FIRMA foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://firmafx.co.uk/, about the company's legal and temporary regulatory information, the company's address 10205 101 Street NW, Suite 400 Edmonton, AB, Canada T5J 4H5.
Firma Foreign Exchange Corporation (UK) Limited, commonly referred to as Firma broker, was established in 2010. The company is headquartered in Edmonton, Alberta, Canada, with its main office located at 10205 101 Street NW, Suite 400, Edmonton, AB, Canada T5J 4H5. Firma operates as a private company, providing a range of foreign exchange and payment solutions.
Over the years, Firma has developed its services to cater to both individual clients and businesses with global payment needs. The company primarily serves markets in the United Kingdom and Canada, focusing on clients looking for multi-currency accounts, international business payments, and currency risk management solutions. Firma's business model includes retail foreign exchange services and institutional offerings.
Firma has achieved several milestones since its inception, including the establishment of a solid reputation in the foreign exchange market. However, it is noteworthy that the company has faced regulatory challenges, particularly regarding its licenses, which have been revoked in certain jurisdictions. This aspect has raised concerns among potential clients about the legitimacy and safety of trading with Firma.
Firma was previously regulated by the Financial Conduct Authority (FCA) in the United Kingdom, holding license number 541034. However, this license was revoked as of May 3, 2018, which means that Firma currently does not possess a valid regulatory license to operate in the UK. The revocation has cast a shadow over the broker's compliance status, leading to warnings from various financial oversight bodies.
The lack of a valid regulatory framework raises potential risks for clients, as they do not have the protection typically afforded by regulatory authorities. Additionally, Firma's customer funds are not guaranteed by any investor compensation scheme, which further complicates its standing in the market.
Firma claims to implement Know Your Customer (KYC) and Anti-Money Laundering (AML) measures, although specific details about these procedures are not extensively documented in publicly available sources. Clients are advised to approach with caution given the broker's current regulatory status and the associated risks.
Firma offers a variety of trading products, primarily focusing on foreign exchange (FX). The broker provides access to numerous currency pairs, although the exact number of pairs available is not explicitly stated. In addition to FX, Firma also offers Contract for Difference (CFD) products across several asset classes, including indices, commodities, stocks, and cryptocurrencies.
While specific unique trading products or features have not been highlighted, Firma provides tools for managing currency risk and facilitating international business payments. The company also supports e-commerce activities through marketplace payments and integration with platforms like Xero, which is beneficial for businesses engaged in cross-border transactions.
Updates to trading products and the introduction of new offerings appear to be conducted periodically, although detailed information on the frequency of these updates is not readily available. Firma's retail trading services are complemented by institutional solutions, catering to larger clients with more complex needs.
Firma provides access to its proprietary trading platform, known as the OFX platform, which is accessible via both web and mobile applications. The platform is designed to accommodate users seeking a seamless trading experience for currency exchange and international payments.
The broker does not explicitly mention support for MetaTrader 4/5, which is a popular choice among traders for its advanced features and user-friendly interface. However, the OFX platform is designed for both desktop and mobile users, allowing for trading on-the-go.
Clients can expect an execution model that may include Market Making or ECN (Electronic Communication Network) features, although specific details regarding execution modes are not clearly outlined. The technical infrastructure supporting the platform is not extensively detailed, which raises questions about the robustness and reliability of the trading environment.
API access and automation trading support are also not explicitly mentioned, suggesting that Firma may have limitations in this area compared to some other brokers that offer advanced algorithmic trading capabilities.
Firma offers a range of account types to meet the diverse needs of its clients. The standard account conditions include a minimum deposit requirement, which is not explicitly stated in the available sources. However, potential clients should expect varying spreads and commissions based on the type of account they choose.
Advanced account types, such as VIP or professional accounts, may be available, although specific details regarding their conditions are not provided. Firma also offers Islamic accounts, which comply with Sharia law, and potentially corporate accounts for business clients.
The availability of a demo account is not confirmed, which may limit opportunities for new traders to practice before committing real funds. Leverage ratios are also not specified, but they typically vary by asset class and regulatory environment. The minimum trade size and swap (overnight fees) policies are not documented, which could affect trading strategies for clients.
Firma supports several deposit methods, including bank transfers, credit cards, and potentially e-wallets, though specific details about the methods available are not provided. The minimum deposit requirements vary by account type, and clients should verify these details directly with the broker.
The processing time for deposits is not clearly outlined, which may lead to delays in funding accounts. Additionally, information regarding any associated deposit fees is not available, making it important for clients to inquire about potential costs.
Withdrawal methods and restrictions are not explicitly stated, which could pose challenges for clients looking to access their funds. The processing time for withdrawals and any applicable fees are also not mentioned, further emphasizing the need for potential clients to seek clarity from the broker.
Firma provides various customer support channels, including phone, email, and online chat services. The specific service hours and time zone coverage are not detailed, which may affect clients' ability to receive timely assistance.
The broker reportedly offers support in English, although additional languages supported are not mentioned. This could limit accessibility for non-English speaking clients.
Educational resources, such as webinars, tutorials, and e-books, are not explicitly detailed in the available information. However, market analysis services, including daily updates, news, and research reports, are essential for clients to stay informed about market conditions.
Trading tools, such as calculators and economic calendars, are not specifically mentioned, suggesting that clients may need to rely on external resources for comprehensive trading support.
Firma primarily serves clients in the United Kingdom and Canada, with a focus on businesses and individual clients requiring foreign exchange and payment solutions. The specific distribution of regional offices is not detailed, which may limit clarity on local support availability.
Certain countries or regions may be restricted from accessing Firma's services, although specific details about these restrictions are not provided. Potential clients should confirm their eligibility directly with the broker to avoid any compliance issues.
In summary, while Firma offers a range of foreign exchange and payment solutions, potential clients should carefully consider the broker's regulatory status, trading conditions, and support services before proceeding. The lack of a valid regulatory license raises significant concerns about the safety and legitimacy of trading with Firma broker.
Tay1
Turkey
believe this company at your own risk, I had a terrible experience with them, unable to withdraw my profits and initial deposit till my name here intervened.
Exposure
2022-09-12
lz
South Africa
They got one of the best customer services, unlike other brokers. FIRMA customer service answers any questions promptly and professionally. The platform looks very easy to navigate even for novice traders, you can easily find your way around.
Positive
2023-02-27