Capital IM Limited Forex Broker provides real users with * positive reviews, * neutral reviews and 1 exposure review!
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I knew this platform through a friend's introduction. Because my friend helped me deposit funds and I wanted to withdraw his funds to return them to him. But I was told that multiple deposits required a margin. The following are the withdrawals, liquidation and handling fees.
Summary: Capital IM Limited has been widely criticized as an unregulated and potentially fraudulent forex broker. Users report significant difficulties in withdrawing funds, poor customer service, and a lack of transparency regarding its operations. The absence of regulatory oversight raises serious concerns about the safety of client funds and the integrity of the trading platform.
Note: It is essential to recognize that Capital IM Limited operates across various regions with different entities, which may complicate the regulatory landscape. This review synthesizes information from multiple sources to ensure fairness and accuracy.
| Category | Rating (out of 10) |
|---|---|
| Account Conditions | 2 |
| Tools and Resources | 3 |
| Customer Service and Support | 1 |
| Trading Setup (Experience) | 2 |
| Trustworthiness | 1 |
| User Experience | 2 |
We assess brokers based on user feedback, expert opinions, and factual data from multiple sources.
Capital IM Limited is an online trading platform that claims to operate globally, offering a range of trading instruments, including forex, cryptocurrencies, precious metals, and commodities. However, it lacks regulatory oversight from recognized authorities such as the Financial Conduct Authority (FCA) or the Australian Securities and Investments Commission (ASIC), which raises concerns about the legitimacy of its operations. The trading platform does not mention any specific software like MT4 or MT5, and it appears to provide a proprietary web-based interface that has been criticized for its limited features.
Capital IM Limited operates without regulation, which is a major red flag for potential investors. According to multiple sources, including BrokersView, the broker claims to be registered in the UK and with the Financial Crimes Enforcement Network (FinCEN), yet searches reveal no evidence of such registration. The FCA has no record of Capital IM Limited, indicating a lack of oversight that could leave investors vulnerable to fraud.
Users have reported numerous issues with withdrawals, often citing delays and unexpected fees. According to Intelligence Commissioner, clients have faced demands for additional payments before they could access their funds, which is a common tactic used by fraudulent brokers. The absence of clear information regarding deposit and withdrawal methods adds to the confusion and distrust surrounding this broker.
There is no clear information regarding the minimum deposit required to open an account with Capital IM Limited. This lack of transparency is concerning, as reputable brokers typically provide clear details about their account requirements.
Capital IM Limited does not appear to offer any bonuses or promotions, which is unusual for online trading platforms. This could be indicative of a lack of competitive offerings or an effort to avoid regulatory scrutiny.
The broker claims to offer a variety of trading instruments, including forex pairs, commodities, precious metals, and cryptocurrencies. However, user reviews suggest that the actual trading experience may not align with these claims, with many users reporting limited access to the promised instruments.
Capital IM Limited has been criticized for its lack of transparency regarding spreads and fees. Users have reported high costs associated with trading, although specific details are often not disclosed on the platform. This lack of clarity can lead to unexpected financial burdens for traders.
The broker offers leverage of up to 1:200, which significantly exceeds the limits imposed by many regulatory bodies designed to protect retail traders from excessive risk. This high leverage could expose traders to substantial losses, raising further concerns about the broker's practices.
Capital IM Limited does not specify the trading platforms available, which is a significant drawback. Most reputable brokers provide access to widely-used platforms like MT4 or MT5, which offer advanced trading features and tools.
Capital IM Limited is reportedly unavailable to residents of certain countries, including North Korea, China, and Cuba. However, the lack of transparency regarding its operational regions adds to the uncertainty surrounding this broker.
Customer service primarily operates through email, with no mention of support via live chat or phone. This limited accessibility has led to numerous complaints regarding the responsiveness and quality of customer support, as noted by SiteJabber.
| Category | Rating (out of 10) |
|---|---|
| Account Conditions | 2 |
| Tools and Resources | 3 |
| Customer Service and Support | 1 |
| Trading Setup (Experience) | 2 |
| Trustworthiness | 1 |
| User Experience | 2 |
Account Conditions (2/10): The lack of transparency regarding minimum deposits and account types raises significant concerns. Users report difficulties in accessing their funds, which is a critical aspect of account management.
Tools and Resources (3/10): The absence of established trading platforms like MT4 or MT5 limits the tools available for traders. Users have noted that the proprietary platform lacks essential features and customization options.
Customer Service and Support (1/10): Reviews indicate that customer support is largely unresponsive and difficult to reach once funds have been deposited. Many users have reported receiving automated replies that do not address their concerns.
Trading Setup (2/10): Users have expressed dissatisfaction with the trading experience, citing issues with execution speeds and platform reliability. The unclear information about available trading instruments further complicates the experience.
Trustworthiness (1/10): The lack of regulation and numerous complaints about withdrawal issues contribute to a very low trust rating. Users are advised to exercise extreme caution when dealing with Capital IM Limited.
User Experience (2/10): Overall user experiences have been negative, with many users reporting frustrations regarding account management and withdrawal processes.
In conclusion, Capital IM Limited appears to be a high-risk broker with numerous red flags that potential investors should consider carefully. The lack of regulation, poor customer service, and problematic withdrawal processes make it a platform to avoid for those seeking a secure trading environment.
