To begin your journey with Axen Capital, you first need to complete the registration process. This process is crucial as it sets up your account for trading. Below are the detailed steps for registering an account with Axen Capital.
Issue: Not receiving the verification email.
Solution: Check your spam folder or ensure that the email address you provided is correct.
Issue: Difficulty with identity verification.
Solution: Ensure that the documents are clear and legible. If issues persist, contact Axen Capital's support for assistance.
After successfully registering, you may think your account is ready for trading. However, the account opening process is separate and involves additional steps to ensure your account is fully operational.
Q: How long does the account opening process take?
A: Typically, it can take from a few hours to a few days, depending on document verification.
Q: What if my account is not activated?
A: Contact customer support for assistance and to check the status of your application.
Logging into your Axen Capital account is straightforward. Follow these steps to access your account.
Forgotten Password:
Use the "Forgot Password" link to reset your password by following the instructions sent to your email.
Account Lockout:
If your account is locked, contact Axen Capital support for assistance in unlocking your account.
Technical Issues:
Ensure your internet connection is stable. If issues persist, try clearing your browser cache or reinstalling the app.
Special Instructions for First-Time Login:
Upon first login, you may be prompted to change your password for security reasons.
Once logged in, you will have access to your personal dashboard, where you can manage your trading accounts, view market data, and execute trades.
By following this comprehensive guide, you should be well-equipped to navigate the registration, account opening, and login processes for Axen Capital. Remember to stay informed about any changes in procedures or requirements that may arise.