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1st Contact Forex Broker provides real users with 1 positive reviews, * neutral reviews and * exposure review!

1st Contact Broker Review

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1st Contact Review 1

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Positive

Very helpful and professional customer support service. Highly recommended! The exchange rate offered by them is excellent! So I’m very pleased to give them 5 stars.

FX1263196471
2023-02-23

  

1St Contact 2025 Review: Everything You Need to Know

  Summary: The overall evaluation of 1St Contact reveals a mixed bag of user experiences and expert opinions. While the company boasts a long-standing presence in the financial services sector, concerns regarding regulatory compliance and transparency remain prevalent. Key features include competitive exchange rates and a broad range of services, but the lack of robust regulation raises red flags for potential users.

  Note: It's important to highlight that the various entities operating under the 1St Contact name may have differing regulatory statuses, which can impact user experience and security.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 6.0
Tools and Resources 7.0
Customer Service and Support 5.5
Trading Setup (Experience) 6.0
Trustworthiness 4.0
User Experience 6.5

  How We Rate Brokers: Our ratings are based on a comprehensive analysis of user feedback, expert reviews, and factual data regarding the broker's offerings and regulatory compliance.

  

Broker Overview

  Established in 1995, 1St Contact has evolved into a prominent player in the financial services industry, particularly catering to expatriates and international clients. The company offers a range of services, including foreign exchange, money transfers, tax assistance, and immigration support. Although the broker does not utilize popular trading platforms like MT4 or MT5, it provides access to various financial instruments, including forex, CFDs, and commodities. Notably, 1St Contact operates under multiple regulatory jurisdictions, including the UK, South Africa, and Australia, but its regulatory status is often described as "suspicious," which raises concerns among potential users.

  

Detailed Information

  •   Regulated Regions: 1St Contact operates in the UK under the Financial Conduct Authority (FCA), in South Africa under the Financial Sector Conduct Authority (FSCA), and in Australia under the Australian Securities and Investments Commission (ASIC). However, its status as a "suspicious clone" in Australia and the UK has led to skepticism regarding its legitimacy.

  •   Deposit/Withdrawal Currencies: The broker primarily accepts UK debit cards for transactions, which may limit options for international clients. There is no specific mention of cryptocurrency support.

  •   Minimum Deposit: The minimum deposit requirement is not explicitly stated in the sources reviewed, which could indicate a lack of transparency.

  •   Bonuses/Promotions: There are no clear promotional offers or bonuses mentioned, which may deter potential clients looking for incentives.

  •   Tradeable Asset Classes: 1St Contact provides access to a variety of asset classes, including forex, commodities, and indices, catering to a diverse clientele.

  •   Costs (Spreads, Fees, Commissions): The broker charges a margin of 1.5% to 2% above interbank rates for currency exchanges. Transfers over £2,000 are free, while smaller transfers incur varying fees based on the destination, which can be as low as £2 for transfers to Australia.

  •   Leverage: Specific leverage options were not detailed in the sources, indicating that this may not be a key selling point for the broker.

  •   Allowed Trading Platforms: 1St Contact does not support popular trading platforms like MT4 or MT5, which may limit the trading experience for users accustomed to these platforms.

  •   Restricted Regions: There is no comprehensive list of restricted regions, but the broker's service availability may vary by country, particularly for clients outside the UK, South Africa, and Australia.

  •   Available Customer Service Languages: Customer support appears to be available primarily in English, which may pose challenges for non-English speaking clients.

      

  

Ratings Breakdown

  •   Account Conditions (6.0): The account conditions are average, with limited information on minimum deposit requirements and a lack of promotional offers. However, the absence of substantial fees for larger transfers is a positive aspect.

  •   Tools and Resources (7.0): 1St Contact offers a variety of resources, including an educational blog covering topics like accounting and immigration, which can benefit users seeking to enhance their financial literacy.

  •   Customer Service and Support (5.5): While customer support is accessible via phone and email, the quality of service appears to be inconsistent, with mixed user experiences reported.

  •   Trading Setup (Experience) (6.0): The trading experience is hindered by the absence of popular trading platforms like MT4 and MT5, potentially limiting the trading capabilities for more experienced users.

  •   Trustworthiness (4.0): The regulatory status of 1St Contact as "suspicious" in several jurisdictions raises significant concerns about its legitimacy and the safety of client funds.

  •   User Experience (6.5): User experiences vary, with some appreciating the competitive rates and services, while others express concerns over transparency and regulatory compliance.

      

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    Conclusion

      In conclusion, the 1St Contact review presents a broker with a long history in the financial services sector but also highlights significant concerns regarding its regulatory status and transparency. While the company offers a range of services and competitive exchange rates, potential users should exercise caution and conduct thorough research before engaging with the platform. Given the mixed reviews and expert opinions, it may be wise to explore alternative options or conduct a detailed comparison with other brokers before making a decision.

1st Contact review