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UP Forex Broker provides real users with * positive reviews, * neutral reviews and 3 exposure review!

UP Broker Review

1.51

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Business

Influence E

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UP Review 3

Latest All(3) Exposure(3)
Exposure
The withdrawal hasn't arrived for over a week

Here is their feedback Dear customer Hi We should mobilize capital from the company in UK to handle this problem because the channel of the third-party payment is closed. We promise the problem can be solved before New Year's Day. The above please learn about! My questions: 1. I hope to know the truthfulness of the content of the email. 2. The broker may abscond at the end of the year and I'm worried about that/. 3. The customer service number which is showed on their web doesn't exist. The QQ customer service is offline all the time. And the customer service of the wen is off duty. 4. It's so convinient for me that I can't get the withdrawals. I hope you can help me solve this problem!

FX4125769408
2020-12-04
Exposure
The withdrawal can't arrive

My application for withdrawal has been approved but I can't receive the withdrawal. You can't contact them by web, QQ or email

FX4125769408
2020-12-03
Exposure
The withdrawal hasn’t arrived for ten days

The customer service said the company which processed the payment for them was dealing with the issues. But their company didn’t reply to me.

IC1805
2020-11-26

  

Up 2025 Review: Everything You Need to Know

  In this comprehensive review of Up, we analyze user experiences, expert opinions, and key features of this forex broker to provide a well-rounded perspective. Overall, Up has garnered mixed reviews, with users highlighting both innovative features and significant concerns regarding customer service and regulatory compliance.

  Note: Its important to be aware that Up operates under different entities across regions, which may impact user experiences and regulatory standards. The following analysis employs a balanced approach to ensure fairness and accuracy.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 6
Tools and Resources 5
Customer Service and Support 4
Trading Setup (Experience) 6
Trustworthiness 5
User Experience 4
Additional Features 5

  How We Rate Brokers: Our ratings are based on a combination of user feedback, expert analysis, and factual data regarding services offered.

  

Broker Overview

  Founded in 2017, Up is a forex broker that operates primarily through the MT4 trading platform, offering a variety of assets including forex pairs, commodities, and indices. The broker is registered under various jurisdictions, including Vanuatu, which raises questions about its regulatory oversight. Users have reported experiences that range from positive innovations in trading tools to troubling issues with customer support and withdrawal processes.

  

Detailed Analysis

  

Regulatory Regions

  Up operates in multiple regions, with varying regulatory standards. While it is registered in Vanuatu, the lack of stringent regulation has been a point of concern for many users. Reports indicate that the broker's regulatory compliance is not uniform across its operational areas, leading to differing experiences for traders in various countries.

  

Deposit/Withdrawal Currencies

  Up allows deposits and withdrawals in several fiat currencies, including USD and EUR, but does not support cryptocurrency transactions as of now. This limitation could deter users looking for a more diverse trading experience.

  

Minimum Deposit

  The minimum deposit required to open an account with Up is reported to be around $50, which is relatively low compared to many competitors. This accessibility is appealing to new traders looking to enter the forex market without a significant financial commitment.

  

Bonuses/Promotions

  Up has been noted for its promotional offers, although specifics on current bonuses are sparse. Users have expressed a desire for more clarity regarding promotional terms and conditions, which can be a common pitfall in the industry.

  

Tradeable Asset Classes

  Traders can access a range of asset classes, including forex pairs, commodities, and indices. However, the variety of instruments available may not be as extensive as some other brokers, which could limit trading strategies for more experienced traders.

  

Costs (Spreads, Fees, Commissions)

  The broker's fee structure appears to be competitive, with spreads reported to be average compared to industry standards. However, some users have raised concerns about hidden fees and unclear costs associated with withdrawals, which could impact overall trading profitability.

  

Leverage

  Up offers leverage of up to 1:400, which can be attractive for traders looking to maximize their potential returns. However, such high leverage also comes with increased risk, which should be carefully considered by traders.

  

Allowed Trading Platforms

  The primary trading platform available is MT4, which is widely recognized for its functionality and user-friendly interface. However, some users have expressed a desire for additional platforms or tools to enhance their trading experience.

  

Restricted Regions

  Up does not operate in several countries, particularly those with stringent regulatory frameworks. This limitation may prevent potential users from accessing the platform, thereby reducing its overall market reach.

  

Available Customer Support Languages

  Customer support is primarily offered in English, which may pose challenges for non-English speaking users. Additionally, feedback indicates that customer service response times can be slow, leading to frustration among users needing immediate assistance.

  

Ratings Recap

Category Rating (out of 10)
Account Conditions 6
Tools and Resources 5
Customer Service and Support 4
Trading Setup (Experience) 6
Trustworthiness 5
User Experience 4
Additional Features 5

  

Detailed Breakdown

  •   Account Conditions (6/10): The low minimum deposit is appealing, but the lack of clarity regarding fees and promotions detracts from the overall user experience.

  •   Tools and Resources (5/10): While MT4 is a solid platform, the limited range of trading tools and resources may not meet the needs of advanced traders.

  •   Customer Service and Support (4/10): Users have reported slow response times and inadequate support, which can be detrimental, especially during critical trading periods.

  •   Trading Setup (Experience) (6/10): The trading experience is generally smooth, but issues with withdrawals and account access have been reported, raising concerns about reliability.

  •   Trustworthiness (5/10): The varying regulatory standards and user experiences contribute to a mixed perception of trustworthiness.

  •   User Experience (4/10): Overall user experiences have been negatively impacted by customer service issues and unclear fee structures.

  •   Additional Features (5/10): Although Up offers some innovative features, the lack of diverse asset classes and trading platforms limits its appeal.

  •   In conclusion, while Up has the potential to be a valuable brokerage for forex trading, significant improvements in customer service, transparency, and regulatory compliance are necessary to enhance its reputation and overall user satisfaction. For those considering Up, it is crucial to weigh the pros and cons carefully and to stay informed about the evolving landscape of forex trading.