Wema Bank offers a user-friendly digital banking experience through its Alat app, which provides features like instant loans and investment options.

The bank provides a variety of loan products, including personal loans and asset purchase schemes, making it accessible for different financial needs.

Wema Bank has a good reputation for customer service, with many users reporting positive experiences and responsiveness from staff.

Some users have reported slow transaction processing times, which can lead to frustration when accessing funds or making transfers.

There are complaints regarding unexpected charges and fees, which can diminish customer satisfaction and trust.

Limited physical branch presence may make it inconvenient for customers who prefer in-person banking services.