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I made a withdrawal and since
I made a withdrawal and since yesterday they haven't sent it to me
Unable to withdraw funds
My name is Erdogan; my account number is 3****. Hello, I am unable to reach the customer representative assigned to me—his name is Çağatay. He is not responding to calls or messages. I need to contact him to make a withdrawal.
I am extremely disappointed
I am extremely disappointed with your service. My withdrawal has been put on hold without a proper explanation, and this is completely unacceptable. I trusted your broker, but this experience has seriously damaged my confidence in your platform. I need a clear explanation for why my withdrawal is being held and when exactly my funds will be released. Please resolve this issue immediately. I expect a proper response without any further delay.
I am in a dispute with HFM
I am in a dispute with HFM regarding the adjustment of USD 45,678.09 from four trading accounts. HFM stated that my EA exploited price latency and classified the activity as prohibited arbitrage under Clause 26.1 and Clauses 24.1 and 24.2. My main concern is that HFM has not clearly identified which specific transactions or trading behaviour constituted latency arbitrage, or explained how the alleged price latency was actually exploited. I am not requesting HFM’s proprietary detection methodology or confidential systems. I am requesting a clear, transaction-level explanation of what specific trading behaviour was considered a violation and how it relates to the cited clauses. I have supporting documents, including HFM’s official complaint response, its subsequent response dated 18 September 2026, and MT5 trading history. I request WikiFX to assist in mediating this dispute and to ask HFM to provide a clear factual explanation of the basis for the classification and adjustment.
why not approve my fund withdraw?
why not approve my fund withdraw? and why cancel /delete my log in account?
Tickmill disables withdrawal and internal transfer options
Dear Tickmill Support Team, I kindly request you to review my trading account and enable the withdrawal and internal transfer options at your earliest convenience. Your prompt assistance in restoring these features would be greatly appreciated.
我在明德金融（MTF）交易時感覺到明顯的訂單執行延遲（Latency/Delay）,
我在明德金融（MTF）交易時感覺到明顯的訂單執行延遲（Latency/Delay）, 估計是做市商（B-Book）模式，也就是平台自己與客戶做對手盤（你賺平台虧，你虧平台賺）. 如在美國非農/CPI 公佈時滑價超過$10, 是非常典型的對賭平台（B-Book）惡意拉大點差、卡訂單、收割客戶短線利潤的後台操作. 而試過幾次公佈數據時賺錢, 其後就收到明德的 WhatsApp 通知, 數據公佈日價格波動大要小心, 跟著的在數據公佈日的滑價就越來越大, 現在已冇玩明德, 所以講講經驗. 翻查資料, 香港金銀業貿易場 (CGSE)：AA 類 194 號行員 ***金銀業貿易場只是香港本地的黃金「行業協會」，非政府官方監管機構。行員可以合法提供對賭（做市商）盤，且貿易場不具備對客戶虧損強制賠付的法律權力。*** 香港海關牌照（反洗錢登記） *** 持有香港海關貴金屬及寶石交易商 A 類註冊（註冊號：A-B-23-07-00744）。此牌照僅用於監督其黃金實貨與資金進出是否符合「防洗錢」條例，完全不監管任何網上保證金交易、不監管操縱點差、不監管不合理滑價.*** 希望各位小心!
I would like to complain
I would like to complain about AxiTrader LLC regarding its negative balance and withdrawal policy. I opened two accounts. Account 1: I deposited USD 500 and lost the full amount. It then showed a negative balance of -USD 129.24. Account 2: I deposited USD 250 and made about USD 46 profit. When I tried to withdraw my funds, support told me I could not withdraw because Account 1 had a negative balance. They instructed me to transfer funds from Account 2 to Account 1 to cover the -USD 129.24 before I could withdraw. I asked whether the broker would clear the negative balance automatically. Support stated that accounts under their SVG entity (AxiTrader LLC) are not covered by negative balance protection, so I must cover it myself. My concern is that funds in a separate positive account are being restricted because another account has a negative balance. I request a clear explanation and the specific terms allowing this policy. I have screenshots of the support conversation as evidence.
Broker is not good.
Broker is not good. I do trading but my profit is not paid out. Only capital can be withdrawn, while the profit is lost.
wirhdrawal rejected not any reason!! i make deposit and trading some trade and then made wirhdrawal but my wirhdrawal are rejected without any reason. i dont know what happen that, and i contact suport live chat but not active. please resolved my issue wirhdrawal.
wirhdrawal rejected not any reason!! i make deposit and trading some trade and then made wirhdrawal but my wirhdrawal are rejected without any reason. i dont know what happen that, and i contact suport live chat but not active. please resolved my issue wirhdrawal.
Account was suddenly deleted, and I can’t log in
My account was suddenly deleted, and I can’t log in anymore. They say it’s under review. The most my account did was use a scalping strategy. The thing is, I kept asking customer service whether scalping was allowed while I was doing it, and after trading for a while, I asked again—and customer service always said it was fine, with no restrictions on holding time. If you suddenly can’t allow scalping anymore, just tell me the platform doesn’t allow it, and I’ll simply withdraw my funds and be done with it—instead of just deleting people’s accounts and blocking access to the backend.
Totaly Fraud
Totaly Fraud EXPOSING VISHNU FOREX: UNAUTHORIZED TRADES AND INTENTIONAL ACCOUNT WASHING FRAUD Body: I am writing this to alert all traders and investors about the fraudulent operations of Vishnu Forex. Recently, I was trading on their MT5 platform. My account had an equity of approximately $1500 – $1600, with open positions totaling a tiny 0.034 lot size (consisting of multiple 0.01 micro-lots). Due to market movements, my floating loss was around -$800 to -$900. I still had around $700 - $800 of valid equity remaining to cushion the trades. Without my knowledge or consent, Vishnu Forex maliciously injected TWO LARGE STANDARD LOTS (2.00 Lots) directly into my account. A standard lot size of 2.00 requires massive margin, which instantly wiped out my remaining $800 equity and intentionally triggered a complete account wash (liquidation). Immediately after my account was blown, the market reversed in my favored direction. No rational trader with an $800 remaining balance would suddenly open 2.00 standard lots under floating drawdown. This was a clear, intentional backend manipulation by the broker to steal my deposited capital. Upon raising a formal complaint via email, the support team completely denied their system manipulation, claiming that I placed those trades myself. They refused to acknowledge the backend fraud or refund my balance. WARNING TO ALL TRADERS: Vishnu Forex is an unsafe, unethical, and manipulative broker. They execute illegal backend trades to wash client accounts and steal funds. Stay away from this entity! Demand: Immediate investigation, accountability, and full refund of my deposited capital ($1600). September 21, 2026 Unprompted review Useful 1 Share
Every time I want to do
Every time I want to make a withdrawal, it is always rejected without reason. Even though I have not done any trading at all.
The platform withholds the principal and refuses to withdraw
Starting in August, they stopped processing withdrawals—not even the principal. The account manager explained that the platform’s funds had been frozen and that we’d have to wait until September. Now that it’s September, they still aren’t processing withdrawals, and the account manager can’t be reached. There’s still 16,878 in principal that hasn’t been returned.
Affiliate CPA Payout Complaint Sharing my genuine experience as an Axi affiliate.
Affiliate CPA Payout Complaint Sharing my genuine experience as an Axi affiliate. Approved CPA shown: $600 Amount received: $100 Outstanding: $500 My CPA deal was Universal, but when the payout became due, I was told that clients from Pakistan fall under a lower CPA tier. I had not been clearly informed of this restriction before the payout, and I did not see this condition clearly stated in my agreement or affiliate portal. I am still trying to resolve the outstanding $500 CPA with Axi. Based on my experience, affiliates should double-check and get all CPA/country conditions confirmed in writing before working with them.
Do not deposit with this
Do not deposit with this broker. Factual account below, backed by screenshots, video evidence, and every email exchange. Immediately after registering, I was contacted on WhatsApp by "Merry" — no discernible real identity behind the account. When I asked 15 direct questions about ownership and company structure, the response was: "The questions you asked are not the kind of questions that any broker would give you completely honest answers to. However, if your concern is about trust, we can arrange a transparent meeting and have an open, friendly discussion with each other." A broker openly refusing to answer basic ownership questions. I deposited $250 to test the platform. Over two days of calm-market trading, no news events, more than 30% of my closing orders were rejected — not opening orders, closing orders. You can enter freely. Getting out is a different story. When I requested full withdrawal: "Dear Trader, due to your transactions which are against general trading rules and according to international trading rules, we are unable to provide services to you and you will only be allowed to withdraw the origin amount of your funds. Obviously, if you change your trading method, we will continue cooperating with you." No trade IDs, no specifics. The next day, all profits were gone plus an unexplained $37.92 deducted from my own deposit. When pressed, they escalated to "Arbitrage" and "High-Frequency Trading" accusations: "Dear Diogo, Due to the identified account violations, you are only permitted to withdraw the original amount of funds you deposited. However, as a gesture of goodwill, we are also willing to refund the total commission amount spent on your account." Facts that expose this as fabricated: across all 142 trades, average trade duration was 2 minutes. Not one trade was held under 1 minute. No arbitrage, no HFT — only a broker rejecting closes, keeping profits, and inventing a violation after the fact. Current balance: $211 against a $250 deposit. On top of confiscating 100% of profits, part of my own principal was withheld with no itemized explanation. STP Trading Ltd is registered in Saint Lucia — no regulator oversight. The Dubai office is a facade, not a license. Full documentation available: video, screenshots, emails. Consider yourself warned before depositing here.
I want to get my money back,
I want to get my money back, I haven't made any trend movements yet but they won't let me enter my data to withdraw, what can I do.
SCAM BROKER, they not
SCAM BROKER, they not have regulamentation, they not have support to reply, be aware of that. I deposited 500 USDT into crypto to trading on forex. Traded and maded profit manually of just some USDT. I asked withdrawl and no reply, all rejected. They just sended me 100 USDT back and stealed my rest of 400 USDT. They blocked my access to trading account and dashboard. I cant login to share more proofs.
Unable to withdraw funds
1. This broker says they don't accept European clients, im European and they approved my account 2. They abnormally increased commission to 9$ while they advertise 6$ and spread to 50 point on gold while they advertise 30 points. 3. I deposited and placed a test order to notice a huge slippage on top of the abnormal commission and spread. 4. Decided to withdrawal, rejected. After the account fully approved i requested the withdrawal via the same method as deposit and they keep rejecting and demand now a selfie, which im not comfortable to provide to a shady broker. So till now they steal my deposit and claim AML/KYC procedures! Stay away!!
Cancellation of my profits without reason
Cancellation of my profits without reason or evidence against me I would like to share my experience with Grand Capital company regarding a problem I faced with the cancellation of my profits from the trading account. My account with the company, I deposited $1,000 USD, and after trading I made profits of $2,104 USD. Thus what was canceled is $2,204 USD, which includes part of the capital and profits. I submitted a withdrawal request on 03/09/2026, and my account is fully KYC verified, and I, to my knowledge, complied with the company's trading terms and procedures. Until now, the requested amount has not been transferred, part of the capital and my profits were canceled, and my account was completely closed and cannot be accessed, which has caused me great concern about the possibility of recovering my money. Case details: - Company: Grand Capital - Initial deposit: $1,000 - Profits: $2,104 - Withdrawal request date: 03/09/2026 - KYC status: Completed - Problem: Cancellation of my profits I contacted the CEO, Mr. Shadi, who informed me that the dealing department suspects your trades, for this reason we frozen your profits. I told him that if there is evidence of any misconduct, you can close my account completely, and he did not provide any evidence against me, and this is against the law. Note: I asked support and Shadi for the Compliance email, and they informed me via support email, and this violates the Comoros licenses. The complaint should be sent to Compliance. Their reply proved to me that they do not have a legal department. I contacted the company and the Compliance department regarding this problem, and demanded clarification of the reason for not executing the withdrawal. There is no transparency in the response, and they evade providing evidence against me. I also have the documents, screenshots, and transaction records related to the account and withdrawal request, and I can provide them to prove the details of the case. I ask Grand Capital to clarify the reason for the cancellation of my profits and demand their refund as soon as possible. I gave them a deadline of 5 days, and they procrastinated up to 15 days, and I did not get a result, so I decided to write my problem in and escalate the matter to the competent regulatory authority in Comoros. This review reflects my personal experience with Grand Capital company and I warn everyone against it, and I share it with the aim of documenting my experience and obtaining clarification on the cancellation of my profits. Note: This post will not be removed until I fully recover my rights, and I will proceed to file a complaint with the license.
This platform will suddenly delete other people's accounts and block the backend
The platform claims that scalping is allowed to attract investors to deposit and trade, but once you deposit and use scalping trading, it will suddenly delete your account and block the backend
This broker is fraud
This broker is fraud becuse last 22 day to reject my withdrwal and panther team person says your withdrwal pending because our crm Update process running but now he is new client and old client both withdrwal stop it fraud broker please aware of this types of broker All evidence atteched below total my net deposit withdrwal 1156$ no any profit generate or no any broker agains abuse trading please aware aware .......,,,,
Monaxa clearing account, providing misleading information, refusing refund
Warning: Monaxa provided misleading information and mistakenly closed my account. I am writing this letter to strongly warn other traders to pay attention to Monaxa Limited. My account was mistakenly closed due to contradictory and misleading information provided directly by its customer service team regarding margin stop loss rules. Misleading behavior: Monaxa's customer service has clearly confirmed certain stop loss parameters, and I am managing my funds based on these parameters. However, my position was forced to close at a margin level of 27.39%, which contradicted their advice and resulted in an unfair loss of $454 for me. Refusal to cooperate: Despite providing conclusive evidence, including official chat records and MT5 server logs, Monaxa's compliance team refuses to take responsibility or return disputed funds. Current status: A formal regulatory complaint against Monaxa Ltd has been filed with the Financial Services Commission (FSC) of Mauritius.
EXTREMELY NEGATIVE EXPERIENCE
EXTREMELY NEGATIVE EXPERIENCE WITH DPRIME I DO NOT RECOMMEND THIS BROKER My experience with DPrime has been extremely negative and has seriously damaged my trust in this broker. I deposited USD 31 into my DPrime trading account and traded through the standard MetaTrader 5 platform using ordinary market orders. As a result of my trading activity, my account reached approximately USD 333, including around USD 302 in trading profit. DPrime subsequently terminated my trading account and cancelled my trading results, claiming that my trades were connected to quotation issues and that I had violated their rules. I strongly disputed this decision. I contacted DPrime and specifically requested a clear, transaction-by-transaction explanation and actual evidence supporting their decision. I asked them to identify the exact trades in question, the allegedly incorrect quotations, the relevant market prices, the source of those prices, and the exact contractual basis for cancelling my trades and withholding my funds. I also provided screenshots, trading reports, MetaTrader 5 journal information and other documentary evidence showing how the trades were opened and executed through DPrime’s own trading infrastructure, as well as evidence supporting my position that I had not violated their rules. Despite this, DPrime failed to properly address the evidence I provided and did not give me a satisfactory or specific explanation. Instead of properly answering my questions and addressing the facts and screenshots I submitted, I received a response that did not clearly explain which specific rule I had violated, what exact evidence supported their decision, or why my funds were being withheld. This is one of the most frustrating parts of my experience with DPrime. I was not simply demanding that they return my money without explanation. I repeatedly asked them to provide evidence and clearly justify their decision. I also provided evidence from my side, yet my arguments were effectively ignored or inadequately addressed. Most importantly, DPrime did not return even my original USD 31 deposit. These were my own deposited funds, yet after the termination of my account I was unable to recover them. After the account was terminated, some historical account and transaction information that had previously been available through the client portal was also no longer accessible to me. I have retained documentary evidence, including my original deposit confirmation, MetaTrader 5 journals, screenshots, trading reports and correspondence with DPrime. Based on my personal experience, I believe DPrime handled this dispute in a highly unsatisfactory and non-transparent manner. A broker should be able to clearly explain why a client’s trades are cancelled, provide the relevant evidence, properly address the client’s documented response, and clearly account for what happened to the client’s funds.