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AC Markets Limited Forex Broker provides real users with * positive reviews, * neutral reviews and 1 exposure review!

AC Markets Limited Broker Review

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AC Markets Limited Review 1

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Exposure
The trading account is canceled without any notice and the customer service hasn't replied for a long time.

I logged in online on 2024/02/19 and found that my account had been completely cancelled, and I found out without notification that all the USDT 14,900 in the account was missing! From joining Kim Markets Limited last year to Accapital this year, the previous operations were normal. Until the platform was updated two weeks ago, I never received a letter. I asked the customer service how to deal with it, but the customer service delayed! What I am angry about is that the rebate activity I joined in Kcm was merged into Acc due to the platform replacement. The activity is continuous, but because the recharge was not completed within 7 days, there is no rebate. However, I have repeatedly confirmed with customer service that the trading account is still operational. , I can't withdraw it until I complete the recharge. I still recharged and operated before the account was cancelled. Until last night when I went to check it out, the account was canceled without warning. I couldn't log in and said it was an invalid account. So what is the 14900usdt in my account? ! Being taken away by force like this is obvious, what is this but deception? I also asked customer service about the rules of the rebate activity. They were not clearly written and did not include what would happen if the goal was not achieved. When I asked customer service, I was told that our company reserves the right of final interpretation. The rules were not clearly written and the right of final interpretation was not stated. In your case, it is obvious that you are the ones doing all the talking! If I complete the activity today, you can also tell me how much more you have to pay before you can withdraw it. Anyway, it’s up to you as a platform to do whatever you want! It is clearly stated that there is no time limit, and I cannot withdraw money until I complete the recharge goal. It is still operable even if the goal is not completed! It's all bullshit now! Such defrauding of hard-earned money...the above is my experience of being defrauded this time! Just a reminder for everyone.

meghie
2024-02-28

  

AC Markets Limited 2025 Review: Everything You Need to Know

  AC Markets Limited, commonly referred to as AC Markets, has garnered mixed reviews from various sources in the forex trading community. While the broker is recognized for its trading platforms and range of available assets, significant concerns regarding its regulatory status and user experience have emerged. Notably, AC Markets is often criticized for its high minimum deposit requirements and lack of transparency in trading conditions.

  Note: It is crucial to be aware that there are different entities operating under similar names across various regions, which may affect the overall credibility and experience with the broker. This review aims to provide a balanced perspective based on a comprehensive analysis of available information.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 6
Customer Service and Support 5
Trading Setup (Experience) 5
Trustworthiness 3
User Experience 4

  How We Rate Brokers: Ratings are based on a combination of user feedback, expert analysis, and factual data regarding the broker's services and conditions.

  

Broker Overview

  Founded in 2002 and headquartered in Geneva, Switzerland, AC Markets offers a trading platform primarily for forex and precious metals, including gold and silver. The broker provides access to multiple trading platforms, including its proprietary Advanced Trader and the widely used MetaTrader 4 (MT4). Despite its long-standing presence in the market, AC Markets has faced scrutiny regarding its regulatory compliance, with claims of being regulated by the Swiss Financial Market Supervisory Authority (FINMA) and other bodies, yet recent reports suggest it operates without adequate oversight.

  

Detailed Breakdown

  Regulatory Regions:

  AC Markets claims to be regulated in Switzerland and Dubai, but it has faced warnings from regulatory authorities, including the Hong Kong Securities and Futures Commission (SFC), identifying it as an unlicensed entity. This raises significant concerns about the safety of funds and the overall trustworthiness of the broker.

  Deposit/Withdrawal Currencies:

  The broker accepts deposits in various currencies, including USD, EUR, CHF, GBP, AUD, and JPY. However, its minimum deposit requirements are notably high, with a minimum of $2,000 for mini accounts and $5,000 for standard accounts, which is above the industry average.

  Bonuses/Promotions:

  There is no clear information regarding bonuses or promotions offered by AC Markets, and it appears that the broker does not provide any sign-up bonuses, likely due to compliance with regulatory standards.

  Tradable Asset Categories:

  AC Markets offers trading in 52 different forex currency pairs, as well as precious metals like gold and silver. However, the selection of other asset classes appears limited compared to competitors.

  Costs (Spreads, Fees, Commissions):

  The broker employs fixed spreads, averaging around 3 pips for major currency pairs in standard accounts, and higher for mini accounts. Notably, AC Markets does not charge commissions, which may appeal to some traders; however, the spreads are considered high relative to other brokers.

  Leverage:

  AC Markets offers leverage of up to 1:200, which is relatively standard but may not be as competitive as other brokers that provide higher leverage ratios.

  Allowed Trading Platforms:

  The broker provides access to multiple trading platforms, including its proprietary Advanced Trader, web-based platforms, and MetaTrader 4. The platforms are designed to be user-friendly and accessible across various devices.

  Restricted Regions:

  AC Markets does not accept clients from the United States, which is a common practice among many brokers due to regulatory restrictions.

  Available Customer Support Languages:

  Customer support is available in multiple languages, including English, French, Spanish, Italian, German, Greek, Farsi, and Russian. However, the effectiveness of customer support has been reported as inconsistent, with some users citing delays in response times.

  

Repeated Ratings Overview

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 6
Customer Service and Support 5
Trading Setup (Experience) 5
Trustworthiness 3
User Experience 4

  

Detailed Explanations

  Account Conditions (4/10):

  AC Markets has high minimum deposit requirements, which can be a barrier for new traders. The lack of variety in account types limits options for traders with different needs.

  Tools and Resources (6/10):

  While the broker provides access to popular trading platforms like MT4, the educational resources and research tools available are limited compared to other brokers.

  Customer Service and Support (5/10):

  Customer support is multilingual and available during market hours; however, feedback from users indicates that response times can be slow and inconsistent.

  Trading Setup (5/10):

  The trading experience can be hampered by high spreads and limited asset classes, making it less appealing for traders seeking diverse trading opportunities.

  Trustworthiness (3/10):

  The lack of regulatory oversight raises serious concerns about the safety of client funds. Reports of warnings from regulatory bodies suggest a high-risk environment for traders.

  User Experience (4/10):

  Overall user experience is mixed, with some users appreciating the platform's usability, while others report frustrations with customer service and withdrawal processes.

  In conclusion, while AC Markets offers a range of trading options and platforms, the significant concerns regarding its regulatory status and user experiences indicate that potential traders should exercise caution. It is advisable to consider alternative brokers with stronger regulatory oversight and more transparent trading conditions.