FxBitCapital foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://my.fxbitcapital.com/register, about the company's legal and temporary regulatory information, the company's address Suite 305, Griffith Corporate Centre, P.O. Box 1510, Beachmont -Kingstown, St. Vincent and the Grenadines.
FxBitCapital, officially known as FxBitCapital Group Ltd, was established in 2020. The broker is headquartered in Suite 305, Griffith Corporate Centre, P.O. Box 1510, Beachmont, Kingstown, Saint Vincent and the Grenadines. It operates as a private company and primarily serves retail clients across various markets, including forex trading and contracts for difference (CFDs).
Since its inception, FxBitCapital has aimed to provide a diverse range of trading services to both individual and institutional clients. The firm has developed a reputation for offering attractive trading conditions, including high leverage and a variety of account types. However, it has faced scrutiny due to its regulatory status and customer service issues, which have raised concerns among potential investors.
The company operates under the umbrella of FxBitCapital Group Ltd, indicating its status as a private entity. FxBitCapital's business model focuses on retail forex trading and the provision of CFD trading services across multiple asset classes, including forex, shares, indices, commodities, and cryptocurrencies.
FxBitCapital is registered in Saint Vincent and the Grenadines, a jurisdiction known for its loose regulatory framework concerning forex brokers. The primary regulatory body overseeing entities in this region is the Financial Services Authority (FSA) of Saint Vincent and the Grenadines, which does not impose stringent regulations on forex trading. As a result, FxBitCapital operates without the oversight of major regulatory authorities such as the UK's Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), or the Cyprus Securities and Exchange Commission (CySEC).
The broker holds a registration number of 25735 BC 2020, but this registration does not equate to a license for forex trading. While FxBitCapital claims to be regulated by the Mwali International Services Authority (MISA), the credibility of this offshore regulatory body is questionable compared to established regulators.
Furthermore, FxBitCapital does not provide information regarding the segregation of client funds or participation in investor compensation schemes. The absence of clear Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures further exacerbates concerns regarding the safety and security of client funds.
FxBitCapital offers a wide range of trading products, including over 95 forex currency pairs, CFDs on indices, commodities, stocks, and cryptocurrencies. The broker provides access to popular cryptocurrencies such as Bitcoin, Ethereum, and Litecoin, catering to the growing interest in digital assets.
In terms of CFDs, traders can engage in contracts for various asset classes, including:
The product offerings are regularly updated to include new instruments, although specific details about the frequency of these updates are not disclosed. FxBitCapital also aims to provide retail trading services while catering to institutional clients, though the extent of its institutional services remains unclear.
FxBitCapital primarily utilizes the MetaTrader 4 (MT4) trading platform, which is widely recognized in the forex trading community for its robust features and user-friendly interface. The MT4 platform is accessible on various devices, including desktop computers, web browsers, and mobile applications for both iOS and Android.
While the MT4 platform is a significant advantage, the broker does not appear to offer a proprietary trading platform or additional software options such as MetaTrader 5 (MT5). The execution model used by FxBitCapital is not clearly defined in available resources, but it is essential for traders to understand whether the broker operates on an ECN, STP, or market-making basis.
FxBitCapital claims to provide high leverage options, reaching up to 1:1000, which can amplify trading positions significantly. However, this level of leverage carries substantial risk, particularly for inexperienced traders. The broker's server infrastructure and technical capabilities are not extensively detailed, leaving potential clients with limited information regarding the reliability of trade execution and platform stability.
FxBitCapital offers six distinct account types designed to cater to various trading strategies and experience levels. The available account types include:
Leverage varies across account types, with options up to 1:1000. The minimum trade size is typically set at 0.01 lots, allowing for flexibility in position sizing. However, the broker does not provide clear information on overnight fees or specific trading costs associated with each account type.
FxBitCapital supports deposits exclusively through cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and Tether. The minimum deposit requirement is set at $5 for most account types, making it accessible for new traders. However, the lack of alternative funding methods, such as bank transfers or credit cards, raises concerns regarding the safety and traceability of transactions.
The processing time for deposits is generally prompt, but specific details regarding deposit fees are not disclosed. The broker does not provide clear information on withdrawal methods or associated fees, leading to reports of difficulties experienced by clients when attempting to withdraw funds. Many users have expressed frustration over the withdrawal process, citing delays and lack of communication from customer support.
FxBitCapital provides customer support through various channels, including email, live chat, and phone. However, the availability of support is limited, with no 24/7 assistance offered. The broker's customer service operates during business hours, which may not cater to all clients, especially those in different time zones.
The support team can be contacted via email at support@fxbitcapital.com, and they also offer live chat for real-time assistance. However, users report that initial contact requires them to provide personal information, which may deter some from seeking help.
In terms of educational resources, FxBitCapital offers limited materials. There is no comprehensive library of tutorials, webinars, or market analysis tools available, which may hinder the development of novice traders looking to improve their skills and knowledge.
FxBitCapital aims to serve clients in over 180 countries; however, it has specific restrictions in place. The broker does not accept clients from countries such as Sudan, Syria, and North Korea, which may be due to regulatory compliance issues.
The company has no regional offices outside its headquarters in Saint Vincent and the Grenadines, which raises concerns about its ability to provide localized support and services. Given the broker's offshore status, potential clients are strongly advised to conduct thorough research and consider the risks associated with trading through an unregulated entity.
In conclusion, while FxBitCapital offers a range of trading products and services, its lack of robust regulatory oversight, customer service issues, and withdrawal difficulties raise significant concerns. Traders should exercise caution and consider alternative brokers that provide a higher level of investor protection and regulatory compliance.
cfn
Spain
I got into this broker in 08/2022 due to a (look like) pyramidal scam through Bydzyne, they collab with FxBitCapital, and it was charging a "broker operative fee" monthly per 5 months, with no results... After all this, I decided to withdraw my money on March 2nd, 2023 but today I am still waiting to get my money, it is still "on hold". I've been getting messages from Fxbitcapital telling me that in 20 days it will deliver the withdrawal request... And every month or so they send a new email telling it will last longer and longer... Already 2 months receiving marketing emails with no clear explanation and no trustful date. Now Fxbitcapital says they will request a form to process the withdrawal... but no info about any form. I haven't received anything from them, just random mailing giving more time on hold for this withdrawal. How can I recover this?
Exposure
2023-08-15
ELOY GONZALEZ
Colombia
In my opinion I speak for my personal case, it has been a good relationship with fxbitcapital. I have also sent referrals for a year and a half, to date I do not feel cheated
Positive
2023-07-15
Exposure Venezuelan: Mastermind of Financial Fraud of Fxbitcapital in Florida, is in Association with ByDzyne
Members of the multilevel marketing company Bydzyne closely collaborated with Fxbitcapital, a fraudulent scheme that has affected over 3000 people. The protagonists of this scam include several associates of Bydzyne, a company operating in the multilevel marketing sector.
arget
United States
I have not received my money since my withdrawal request is pending.
Exposure
2023-11-06