Pingpong Intelligence Limited, founded in 2015, is a well-established forex brokerage company headquartered in Hong Kong. The firm operates from its main office located at Room 07, 12th Floor, Emperor Group Centre, 288 Hennessy Road, Wanchai, Hong Kong. As a private company, Pingpong Intelligence has gained a strong reputation in the financial industry, primarily serving clients in the forex and CFD markets globally.
Since its inception, Pingpong Intelligence has aimed to provide a comprehensive trading experience, focusing on retail forex trading and offering various financial instruments to its clients. Over the years, the company has achieved significant milestones, including regulatory approval from the Securities and Futures Commission (SFC) of Hong Kong, which adds a layer of credibility to its operations. The broker has successfully built a loyal customer base, comprising both individual traders and institutional clients, by offering competitive trading conditions and a user-friendly platform.
The business model of Pingpong Intelligence revolves around retail forex trading, providing clients with access to a wide range of financial products, including foreign exchange forward contracts and options. With a professional team of specialists, the broker is committed to delivering exceptional service and support to its clients, helping them navigate the complexities of the forex market effectively.
Pingpong Intelligence operates under the regulatory oversight of the Securities and Futures Commission (SFC) in Hong Kong. The broker holds a license under the regulatory number BOW 876, which allows it to provide leveraged forex trading services. The license is valid for the scope of operations defined by the SFC, ensuring that the broker adheres to strict compliance standards.
The firm is committed to maintaining high levels of transparency and security for its clients. Client funds are held in segregated accounts, ensuring that they are protected and not used for the broker's operational expenses. Additionally, Pingpong Intelligence is compliant with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, implementing robust measures to verify the identity of its clients and monitor transactions for suspicious activities.
While the broker currently does not participate in any investor compensation schemes, it emphasizes the importance of risk management and investor protection. The firms compliance with local regulations ensures that it operates within the legal framework established by the SFC, providing clients with a secure trading environment.
Pingpong Intelligence offers a diverse array of trading products to cater to the varied needs of its clients. The broker provides access to a wide range of forex currency pairs, including major, minor, and exotic pairs, enabling traders to capitalize on market fluctuations. The specific number of forex pairs available for trading is extensive, ensuring that clients have ample choices to diversify their trading strategies.
In addition to forex trading, the broker also offers Contract for Difference (CFD) products, which include indices, commodities, and cryptocurrencies. This broad spectrum of instruments allows traders to engage in various markets and hedge their positions effectively. Pingpong Intelligence is also proactive in updating its product offerings, regularly introducing new financial instruments based on market demand and trends.
The broker's retail trading services are complemented by institutional client offerings, including customized trading solutions and white-label services. This dual approach enables Pingpong Intelligence to cater to both individual traders and larger financial institutions, enhancing its market presence and reputation.
Pingpong Intelligence does not currently support MetaTrader 4 or 5, opting instead for its proprietary trading platform. This platform is designed to provide a seamless trading experience, featuring advanced charting tools, real-time market data, and customizable interfaces. The user-friendly design ensures that both novice and experienced traders can navigate the platform with ease.
The broker also offers a web-based trading platform, allowing clients to access their accounts from any device with internet connectivity. This flexibility is further enhanced by the availability of mobile applications for both iOS and Android devices, enabling traders to manage their accounts and execute trades on the go.
In terms of execution models, Pingpong Intelligence utilizes a Market Making approach, which allows for competitive spreads and efficient trade execution. The broker maintains a robust technological infrastructure, with servers located strategically to ensure low latency and high-speed connectivity for its clients.
Moreover, the broker supports API access, enabling automated trading strategies and integration with third-party trading tools. This feature is particularly beneficial for algorithmic traders looking to enhance their trading efficiency and capitalize on market opportunities.
Pingpong Intelligence offers several account types to accommodate the varying needs of its clients. The standard account requires a minimum deposit, with competitive spreads and zero commissions, making it an attractive option for retail traders. The spreads are typically floating, providing clients with dynamic pricing based on market conditions.
For more experienced traders, the broker offers premium account types, which may include additional features such as lower spreads and enhanced customer support. While specific details on VIP or professional accounts were not provided, clients are encouraged to inquire about tailored solutions that may suit their trading preferences.
The broker also offers demo accounts, allowing potential clients to practice trading without risking real funds. This feature is particularly useful for beginners looking to familiarize themselves with the trading platform and strategies.
Leverage offered by Pingpong Intelligence is up to 20:1, allowing clients to trade larger positions than their initial capital. However, this leverage also amplifies the risks involved in trading, and clients are advised to manage their risk exposure carefully. The minimum trade size and overnight fees were not explicitly detailed, but clients can expect standard conditions typical of the forex industry.
Pingpong Intelligence provides a variety of funding options for its clients, including bank transfers, credit cards, and electronic wallets. The broker does not impose any deposit fees, making it easier for clients to fund their accounts without incurring additional costs.
The minimum deposit requirement varies depending on the account type, with specific details available upon request. Deposits are typically processed quickly, often on the same day, ensuring that clients can start trading with minimal delays.
For withdrawals, Pingpong Intelligence offers bank transfer options, with a clear policy of no withdrawal fees. The processing time for withdrawals is generally efficient, although clients are advised to check specific timelines based on their chosen withdrawal method.
Overall, the broker emphasizes transparency in its fund management policies, ensuring that clients are well-informed of any applicable fees and processing times associated with their transactions.
Pingpong Intelligence is committed to providing comprehensive customer support to its clients. The broker offers various channels for support, including phone, email, and online chat, ensuring that clients can reach out for assistance whenever needed. The customer service hotline is available at +852 26967988, and inquiries can also be directed to cs@manaxhk.com.
The support team is operational during regular business hours, catering to clients across different time zones. Additionally, the broker provides multi-language support, making it accessible to a diverse clientele.
In terms of educational resources, Pingpong Intelligence offers a range of materials to help clients enhance their trading knowledge. This includes webinars, tutorials, and e-books covering various aspects of forex trading. The broker also provides market analysis services, including daily updates, news, and research reports, to keep clients informed about market trends and opportunities.
Furthermore, the broker offers trading tools such as calculators, economic calendars, and signal services to assist clients in making informed trading decisions.
Pingpong Intelligence primarily serves clients in Hong Kong and operates globally across various markets, including the United States, Europe, and Asia. The broker has established a physical presence in Hong Kong, confirming its commitment to the local and international trading community.
However, it is important to note that Pingpong Intelligence does not accept clients from certain regions, including the United States and mainland China. This restriction may limit access for potential customers in these areas, impacting the broker's overall reach.
In summary, Pingpong Intelligence is a reputable forex broker that offers a range of trading products and services, backed by regulatory compliance and a commitment to client support. With its focus on providing a secure and efficient trading environment, the broker aims to cater to the diverse needs of traders worldwide, making it a viable option for those looking to engage in forex trading.
FX1359344546
United Kingdom
My account manager has helped me with being able to understand the market and how to deal with the psychology of trading. If you are struggling this group is definitely one to join if you are serious about becoming a trader.
Positive
2023-03-08