1. Broker Overview
Galaxy Global Group, officially known as Galaxy Global Limited, is a forex brokerage that has been in operation for approximately 5 to 10 years. The company is headquartered in Australia, specifically in the region associated with its regulatory claims. As a private limited company, it aims to cater to a diverse clientele, primarily focusing on retail forex trading.
The broker provides access to various financial markets, including forex and CFDs, and has positioned itself within the competitive landscape of online trading. Despite its relatively short history, Galaxy Global Group has made strides in establishing itself in the trading community, although details about its significant milestones remain limited.
The company operates under a market-making business model, which allows it to facilitate trades by acting as the counterparty to its clients. This model is common among forex brokers, as it enables them to manage liquidity and provide competitive pricing for their clients. However, the lack of detailed information regarding its operational history raises questions about its overall credibility.
Galaxy Global Group broker is often discussed in the context of its regulatory status, which is a significant factor for potential clients considering their trading options.
Galaxy Global Group claims to operate under the regulatory framework of the Australian Securities and Investments Commission (ASIC). However, investigations reveal that the license number it provides (000254963) is associated with a clone firm. This raises serious concerns about the legitimacy of its operations and the potential risks involved for investors.
- Regulatory Bodies: ASIC (Australia)
- License Number: 000254963 (not verified as legitimate)
- Regulatory Scope: The claimed license indicates a market-making function, but the legitimacy is questionable.
- Legal Entities: The primary entity is Galaxy Global Limited, operating under the auspices of the claimed ASIC license.
- Client Funds Protection: There is insufficient information regarding the segregation of client funds or participation in investor compensation schemes.
- KYC and AML Compliance: Details on the Know Your Customer (KYC) and Anti-Money Laundering (AML) measures are not explicitly stated, raising concerns about the firms commitment to regulatory compliance.
Given the dubious nature of its regulatory claims, potential clients are advised to exercise caution when considering the Galaxy Global Group broker for their trading needs.
3. Trading Products and Services
Galaxy Global Group offers a range of trading products, primarily focusing on forex currency pairs and CFDs. While specific details on the number of forex pairs are not disclosed, the broker claims to provide access to major currency pairs commonly traded in the market.
- Forex Currency Pairs: The broker offers a selection of major and minor currency pairs, although the exact number is not specified.
- CFD Product Categories: Galaxy Global Group provides CFDs on various assets, including indices, commodities, and potentially cryptocurrencies. However, concrete details on these offerings are lacking.
- Unique Products: The broker does not appear to offer any proprietary or unique trading products that set it apart from competitors.
- Product Updates: There is no information available regarding the frequency of product updates or the introduction of new trading instruments.
- Retail Trading Services: The focus appears to be on retail trading, with services tailored to individual traders.
- Institutional Client Services: There are no indications that the broker provides specialized services for institutional clients.
- White Label Solutions: No information is available regarding the availability of white label solutions for other businesses.
- Asset Management Services: The broker does not advertise any asset management services.
The Galaxy Global Group broker primarily serves individual traders but lacks comprehensive product offerings that might attract a broader range of clients.
Galaxy Global Group supports the widely recognized MetaTrader 4 and MetaTrader 5 trading platforms, which are favored by many traders for their robust features and user-friendly interfaces.
- MetaTrader 4/5 Support: Both platforms are available, allowing traders to utilize advanced charting tools and automated trading capabilities.
- Proprietary Platform Details: There is no indication that Galaxy Global Group has developed its own proprietary trading platform.
- Web-Based Trading Platform: Information about a web-based platform is not provided, suggesting that traders may need to rely on desktop applications.
- Mobile Applications: The availability of mobile trading applications for iOS and Android is not specified, which could limit trading flexibility for mobile users.
- Execution Models: The broker operates on a market-making execution model, which may influence the pricing and spreads offered to clients.
- Server Locations and Infrastructure: Specific details about server locations and the underlying technology infrastructure are not disclosed, which is critical for assessing latency and reliability.
- API Access and Automated Trading Support: There is no mention of API access for algorithmic trading or automated trading strategies.
The Galaxy Global Group broker provides access to popular trading platforms, but the lack of proprietary tools and mobile support may hinder its appeal to tech-savvy traders.
5. Account Types and Trading Conditions
Galaxy Global Group offers various account types, though specific details regarding their features and conditions are limited.
- Standard Account Conditions: Information regarding minimum deposit requirements, spreads, and commissions for standard accounts is not clearly outlined.
- Advanced Account Types: The availability of advanced account types, such as VIP or professional accounts, is not mentioned.
- Special Accounts: There is no indication of the availability of Islamic accounts or corporate accounts tailored to specific client needs.
- Demo Account Policy: The broker does not provide clear information about the availability of demo accounts for practice trading.
- Leverage Ratios: The leverage offered by Galaxy Global Group is not specified, which is a significant factor for traders looking to maximize their trading potential.
- Minimum Trade Sizes: Details on the minimum trade sizes required for different instruments are not available.
- Overnight Fees Policy: The policy on overnight fees or swaps is not disclosed, which could impact trading costs for clients holding positions overnight.
Overall, the Galaxy Global Group broker lacks transparency regarding its account types and trading conditions, which could deter potential clients from engaging with the firm.
6. Fund Management
Galaxy Global Group supports a variety of funding methods for deposits and withdrawals, although specific details remain sparse.
- Supported Deposit Methods: The broker accepts bank transfers, credit cards, and electronic wallets, but the exact methods available are not detailed.
- Minimum Deposit Requirements: Information on minimum deposit amounts for different account types is not provided.
- Deposit Processing Times: The time taken to process deposits is unspecified, which could affect clients' trading readiness.
- Deposit Fees: There is no mention of any fees associated with deposits, leaving clients uncertain about potential costs.
- Withdrawal Methods and Restrictions: The broker does not provide clear information on withdrawal methods and any associated restrictions.
- Withdrawal Processing Times: Details on how long it takes to process withdrawals are also lacking.
- Withdrawal Fee Structure: There is no information available regarding the fees charged for withdrawals, which could impact clients' net profits.
The Galaxy Global Group broker has not provided sufficient information about its fund management processes, leaving potential clients with unanswered questions about the costs and efficiency of transactions.
7. Customer Support and Educational Resources
Galaxy Global Group offers customer support through various channels, although the specifics of their service remain unclear.
- Support Channels: Clients can reach out via phone, email, and potentially online chat, but the exact details are not provided.
- Service Hours and Time Zone Coverage: The operating hours for customer support are unspecified, which could affect clients in different time zones.
- Multilingual Support: There is no information regarding the languages supported by the customer service team, which may limit accessibility for non-English speaking clients.
- Educational Resource Types: The broker does not appear to offer educational resources such as webinars, tutorials, or e-books, which are essential for novice traders.
- Market Analysis Services: Information regarding daily analysis, news updates, or research reports is not available.
- Trading Tools: The availability of trading tools like calculators, economic calendars, and signal services is not specified.
The Galaxy Global Group broker may fall short in providing adequate customer support and educational resources, which are crucial for traders looking to enhance their skills and knowledge.
8. Geographic Coverage and Restrictions
Galaxy Global Group primarily serves clients in Australia, but details regarding its geographic reach and restrictions are limited.
- Major Service Markets: The broker focuses on the Australian market, but specifics about other regions are not disclosed.
- Regional Office Distribution: There is no information available about regional offices or their locations.
- Countries/Regions Not Accepted: The broker does not provide a list of countries or regions from which it does not accept clients.
- Special Restrictions: Information about any special restrictions or legal considerations for specific markets is not available.
The limited information on geographic coverage and restrictions for the Galaxy Global Group broker may create uncertainty for potential clients considering their trading options.
In conclusion, while Galaxy Global Group presents itself as a forex broker with various offerings, the lack of transparency and comprehensive information across multiple aspects raises significant concerns. Potential clients should exercise caution and conduct thorough research before engaging with the Galaxy Global Group broker.
FX5869360308
Hong Kong
The official website can’t be opened and the clerk is out of contact. They most probably absconded.
Exposure
2020-10-08