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FxCitizen foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website http://fxcitizen.com/register-account-1/, about the company's legal and temporary regulatory information, the company's address 29 Luk Hop Street San Po Kong, Kowloon, Hong Kong..

FxCitizen Forex Broker

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FxCitizen

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FxCitizen Review SummaryFounded2010Registered Country/RegionHong KongRegulationNo regulationMarket InstrumentsForex, Commodities, Indices, Cryptocurrencies, CFDsDemo Account✅LeverageUp to 1:500EUR/USD SpreadFrom 1.0 pips (Standard account)Trading PlatformMetaTrader 5 (MT5), FxCitizen Trade (proprietary app)Minimum Deposit$100Customer SupportPhone (HK): +852 560 72372Phone (Malaysia): +60 142 563 6528Email (Business): marketing@fxcitizen.comEmail (Finance): finance@fxcitizen.comFxCitizen Information FxCitizen started in 2010 and is situated in Hong Kong. No financial authority keeps an eye on it. The broker lets you trade more than 100 different things, such as FX, commodities, indices, and cryptocurrencies. FxCitizen has its own platform as well as MT5, and it offers Islamic (swap-free) and sample accounts.Pros and ConsProsConsOffers 100+ trading instrumentsNo regulationDemo accountsMT4 is not supportedProvides MT5 and proprietary FxCitizen Trade platformLimited information about deposit and withdrawalIs FxCitizen Legit? FxCitizen is not a licensed broker. The Securities and Futures Commission (SFC) in Hong Kong does not have any records of FxCitizen being licensed or permitted, even though the company is registered there. WHOIS indicates that fxcitizen.com was registered on November 29, 2010, is still alive, and is safe from alterations that aren't allowed. FxCitizen does not have any governmental control, which is a big danger for investors.What Can I Trade on FxCitizen? FxCitizen has more than 100 trading tools in a variety of asset classes. Contracts for Difference (CFDs) let traders trade major and minor FX pairs, precious metals like gold and silver, global stock indices like the S&P 500 and NASDAQ 100, and cryptocurrencies like Bitcoin and Ethereum.Tradable Instruments Supported Forex✔CFDs✔Commodities✔Indices✔Cryptos✔Stocks❌Bonds❌Options❌ETFs❌Account Type FxCitizen has three kinds of live trading accounts: Standard, Professional, and Subsidized. With leverage up to 1:500, each account can trade the same kinds of instruments, such as FX, metals, cryptocurrencies, energy, stocks, and indices. All accounts allow trading without swaps (Islamic), and there is also a demo account for practice.Account TypeStandard AccountProfessional AccountSubsidized AccountMinimum Deposit$100$3,000$10,000LeverageUp to 1:500SpreadFrom 1.0 pipsFrom 0.5 pipsFrom 0.0 pipsCommission❌❌Average $10 per lot (one-way)Min Lot Size0.01Max Lot Size20Max Position Size40Hedging Margin0%Margin Call30%Stop Out0%Execution TypeInstant (non-crypto), Market (crypto)Market ExecutionSwap-Free Option✔Leverage FxCitizen offers maximum leverage of up to 1:500 across all account types. This high leverage lets traders open big positions with a modest deposit, which could increase their winnings. But more leverage also makes the risk much larger.FxCitizen Fees FxCitizen's trading fees are lower than most other companies' fees, especially for new accounts. There are no commissions on Standard and Professional accounts, and the spreads start at 1.0 and 0.5 pips, respectively. The Subsidized Account has raw spreads starting at 0.0 pips and a cost of about $10 per lot one way, which is normal for ECN-style accounts. Trading FeesAccount TypeSpread (EUR/USD)CommissionStandardFrom 1.0 pips❌ProfessionalFrom 0.5 pips❌SubsidizedFrom 0.0 pipsAverage $10 per lot (one-way) Swap Rates FxCitizen only lets registered members trade most main instruments without paying interest overnight (swap-free). For others, standard swaps apply (e.g., USD/JPY shows long: +4.165, short: -24.761). Non-trading FeesNon-trading Fees DetailDeposit Fee ❌Withdrawal Fee ❌Inactivity Fee Not mentionedTrading PlatformTrading PlatformSupportedAvailable DevicesSuitable for What Kind of TradersMetaTrader 5 (MT5)✔iOS, Android, Mobile/TabletExperienced tradersFxCitizen Trade (In-house app)✔iOS, Android/MetaTrader 4 (MT4)❌/BeginnersDeposit and Withdrawal FxCitizen does not charge deposit or withdrawal fees. The minimum deposit is $100 for the Standard Account. Independent wallet addresses ensure 99% of withdrawals are completed within 15 minutes.
How to login to FxCitizen?

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Basic Information

Registered Region
Hong Kong
Operating Period
--
Company Name
Universe Citizen Limited
Abbreviation
FxCitizen
Company employee
--
Customer Service Email Address
account@fxcitizen.com
Contact Number
+60389661980
Company Website
Company Address
29 Luk Hop Street San Po Kong, Kowloon, Hong Kong.
How to login to FxCitizen?
fxcitizen Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a fxcitizen Account Registering for a fxcitizen account is a straightforward process that allows you to access the platform's trading features. Follow these detailed steps to successfully complete your fxcitizen registration: Step 1: Access the Registration Page Start by visiting the official fxcitizen website at fxcitizen.com. Look for the "Register" or "Sign Up" button prominently displayed on the homepage. Click on it to navigate to the registration form. Step 2: Filling in Required Information On the registration form, you will need to provide essential personal information. This typically includes your full name, email address, phone number, country of residence, and desired password. Ensure that all information is accurate to avoid issues later in the process. Step 3: Email/Phone Verification After submitting your information, you will receive a verification email or SMS. Click on the link provided in the email or enter the verification code sent to your phone. This step is crucial to confirm your identity and secure your account. Step 4: Identity Verification (if required) Depending on your region and the regulations in place, you may need to complete an identity verification process. This usually involves uploading a government-issued ID (like a passport or driver's license) and proof of address (such as a utility bill or bank statement). Step 5: Registration Confirmation Once you have completed the above steps, you will receive a confirmation message indicating that your fxcitizen account registration was successful. You can now proceed to the account opening process. Common Registration Issues and Solutions Email Not Received: If you do not receive the verification email, check your spam folder or ensure that you entered your email address correctly. You can also request a new verification email from the registration page. Identity Verification Delays: If your identity verification is taking longer than expected, contact fxcitizen's customer support for assistance. Regional Differences in Registration While the registration process is generally uniform, certain regions may have additional requirements due to local regulations. For example, users from countries with strict financial regulations might face more extensive verification processes. Part Two: Account Opening Process fxcitizen Account Opening Detailed Guide Understanding the distinction between registration and account opening is essential. Registration creates your account on the platform, while account opening involves selecting the type of trading account you wish to use. Preparation Work Before Account Opening Before you proceed with opening an account, ensure that you have the following ready: A valid form of identification (for verification purposes) Proof of address documentation Your preferred payment method for funding your account Detailed Account Opening Steps Step 1: Selecting Account Type After registration, log in to your fxcitizen account and navigate to the account opening section. fxcitizen offers various account types, including a cent micro account, standard mini account, and premium accounts. Choose the one that best fits your trading style and financial goals. Step 2: Submitting Required Documents Upload the necessary documents for verification. This typically includes your ID and proof of address. Ensure that all documents are clear and legible to avoid delays. Step 3: Account Review Process Once you submit your documents, fxcitizen will review your application. This process can take anywhere from a few hours to a couple of days, depending on the volume of applications and the thoroughness of your submitted information. Step 4: Account Activation Upon successful verification, your account will be activated. You will receive a notification confirming that you can now access your trading features. Step 5: Initial Setup After activation, log in to your account and complete your initial setup. This may involve setting up two-factor authentication for added security and funding your trading account. Frequently Asked Questions About Account Opening How long does it take to open an account? The account opening process can take anywhere from a few hours to several days, depending on verification speed. What documents are required for account opening? Typically, a government-issued ID and proof of address are required. Next Steps After Opening an Account Once your account is open, explore the trading platform and familiarize yourself with its features. Consider starting with a demo account if available to practice your trading strategies without financial risk. Part Three: Login Guide fxcitizen Login Process Explained Logging into your fxcitizen account is essential for accessing your trading features. Heres how to do it: Step 1: Visit the Login Page Go to the fxcitizen website and click on the “Login” button located on the homepage. Step 2: Enter Your Credentials Input your registered email address and password. Ensure that the Caps Lock is off to avoid input errors. Step 3: Two-Factor Authentication (if enabled) If you have enabled two-factor authentication, enter the code sent to your mobile device or email. Step 4: Click on the Login Button After entering your credentials and any necessary verification codes, click the “Login” button to access your account. Step 5: Access Your Dashboard Once logged in, you will be directed to your trading dashboard, where you can manage your trades and account settings. Mobile App Login Process If you prefer using the mobile app, download the fxcitizen app from your devices app store. The login process is similar: enter your credentials and complete any required verification. Common Login Issues and Solutions Forgotten Password: If you forget your password, click on the “Forgot Password?” link on the login page. Follow the prompts to reset your password via your registered email. Account Lockout: If you enter incorrect credentials multiple times, your account may get temporarily locked. Wait for a few minutes and try again or contact customer support. Technical Issues: Ensure your internet connection is stable. Clear your browsers cache if you encounter persistent login problems. Overview of Features After Login After logging in, you can access various features, including your trading dashboard, account settings, transaction history, and educational resources. Additional Sections Account Security Recommendations To protect your fxcitizen account, consider the following: Use a strong, unique password. Enable two-factor authentication for an extra layer of security. Regularly update your password and review your account activity. Best Practices for Account Management Keep your contact information updated to receive important notifications. Regularly check for platform updates or changes in terms and conditions. Utilize educational resources provided by fxcitizen to enhance your trading knowledge. How to Get Technical Support If you encounter any issues, you can reach out to fxcitizen‘s customer support via email or through their website’s contact form. They also provide support through social media channels. Conclusion By following this comprehensive guide, you should be well-equipped to navigate the fxcitizen registration, account opening, and login processes with confidence. Always ensure that you keep your account secure and utilize the resources available to enhance your trading experience.

FXCitizen Forex Broker - Complete Information Guide

1. Broker Overview

FXCitizen, established in 2010, operates under the trading name of Universe Citizen Limited. The company is headquartered in Port Vila, Vanuatu, and it is a private entity providing a range of trading services. FXCitizen primarily serves retail forex traders and has gained a global clientele, particularly from regions such as Southeast Asia, including Malaysia, Indonesia, and Brunei.

Since its inception, FXCitizen has aimed to deliver quality trading experiences to its users. Over the years, it has achieved significant milestones, including the launch of its proprietary trading platform and expansion of its service offerings. As a white-label broker, FXCitizen leverages the infrastructure of its parent company, which adds a layer of operational efficiency.

The business model of FXCitizen is primarily focused on retail forex trading, providing clients with access to various financial instruments through its trading platform. The broker emphasizes its commitment to client satisfaction and strives to enhance the trading experience through competitive trading conditions and a user-friendly interface.

2. Regulation and Compliance Information

FXCitizen is regulated by the Vanuatu Financial Services Commission (VFSC), holding license number 14784. However, it is important to note that the regulatory oversight provided by the VFSC is not as stringent as that of Tier-1 regulators. The lack of robust regulation raises concerns regarding investor protection and the safety of client funds.

The regulatory framework under which FXCitizen operates allows for certain flexibility, but it does not offer the same level of security that traders may find with more reputable regulatory bodies in jurisdictions such as the UK or Australia.

FXCitizen implements a client fund segregation policy, ensuring that client funds are kept separate from the companys operational funds. This is a critical measure to protect clients in case of financial difficulties faced by the broker. Additionally, FXCitizen adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures to ensure that it conducts business responsibly and ethically.

3. Trading Products and Services

FXCitizen offers a diverse range of trading products, primarily focusing on forex currency pairs, with over 35 pairs available for trading. The broker also provides access to Contracts for Difference (CFDs) on commodities, including gold and oil, as well as indices. However, it does not offer CFDs on stocks or cryptocurrencies, which limits the variety of trading instruments available to clients.

The broker frequently updates its product offerings and may introduce new instruments based on market demand. FXCitizen caters to both retail traders and institutional clients, providing tailored solutions to meet their trading needs. The broker does not currently offer asset management services or white-label solutions.

4. Trading Platforms and Technology

FXCitizen exclusively utilizes the MetaTrader 5 (MT5) platform, which is renowned for its advanced trading features and capabilities. MT5 supports various trading styles, including automated trading through Expert Advisors (EAs), and is available for desktop, mobile, and web trading. The platform is compatible with multiple operating systems, including Windows, Mac, iOS, and Android.

The execution model employed by FXCitizen is primarily Market Making, meaning that the broker acts as the counterparty to its clients' trades. This model can provide tighter spreads and faster execution, but it also introduces a potential conflict of interest, as the broker profits from the difference between the bid and ask prices.

FXCitizen has positioned its servers in strategic locations to enhance execution speed and minimize latency, ensuring a smooth trading experience for its clients. However, the broker does not offer an API for algorithmic trading, which may limit options for advanced traders seeking automated trading solutions.

5. Account Types and Trading Conditions

FXCitizen provides several account types to cater to different trading needs:

  • Cent Micro Account: Requires a minimum deposit of $10, with a maximum leverage of 1:1000 and no commission fees. This account is ideal for beginners.
  • Standard Mini Account: Also requires a minimum deposit of $10, with a maximum leverage of 1:500. This account type is suitable for those looking for a more traditional trading experience.
  • Premium Zero Account: Requires a minimum deposit of $100 and offers lower spreads but incurs commission fees.
  • Premium ECN Account: Requires a minimum deposit of $2,000 and is designed for professional traders seeking direct market access with competitive spreads.

The minimum trade size across accounts varies, with the Cent Micro Account allowing trades from 0.01 lots and the Premium ECN Account starting from 1 lot. FXCitizen also offers swap-free accounts for traders adhering to Islamic finance principles.

6. Fund Management

FXCitizen supports a variety of deposit methods, including bank transfers, credit cards, and e-wallets such as Perfect Money. The minimum deposit requirement is as low as $10 for certain accounts, making it accessible for new traders.

Deposits are generally processed quickly, with many methods offering instant processing times. However, withdrawals may take longer, especially for bank transfers, which can take 1 to 5 business days. FXCitizen does not charge fees for most deposit methods, but a 2% fee is applied to withdrawals made via Perfect Money.

Withdrawal requests are processed daily, but FXCitizen reserves the right to hold withdrawal requests for up to 90 days from the initial deposit date to prevent disputes. This policy may raise concerns among clients regarding the ease of accessing their funds.

7. Customer Support and Educational Resources

FXCitizen provides customer support through various channels, including email, live chat, and social media. Support is available in English and Bahasa, with service hours extending 16 hours a day, 5 days a week. However, the lack of phone support may be a limitation for some clients.

In terms of educational resources, FXCitizen offers basic content such as guides on forex trading and market analysis. However, the availability of advanced educational materials is limited, and there are no dedicated research tools like economic calendars or technical analysis software.

8. Regional Coverage and Restrictions

FXCitizen serves clients from various regions, with a significant presence in Southeast Asia. However, it does not accept clients from certain countries, including the United States, Canada, and several EU nations.

The broker's operations are primarily focused on regions where regulatory oversight is less stringent, which aligns with its status as an offshore broker. This lack of comprehensive regional coverage may deter some potential clients seeking a more secure trading environment.

In conclusion, while FXCitizen offers a range of trading products and competitive conditions, the lack of robust regulation and mixed reviews raise concerns about its reliability as a trading partner. Traders are encouraged to conduct thorough research and consider their options carefully before engaging with the FXCitizen broker.

Latest Reviews

蚂蚁

蚂蚁

Netherlands

I tried to trade on a demo account for the first 3 months and everything turned out perfectly. From then on, I have been trading with this broker for two years and I am quite satisfied with it.

Positive

2023-02-28

Melvin Kwang

Melvin Kwang

Peru

I have been scammed by similar brokers once. They offer all kinds of attractive conditions and make me think that they are simply the best broker in the world! But it turns out that these conditions are just bait to scam traders out of their money! Do not trust any company that does not have a regulatory license. The words "we are safe" have no practical purpose.

37130

2022-12-05

JJ

JJ

Hong Kong

To put it mildly, its trading climate surprised me in a good way. Low initial deposit required, generous leverage, EA supported… more surprisingly, a deposit bonus is also provided. i really want to try this platform. however, my buddy Luke told me that never trade with unregulated broker, they will steal all your money. I decide to follow his advice, and trading with some other well-regulated brokers.

37130

2022-11-29

FxCitizen

News

FXCitizen Forex Broker Review

News FXCitizen Forex Broker Review

FxCitizen is a Forex broker that works on the White Label platform, which makes it slightly different from the concept of conventional brokerage services. A white label company is simply an entity that sells another company’s product or services as an affiliate to make profits, either by using a profit sharing model or by earning a hefty commission. There are numerous white label Forex brokers in the industry, and FxCitizen is one of the largest among them.

FxCitizen Forex Broker has an overall rating of 1.57, Regulatory Index 0.00, License Index 0.00, Business Index 7.49, Software Index 4.00 Risk Control Index 0.00.