th, we still have not waited for the solution promised by FFS’s CEO Lu. We have more than 9,000 people here, that is, more than 9,000 families, and many of them invest by borrowing! How many people have lost their lives because of this investment, and I am one of them! I beg CEO Lu and all the company leaders, let everyone live, give these 9,000 people faithfully following you a way to live! I am just a housewife, a housewife who is family-oriented and is a 24-hour babysitter! My husband worked hard on the construction site every day and earned a small salary. He went to work in the evening to do Didi to subsidize the expenses of the family! I have two sons to raise, and my husband earns money to raise a whole family. Parents can't help us, but we don't have to worry about them. My husband has a salary of 180 yuan a day on the construction site, but it is not enough to cover daily expenses. As a post-1985 man, he raises this home and does his best to make this home a better place! I am grateful to him, and I feel bad about him, so I want to help him and want to earn some money to help this home! The $20,000 I invested in FFS may be a small number for some people. For us, it will take at least 5 years to earn. I save every penny and buy cheap things online. I tell myself every day that CEO Lu is always a dedicated entrepreneur, a successful person with responsibility, he will not let us down! I would like to ask CEO Lu, to let more than 9,000 people, more than 9,000 families to cross this time, and then everyone will always follow you! My FFS account is FFS3088426.
Exposure
2019-05-30
洛雪依依
Hong Kong
Since last July, FFS has experienced a slow cash withdrawal, and it has even stopped withdrawing money this January.My withdrawal in FFS has not been received yet. The customers service always replies me in a frivolous way.
Exposure
2019-05-27
FX2319823774
Hong Kong
Since August 2018, ffs has delayed my money withdrawing with various reasons, such as something wrong with the third party for payment, limit of money being withdrawing. I suspect that the platform has closed down. The picture is the application for withdrawing money in October 2018 and it remain under verification.
Exposure
2019-05-26
平淡
Hong Kong
Withdrawal has been unavailable in FFS since last July, while the website and MT4 are unaccessible now.
Exposure
2019-07-03