flatex foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://www.flatex.at/, about the company's legal and temporary regulatory information, the company's address .
Flatex, officially known as Flatexdegiro Bank AG, was founded in 2006 and is headquartered in Frankfurt, Germany. As a publicly traded company, Flatex operates under the umbrella of Fintech Group AG, which is listed on the Stuttgart Stock Exchange. The broker primarily serves clients within the European Economic Area (EEA), focusing on retail investors who seek cost-effective trading solutions.
Since its inception, Flatex has established itself as a significant player in the online brokerage market. The company has achieved several milestones, including the acquisition of the Dutch broker DEGIRO in 2020, which solidified its position as one of the largest online brokers in Europe. Flatex has consistently aimed to provide competitive pricing, innovative trading platforms, and a range of financial products, catering to both novice and experienced traders.
Flatex operates on a unique business model that emphasizes low-cost trading. It primarily focuses on retail forex trading, offering a wide array of financial instruments, including stocks, ETFs, mutual funds, and CFDs. The company's commitment to transparency and customer education further enhances its appeal among investors.
Flatex is regulated by the Federal Financial Supervisory Authority (BaFin) in Germany, which is a tier-1 regulatory body. This regulation ensures that Flatex adheres to strict financial standards and provides a high level of investor protection. The regulatory license number for Flatex is provided by BaFin, confirming its legitimacy in the financial market.
The broker operates under various legal entities depending on the client's location, ensuring compliance with local regulations. Client funds are held in segregated accounts, providing an additional layer of security in the event of insolvency. Flatex participates in the investor compensation scheme, which protects clients' funds up to €100,000 for cash and €20,000 for securities.
To maintain compliance with anti-money laundering (AML) and know your customer (KYC) regulations, Flatex requires clients to undergo a verification process during account opening. This includes submitting identification documents and proof of address, ensuring that the broker operates within legal frameworks.
Flatex offers a diverse range of trading products, catering to various investment strategies. The broker provides access to over 70 currency pairs, including major, minor, and exotic forex options. In addition to forex trading, Flatex allows clients to trade Contracts for Difference (CFDs) on a variety of assets, including indices, commodities, stocks, and cryptocurrencies.
The broker also offers unique products such as structured certificates, warrants, and turbo certificates, allowing investors to explore different investment avenues. Flatex frequently updates its product offerings, ensuring that clients have access to the latest financial instruments.
For retail clients, Flatex provides comprehensive trading services, including educational resources and market analysis tools. Institutional clients can benefit from tailored services, including liquidity solutions and white-label offerings, enhancing the broker's appeal across different market segments.
Flatex supports several trading platforms designed to meet the needs of various traders. While it does not offer the widely popular MetaTrader 4 or MetaTrader 5, Flatex has developed its proprietary platforms, including Flatex Web Filiale and Flatex Trader 2.0.
The Flatex Web Filiale is a web-based platform that allows traders to access their accounts from any device with an internet connection. It features multiple order types, real-time market data, and advanced charting tools. The Flatex Trader 2.0 platform is designed for more experienced traders, offering customizable features and in-depth analysis tools, although it comes with a monthly subscription fee.
Flatex also provides mobile applications for both iOS and Android devices, enabling traders to manage their accounts and execute trades on the go. The platform employs a market-making execution model, ensuring fast and reliable trade execution.
Additionally, Flatex offers API access for automated trading, allowing tech-savvy traders to implement their strategies efficiently. The broker's robust technological infrastructure supports a seamless trading experience, backed by secure servers and advanced encryption methods.
Flatex offers a standard trading account with no minimum deposit requirement, making it accessible for new traders. The broker's fee structure is competitive, with a flat fee of €5.90 per trade for stocks and ETFs, while CFD trading incurs a commission of 0.05% of the transaction volume, with a minimum charge of €5.
For clients seeking enhanced services, Flatex provides premium account types, including VIP accounts that offer additional benefits based on trading volume. The broker also offers a demo account for new traders to practice their skills without financial risk.
Leverage options at Flatex vary depending on the asset class, with forex trading typically offering leverage up to 1:30. The minimum trade size is set at 0.1 lots, allowing for flexibility in trading strategies. Flatex does not charge overnight fees, making it an attractive option for swing traders.
Flatex supports bank transfers as the sole method for deposits and withdrawals, which may limit convenience for some users. There is no minimum deposit requirement, and the broker does not charge fees for deposits or withdrawals. However, clients may experience delays, as processing times for bank transfers can take between three to seven business days.
The broker's withdrawal process is straightforward, allowing clients to transfer funds back to their bank accounts. Clients should be aware that currency conversion fees may apply if they deposit from a non-euro account. Flatex's commitment to transparency ensures that all fees are disclosed upfront, with no hidden charges.
Flatex provides multiple channels for customer support, including email, phone, and live chat options. The support team is available from 8 AM to 10 PM (GMT+1) on weekdays, offering assistance in both German and English. The broker's website features a comprehensive FAQ section, addressing common queries and providing relevant information.
In addition to customer support, Flatex offers a range of educational resources to help traders improve their skills. This includes webinars, e-books, and training videos covering various trading topics. The broker also provides market analysis services, including daily updates and research reports, to keep clients informed.
Flatex primarily serves clients within the European Economic Area (EEA), with a focus on Germany, Austria, and the Netherlands. However, clients from countries outside the EEA, including the United States, are not accepted. The broker's services are tailored to meet the needs of European traders, offering a localized approach to trading.
While Flatex has expanded its reach through the acquisition of DEGIRO, it remains limited in terms of geographical coverage compared to some competitors. The broker's commitment to regulatory compliance ensures that it operates within the legal frameworks of the regions it serves, providing a secure trading environment for its clients.
In summary, Flatex is a reputable broker with a strong regulatory framework, a diverse range of trading products, and a commitment to customer education. While its limited payment options and regional restrictions may pose challenges for some traders, the broker's competitive fees and user-friendly platforms make it an attractive choice for investors looking to trade in the European markets.