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CITY FOREX foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://www.cityforex.co.uk/register-private-client.php, about the company's legal and temporary regulatory information, the company's address .

CITY FOREX Forex Broker

Basic Information

Registered Region
United Kingdom
Operating Period
--
Company Name
CITY FOREX LIMITED
Abbreviation
CITY FOREX
Company employee
--
Customer Service Email Address
travelmoney@fairfx.com
Contact Number
+44 (0) 207 621 0090
Keywords
5-10 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Company profile

Aspect Information Company Name CITY FOREX Registered Country/Area UK Founded Year 2005 Regulation Unregulated Products International payments, expense management, broker platforms and developer portal Account Types Business, Personal Trading Platforms None Customer Support +44 (0) 207 621 0090travelmoney@fairfx.com Deposit & Withdrawal Bank Transfer, Credit/Debit Cards Educational Resources Blog, Business expenses, Currency news, Economic calendar, Expense cards, Financial glossary, Global business Overview of CITY FOREX CITY FOREX, founded in the UK in 2005, offers a wide range of financial services including international payments, expense management, and broker platforms. Operating without regulation, it provides access to trading assets such as currencies and commodities. The trading platform offers multi-currency accounts and simplified business expenses. However, the lack of transparency in fee structure and limited payment options are notable drawbacks. Regulatory Status CITY FOREX operates without regulation. This lack of oversight poses risks to customers. Without regulation, there's no guarantee of fair practices or protection of funds. Customers might face issues like fraud, manipulation, or inadequate customer support. Pros and Cons Pros Cons Wide range of financial services Limited payment options Multi-currency accounts Lack of transparency in fee structure Simplified business expenses Unregulated Publicly listed company Commitment to environmental impact Pros: Wide Range of Financial Services: CITY FOREX offers an extensive array of financial services such as international payments, expense management, and broker platforms. Multi-currency Accounts: Users have the flexibility to hold and manage multiple currencies within their accounts. This feature enables businesses and individuals to conduct transactions in different currencies without the need for multiple accounts, reducing the complexity and cost associated with currency conversion. Simplified Business Expenses: CITY FOREX simplifies business expense management by offering tools and solutions tailored to businesses' needs. This includes prepaid expense cards and streamlined expense tracking functionalities, allowing businesses to efficiently manage their expenses and maintain better control over their finances. Publicly Listed Company: Equals Group Plc, the parent company of CITY FOREX, is publicly listed on the AIM market of the London Stock Exchange. Commitment to Environmental Impact: CITY FOREX demonstrates a commitment to environmental sustainability by offsetting its carbon emissions through support for renewable energy projects. This initiative aligns with broader efforts to mitigate climate change and promote corporate social responsibility. Cons: Limited Payment Options: While CITY FOREX only supports bank transfers and card payments, it does not offer popular online payment platforms such as PayPal, Skrill, or Neteller. Lack of Transparency in Fee Structure: CITY FOREX does not provide clear information on fees such as transaction charges, currency conversion fees, or account maintenance fees. Without transparent fee disclosure, users will find it difficult to assess the total cost of using CITY FOREX's services and compare them with other providers. Unregulated: CITY FOREX operates without regulation from any financial authority, exposing users to potential risks associated with unregulated financial services. Products CITY FOREX mainly provides solutions for transferring funds globally, including: International Payments: CITY FOREX offers a comprehensive solution for transferring funds globally, supporting transactions in over 140 currencies. This service facilitates easy international payments for businesses and individuals alike. Expense Management: The platform provides tools for efficient expense management, particularly through prepaid expense cards. This feature is designed to streamline expense tracking and control, offering convenience and flexibility for users managing their financial obligations. Faster Payments: With a focus on domestic transactions, CITY FOREX's faster payments service ensures swift and reliable fund transfers within the same country. This feature is valuable for businesses and individuals seeking timely settlement of financial transactions. Broker Platform: CITY FOREX offers a white-label payment platform tailored for brokers. This solution enables brokers to provide their clients with a customized payment experience, enhancing their service offerings and operational efficiency. Shared Cards: Additionally, CITY FOREX offers shared card solutions, which can be utilized for various purposes, such as corporate expense management or family budgeting. These shared cards provide a convenient way to manage and control spending across multiple users. Account Types These are two account types offered by CITY FOREX. Business Account: Designed for entities and professionals managing payments on behalf of their organizations, including charities, freelancers, and sole traders. This account type facilitates efficient management of business-related transactions, offering tailored solutions to meet the specific needs of businesses and professional entities. Personal Account: Tailored for individuals making payments for personal purposes. Whether it's managing personal expenses or conducting individual transactions, this account type provides a convenient and user-friendly platform for managing personal finances and transactions. How to Open an Account? Visit CITY FOREX's official website and click the “Get started” button. Choose the type of account you wish to open: “Business” or “Personal”. Fill out the online application form with accurate personal or business information, including name, address, contact details, and relevant financial information. Upload any required documents, such as identification (passport, driver's license) or business registration documents, to verify your identity or business entity. Review the terms and conditions of the account agreement carefully and confirm your agreement. Once the application is submitted, await confirmation from CITY FOREX regarding the approval of your account. Upon approval, you will receive further instructions on how to access and manage your account. Deposit & Withdrawal CITY FOREX primarily accepts bank transfers for payments, as indicated on its platform. While the website prominently displays the Mastercard logo, suggesting potential card payment options, other popular online payment platforms like PayPal, Skrill, or Neteller are not visibly featured. Customer Support CITY FOREX offers dedicated customer support across its various services. For Expense Management, customers can reach out via email or phone during business hours. The customer support team is available from Monday to Thursday, 09:00 - 17:00, and on Fridays from 09:00 - 16:00. You can contact the information line at +44 (0)20 7778 9302. Similarly, for International Payments, the Payments Team can be contacted at +44 (0)20 7778 7500. Finally, for inquiries related to Broker Platforms, customers can utilize email or phone to contact CITY FOREX. The information line is available during business hours at +44 (0)20 3196 2187. Educational Resources CITY FOREX provides a wide range of educational resources enhancing users' understanding of financial markets and transactions. Their resources cover various topics, including business expenses, currency news, and global economic events through an economic calendar. Additionally, they offer insights into expense management with expense cards and a financial glossary to clarify complex terms. Conclusion In summary, CITY FOREX, founded in the UK in 2005, presents a wide array of financial services, including international payments and expense management solutions. While its extensive product offerings serve various financial needs, the absence of regulation raises risks regarding user protection and transparency. The platform's multi-currency accounts and simplified business expense features offer flexibility, yet the lack of clarity in fee structures and limited payment options remain notable drawbacks. FAQs Question: What services does CITY FOREX offer? Answer: CITY FOREX provides international payments, expense management solutions, and broker platforms for businesses and individuals. Question: Is CITY FOREX regulated? Answer: No, CITY FOREX operates without regulation from any financial authority. Question: What are the account types available at CITY FOREX? Answer: CITY FOREX offers both business and personal account options. Question: What payment methods are supported by CITY FOREX? Answer: Customers can make payments through bank transfers or credit/debit cards. Question: How can customers contact CITY FOREX for support? Answer: Customers can reach CITY FOREX for assistance via email or phone during business hours.

Rating Index

Pros

Well-regulated by reputable financial authorities, ensuring a secure trading environment.
Offers a diverse range of trading platforms, including a proprietary platform and MetaTrader 4.
Provides extensive educational resources and customer support for traders of all experience levels.

Cons

Lacks proper regulation, which may raise concerns for potential clients.
Higher minimum deposit requirements for certain account types, which may not be accessible for all traders.
Limited availability of Islamic account features, which could exclude some traders seeking Sharia-compliant options.
How to login to CITY FOREX?
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City Forex Broker - Complete Information Guide

1. Broker Overview

City Index, established in 1983, is a prominent online trading platform that has gained a reputation as one of the leading forex and CFD brokers globally. The company is headquartered in London, United Kingdom, with additional offices in Australia, Singapore, and the United Arab Emirates. City Index operates as a publicly traded entity, currently owned by Stonex Group, which is listed on the NASDAQ.

Over the years, City Index has developed a robust client base, serving both retail and institutional traders. The broker has successfully expanded its services to over 12,000 financial markets, including forex, indices, shares, commodities, and cryptocurrencies, catering to a diverse clientele worldwide.

City Index has reached several significant milestones since its inception, including the introduction of CFD trading in 2001, which broadened its product offerings. The acquisition by Gain Capital in 2014 further enhanced its global reach and technological capabilities. The company has consistently focused on providing a high-quality trading environment, leveraging advanced technology to support its clients.

As a city forex broker, City Index primarily operates in the retail forex and CFD markets, offering a variety of trading instruments and services designed to meet the needs of both novice and experienced traders.

2. Regulation and Compliance Information

City Index is regulated by several top-tier financial authorities, ensuring a high level of security and compliance for its clients. The main regulatory bodies overseeing City Index include:

  • Financial Conduct Authority (FCA), United Kingdom (License No. 113942)
  • Australian Securities and Investments Commission (ASIC), Australia (License No. 141 774 727)
  • Monetary Authority of Singapore (MAS), Singapore (License No. 1001)

These regulatory licenses are valid and provide a framework for the broker's operations, ensuring that it adheres to strict standards of conduct. City Index maintains different legal entities in various regions, including Stonex Financial Ltd. in the UK and Stonex Financial Pty Ltd. in Australia.

Client funds at City Index are kept in segregated accounts, separate from the company's operational funds, providing an additional layer of security. The broker participates in investor compensation schemes, such as the Financial Services Compensation Scheme (FSCS) in the UK, which protects eligible clients up to £85,000 in the event of insolvency.

City Index also adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures, ensuring the integrity of its operations and the safety of client funds.

3. Trading Products and Services

As a versatile city forex broker, City Index offers a wide range of trading products and services. The broker provides access to over 84 currency pairs, including major, minor, and exotic currencies, allowing traders to engage in various forex trading strategies.

In addition to forex, City Index offers Contract for Difference (CFD) products across multiple asset classes:

  • Indices: Trade major global indices such as the FTSE 100, S&P 500, and DAX 30.
  • Commodities: Access to popular commodities like gold, silver, and oil.
  • Shares: Trade CFDs on over 4,500 shares, including stocks from the US and UK markets.
  • Cryptocurrencies: Limited access to cryptocurrency trading through CFDs, depending on regional regulations.

The broker frequently updates its product offerings, ensuring that traders have access to the latest market opportunities. City Index also provides retail trading services, catering to individual traders, while its institutional services include tailored solutions for larger clients. The broker does not currently offer white-label solutions or asset management services.

4. Trading Platforms and Technology

City Index supports multiple trading platforms to cater to different trader preferences. The broker offers MetaTrader 4 (MT4), a popular platform known for its robust features and flexibility. Additionally, City Index has developed its proprietary trading platform called Web Trader, which is user-friendly and provides advanced charting capabilities.

The Web Trader platform features:

  • Customizable charts with over 65 technical indicators
  • Market news and analysis from trusted sources
  • Performance analytics to help traders assess their trading strategies

For mobile trading, City Index offers dedicated applications for both iOS and Android devices, allowing traders to manage their accounts and execute trades on the go. The broker's trading technology is supported by a reliable infrastructure, ensuring fast order execution and minimal slippage.

City Index also provides API access for automated trading, allowing traders to implement their strategies using algorithmic trading systems.

5. Account Types and Trading Conditions

City Index offers several account types to accommodate various trading styles and preferences. The primary account types include:

  • Standard Account: Requires a minimum deposit of $100. This account features competitive spreads and no commissions on forex and CFD trades, except for stock CFDs, which incur a commission starting from £10 or $10.

  • MT4 Account: Also requires a minimum deposit of $100. This account allows traders to use the MT4 platform, providing access to expert advisors (EAs) and custom indicators.

  • Premium Account: By invitation only, this account type offers additional benefits such as a dedicated relationship manager and priority service.

  • Professional Account: Designed for experienced traders, this account provides higher leverage options and is subject to different regulatory protections.

City Index allows trading with a minimum lot size of 0.01, and the maximum leverage offered is 1:30 for retail clients, in line with regulatory standards. The broker also imposes overnight financing fees for positions held beyond the trading day.

6. Fund Management

City Index provides various deposit and withdrawal options to facilitate easy fund management for its clients. The supported deposit methods include:

  • Bank Transfers
  • Credit/Debit Cards (Visa, Mastercard)
  • Electronic Wallets (such as PayPal)

The minimum deposit requirement is $100 for standard accounts. Deposits are typically processed within a few business days, and there are no deposit fees charged by City Index. However, clients should be aware that their payment providers may impose fees.

Withdrawals can be made using the same methods as deposits, and the minimum withdrawal amount is $50. City Index does not charge withdrawal fees, but processing times may vary, typically taking between 1 to 5 business days depending on the method used.

7. Customer Support and Educational Resources

City Index offers comprehensive customer support through various channels, including:

  • Email Support
  • Live Chat
  • Telephone Support

Customer service is available 24/5, covering the hours when international financial markets are active. The support team is proficient in multiple languages, including English, German, Spanish, Polish, Arabic, and Chinese.

In addition to customer support, City Index provides a wealth of educational resources aimed at enhancing traders' knowledge and skills. These resources include:

  • Webinars on various trading topics
  • Video Tutorials for beginners and advanced traders
  • Market Analysis reports and insights

Traders can also access a demo account to practice their trading strategies in a risk-free environment.

8. Regional Coverage and Restrictions

City Index serves a global clientele, with a strong presence in key markets such as the United Kingdom, Australia, Singapore, and the United Arab Emirates. The broker has localized offices in these regions to better serve its clients.

However, there are certain countries from which City Index does not accept clients, including:

  • United States
  • South Africa
  • Brazil
  • Belgium
  • Hong Kong
  • Japan

These restrictions are primarily due to regulatory compliance and licensing issues in these jurisdictions.

In summary, City Index stands out as a reliable city forex broker with a long history, comprehensive regulatory oversight, and a diverse range of trading products and services tailored to meet the needs of various traders. With advanced trading platforms, robust customer support, and educational resources, City Index continues to be a trusted choice for forex and CFD trading.

CITY FOREX Forex Broker has an overall rating of 1.51, Regulatory Index 0.00, License Index 0.00, Business Index 7.03, Software Index 4.00 Risk Control Index 0.00.
CITY FOREX