Phillip Securities Group Forex Broker provides real users with * positive reviews, 1 neutral reviews and * exposure review!
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I'm trading with Phillip Securities Group and so far I'm satisfied with their platform and execution speed. Their spreads are also competitive, which is a plus. However, I've noticed that some of their advertised bonuses have a lot of conditions attached to them, which can be frustrating. Overall, I recommend ABC as a solid forex broker.
Summary: Phillip Securities Group has received mixed reviews in 2025, with strengths in regulatory compliance and a diverse range of trading options, but also criticisms regarding customer service and high minimum deposit requirements. The broker is well-regarded for its trading platforms and investment options but faces challenges in user experience and support responsiveness.
Note: It's important to highlight that Phillip Securities operates through different entities across regions, which may affect user experience and regulatory oversight. This review aims to provide a fair and accurate assessment based on various sources.
| Category | Score (out of 10) |
|---|---|
| Account Conditions | 6.5 |
| Tools and Resources | 7.0 |
| Customer Service & Support | 5.5 |
| Trading Setup (Experience) | 6.0 |
| Trustworthiness | 7.5 |
| User Experience | 6.0 |
We evaluate brokers based on user feedback, expert opinions, and factual data.
Founded in 2003, Phillip Securities Group is a Hong Kong-based broker regulated by the Securities and Futures Commission (SFC) of Hong Kong. The broker is part of the Phillip Capital Group, which has a significant presence in Southeast Asia and beyond. It offers a range of trading platforms, including its proprietary POEMS platform, and provides access to a variety of asset classes such as forex, stocks, options, and futures. The broker has established a reputation for providing comprehensive trading services, though it has faced scrutiny regarding user experience.
Regulated Regions: Phillip Securities is primarily regulated in Hong Kong by the SFC, which provides a level of safety and trust for traders. However, the lack of tier-1 regulation may raise concerns for some investors.
Deposit/Withdrawal Currencies: The broker accepts deposits and withdrawals in multiple currencies, including HKD and USD, but does not currently support cryptocurrency transactions.
Minimum Deposit: The minimum deposit to start trading varies by account type, with standard accounts requiring a minimum of HKD 10,000. This high minimum deposit may deter beginner traders.
Bonuses/Promotions: Phillip Securities offers various promotions, including referral bonuses and trading incentives, although the conditions attached to these bonuses can be complex and frustrating for users.
Tradable Asset Classes: The broker provides access to a wide range of tradable assets, including forex pairs, stocks, ETFs, options, futures, and bonds. This diversity allows traders to build a varied portfolio.
Costs (Spreads, Fees, Commissions): Phillip Securities generally has competitive spreads, starting from 0.3 pips for major forex pairs. Trading fees are moderate, but users have reported above-average forex trading costs compared to competitors.
Leverage: The broker offers leverage up to 1:400 for certain account types, which can amplify both potential profits and risks.
Allowed Trading Platforms: Phillip Securities primarily uses its proprietary POEMS platform, which is available on desktop and mobile. However, it does not support widely-used platforms like MetaTrader 4 or 5, which may be a drawback for some traders.
Restricted Regions: While Phillip Securities has a global reach, certain restrictions may apply based on local regulations, and its essential for potential users to check their eligibility.
Available Customer Service Languages: The broker provides customer support in multiple languages, including English and Chinese. However, users have reported long waiting times for responses, particularly when using email support.
| Category | Score (out of 10) |
|---|---|
| Account Conditions | 6.5 |
| Tools and Resources | 7.0 |
| Customer Service & Support | 5.5 |
| Trading Setup (Experience) | 6.0 |
| Trustworthiness | 7.5 |
| User Experience | 6.0 |
Account Conditions: The high minimum deposit requirement can be a barrier for new traders, but the variety of account types available allows for flexibility.
Tools and Resources: The proprietary POEMS platform is equipped with various trading tools and resources, although the lack of familiar platforms like MT4/MT5 may limit user satisfaction.
Customer Service & Support: Feedback indicates that while support is available in multiple languages, the lack of live chat and slow email response times can hinder user experience.
Trading Setup (Experience): Users generally find the trading experience acceptable, but some report issues with the platform's responsiveness and execution speed during high volatility.
Trustworthiness: Phillip Securities is regulated by the SFC, which adds a layer of trust. However, the varying regulatory standards across its different entities can lead to mixed reviews.
User Experience: Overall, while Phillip Securities Group offers a comprehensive trading experience, improvements in customer support and platform functionality could enhance user satisfaction.
In conclusion, the Phillip Securities Group review indicates a broker that balances regulatory compliance and a broad array of trading options with challenges in customer service and user experience. Prospective traders should weigh these factors carefully when considering this broker for their trading needs.
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