XCOQ, officially known as XCOQ Capital Services Limited, was established in 2011. The broker is headquartered in New Zealand and primarily operates as a private entity. Over the years, XCOQ has aimed to provide a reliable trading environment for both retail and institutional clients, focusing on a diverse range of financial markets. The company has made significant strides since its inception, including expanding its service offerings and enhancing its trading platforms.
XCOQ caters to a broad market, including forex traders, institutional investors, and individuals looking to engage in various financial instruments. The company has established itself as a player in the forex market, providing services that include forex trading, CFDs, and more. Notably, XCOQ has faced challenges, including regulatory scrutiny, which has impacted its reputation in recent years.
The business model of the XCOQ broker encompasses retail forex trading and institutional services, allowing clients to access a wide range of financial products. The broker has also aligned itself with various financial institutions, enhancing its credibility and service offerings.
XCOQ is regulated by the Australian Securities and Investments Commission (ASIC) under license number 328866. However, it has been flagged as a "suspicious clone" by ASIC, which raises concerns regarding its regulatory status and operational integrity. This classification indicates a high potential risk for investors, including issues related to fund fraud and misleading advertising.
The broker's regulatory license is valid for various financial services, but the designation as a suspicious clone means that clients should exercise caution. XCOQ operates under different legal entities in various regions, but the lack of transparency regarding these entities complicates the assessment of its compliance.
Client funds are reportedly segregated, adhering to standard practices within the industry, which is crucial for maintaining investor trust. However, the absence of participation in an investor compensation fund raises further concerns about the safety of client investments.
XCOQ implements KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures to ensure that it meets regulatory standards. These measures are essential for preventing financial crimes and protecting both the broker and its clients.
XCOQ offers a wide array of trading products, primarily focusing on forex currency pairs. The broker provides access to numerous major currency pairs, allowing traders to engage in various trading strategies. Additionally, XCOQ offers CFDs on various assets, including indices, commodities, and stocks, catering to a diverse range of trading preferences.
The broker has also ventured into cryptocurrency trading, although the specific offerings and the frequency of updates to the product range have not been explicitly detailed. Retail trading services are a significant focus for XCOQ, enabling individual traders to access the forex market and other financial instruments.
For institutional clients, XCOQ provides tailored services, including liquidity solutions and access to advanced trading technologies. The broker's commitment to expanding its product offerings is evident, although the specifics regarding new product introductions remain limited.
XCOQ supports the MetaTrader 4 (MT4) trading platform, which is widely recognized in the forex trading community for its user-friendly interface and advanced trading features. The platform allows traders to execute trades efficiently and access a variety of analytical tools.
While XCOQ does not appear to have developed its proprietary trading platform, the reliance on MT4 provides a robust foundation for its trading services. The broker also offers a web-based trading platform, enhancing accessibility for traders who prefer not to download software.
Mobile trading is supported through the MT4 application, available on both iOS and Android devices. However, the broker does not seem to offer dedicated applications for other operating systems, which may limit its appeal to some traders.
XCOQ operates on an ECN (Electronic Communication Network) model, which allows for direct market access and competitive spreads. The broker's server infrastructure is reportedly located in the United States, supporting its trading operations.
API access for automated trading is also a feature offered by XCOQ, enabling traders to implement algorithmic trading strategies effectively.
XCOQ offers various account types to cater to different trading needs. The standard account has a minimum deposit requirement of $200, with spreads starting from 1.0 pips. For more advanced traders, XCOQ provides a professional account with potentially lower spreads and higher leverage options.
The broker also offers a demo account for traders to practice their strategies without risking real funds. Leverage ratios can reach up to 1:400, allowing traders to amplify their positions, although this comes with increased risk.
Minimum trade sizes start at 0.01 lots, making it accessible for new traders. Overnight fees apply, and the specific rates can vary based on account type and market conditions.
XCOQ supports multiple deposit methods, including bank transfers, credit cards, and various e-wallets. The minimum deposit requirement varies by account type, but generally, it starts at $200. Deposits are processed relatively quickly, although the exact timing can depend on the chosen method.
Withdrawal methods include the same options as deposits, ensuring a seamless experience for clients. However, users have reported issues with withdrawals, which has raised concerns about the broker's reliability.
Withdrawal processing times can range from 1 to 3 business days, depending on the method. XCOQ does not charge fees for deposits, but withdrawal fees may apply based on the chosen method, potentially impacting overall trading costs.
XCOQ offers customer support through various channels, including phone, email, and online chat. Support is available in multiple languages, primarily focusing on Chinese and English. The broker's customer service operates during standard business hours, although response times may vary.
Educational resources are somewhat limited, with basic tutorials and market analysis available. However, the broker does not appear to offer comprehensive training programs or webinars, which may be a drawback for novice traders seeking to enhance their skills.
Market analysis services, including daily reports and updates, are provided to keep traders informed about market trends and developments.
XCOQ primarily serves clients in Australia and New Zealand, with a focus on the Asia-Pacific region. The broker has established a presence in various markets, although specific regional offices are not extensively detailed.
However, XCOQ does not accept clients from certain countries, particularly those with stringent regulatory frameworks, which may limit its global reach. This includes regions where financial regulations are more robust, making it challenging for the broker to operate effectively.
In conclusion, while XCOQ broker offers a range of trading products and services, potential investors should exercise caution due to its regulatory status and reported withdrawal issues. It is advisable to conduct thorough research and consider alternative brokers with a more robust regulatory framework before engaging with XCOQ.
FX1029456483
Hong Kong
The withdrawal was said to be delayed to December 15th.I still haven’t received the fund yet for 2 months.
Exposure
2018-12-15
造梦者
Hong Kong
In June this year, I deposited 4,000 US dollars in XCOQ and the trading account 630240. I lost a great deal and less than a thousand dollars left. In October, the platform announced to withdraw from the Chinese market, and asked the investor to close orders out and withdraw money. But my balance has been deducted while I have not received the money until now. The customer service personnel said the money would arrive at most on December 15th, and the mail also showed the same date. But the money has not been received, and they don’t reply my email in recent days. They customer service personnel make no answer. Is it ready to run. I have lost so much, and they still do not allow me to withdraw the rest small money
Exposure
2018-12-15
造梦者
Hong Kong
For more than two months, they said seriously that the money would be withdrawn successfully at the latest on December 15th. But as of today, I have not received the money. They do not give reasonable answer. There is no integrity.
Exposure
2018-12-16