ePlanet Brokers Ltd, established in 2023, is a relatively new player in the forex trading market. The company is headquartered in Sofia, Bulgaria, with its primary office located at Number 61 A, 4th Floor, “Pirinski Prohod” Street, Borovo. This broker operates as a private entity and primarily serves retail clients, providing a range of trading services across various financial instruments.
The development of ePlanet Brokers has been marked by a commitment to offering a secure and efficient trading environment. Since its inception, the company has focused on building a robust trading platform that caters to both novice and experienced traders. The broker's business model centers around retail forex trading, offering services that include access to currency pairs, commodities, indices, and cryptocurrencies.
As a newcomer, ePlanet Brokers Ltd has made significant strides in establishing its presence in the competitive forex market. The company aims to provide innovative trading solutions, ensuring that traders can navigate the financial markets with ease and confidence. With a mission to enhance the trading experience, ePlanet Brokers Ltd is positioned as a reliable partner for traders seeking to expand their portfolios.
ePlanet Brokers Ltd is regulated by the Mwali International Services Authority (MISA), holding a retail forex license with the number T2023372. This regulation allows the broker to operate within the jurisdiction of Comoros, although it is important to note that the regulatory standards in this region may not be as stringent as those found in more established financial jurisdictions.
The broker's compliance framework includes several key elements:
The regulatory oversight provided by MISA adds a level of trust to ePlanet Brokers Ltd, but potential clients should remain aware of the inherent risks associated with trading with offshore regulated entities.
ePlanet Brokers Ltd offers a diverse range of trading products, catering to various trading strategies and preferences. The broker provides access to over 200 currency pairs, including major, minor, and exotic pairs, which allows traders to engage in forex trading effectively.
In addition to forex, the broker offers trading in several categories of Contracts for Difference (CFDs):
The company is committed to regularly updating its product offerings, ensuring that traders have access to the latest financial instruments. This commitment enhances the trading experience for both retail and institutional clients.
ePlanet Brokers Ltd supports two major trading platforms: MetaTrader 5 (MT5) and cTrader. These platforms are designed to meet the diverse needs of traders, offering advanced features and functionalities.
MetaTrader 5: Known for its comprehensive trading tools, MT5 provides advanced charting capabilities, technical analysis tools, and automated trading options through Expert Advisors (EAs). The platform is available on multiple devices, including Windows, Mac, iOS, and Android, allowing traders to access their accounts anytime, anywhere.
cTrader: This platform is recognized for its user-friendly interface and efficient order execution. cTrader is particularly suitable for both novice and experienced traders, offering features such as advanced charting tools and algorithmic trading capabilities.
ePlanet Brokers Ltd employs a robust technical infrastructure to support its trading platforms, ensuring fast execution speeds and minimal latency. The broker also provides API access for automated trading, allowing traders to implement their strategies seamlessly.
ePlanet Brokers Ltd offers several account types tailored to meet the needs of different traders. The available accounts include:
All accounts offer a leverage of up to 1:500, allowing traders to maximize their trading potential. ePlanet Brokers Ltd also provides demo accounts for users to practice their trading strategies without financial risk.
ePlanet Brokers Ltd supports a variety of deposit and withdrawal methods, ensuring that clients can manage their funds conveniently. The available deposit methods include:
The minimum deposit requirement varies by account type, starting at $50 for crypto accounts and $100 for standard accounts. The processing time for deposits is generally immediate, while withdrawals may take longer depending on the method chosen.
Withdrawal methods include:
ePlanet Brokers Ltd does not charge any deposit fees, but withdrawal fees may apply based on the chosen method. Clients are advised to check the fee structure directly with the broker to avoid any surprises.
ePlanet Brokers Ltd provides comprehensive customer support to assist clients with their trading needs. The support channels include:
Customer support is available 24/5, with extended hours on weekends. The support team is multilingual, offering assistance in various languages to cater to a diverse client base.
In terms of educational resources, ePlanet Brokers Ltd offers a range of materials aimed at enhancing traders' knowledge and skills. These resources include:
ePlanet Brokers Ltd primarily serves clients in various regions, with a focus on providing a global trading experience. However, the broker does have specific restrictions in place:
While ePlanet Brokers Ltd aims to provide services to a wide audience, potential clients should verify their eligibility based on their country of residence before proceeding with account registration.
In conclusion, ePlanet Brokers Ltd offers a comprehensive trading environment with a variety of account types, trading instruments, and robust support services. However, prospective traders should conduct thorough research and consider the regulatory landscape before engaging with the broker. As a relatively new entity, it is essential to stay informed about any updates or changes in the company's offerings and policies.
Oleksii Karas
Poland
I can no longer access or use my account, and the company does not respond to my emails or support requests. I am unable to withdraw either my original deposit or my trading profits. EPlanet has provided no clear explanation, evidence, or timeframe for resolving the issue. This situation appears to be an unlawful withholding of client funds and raises serious concerns about possible fraud. I demand the immediate restoration of access to my account and the full withdrawal of all funds belonging to me. I strongly warn potential clients not to deposit money with EPlanet until the company resolves this case and proves that client funds can be withdrawn safely.
Exposure
07-30
FX2398692474
Thailand
My account with ePlanet Brokers (Account No. 22******) has been blocked for more than a month, and I still cannot access or withdraw my funds.I deposited USD 6,000, and my account balance is USD 9,134. Despite multiple withdrawal requests and repeated attempts to contact support, the company has not processed my withdrawal and has not returned even my original deposit.My emails to customer support are ignored, and I have received no clear explanation about the status of my funds or the reason for blocking my account. My client portal is inaccessible, and every login attempt fails. The company has also blocked my ability to send messages through the online live chat, leaving me without any effective way to contact support.I provided all requested documents, completed verification, and fully cooperated with their requirements. However, my funds remain unavailable, and the company refuses to provide any solution.This experience has been extremely disappointing and unacceptable.
Exposure
07-29
FX7228872022
Algeria
I liked the quality of services provided by Eplant Company, and my experience with it was smooth and comfortable, and the support team was cooperative and quick in response, so I recommend it to anyone looking for a professional company🌸
Positive
08-02
FX1768290384
Morocco
I have had an account trading on eplanet for about two months, and the execution and spreads are very good. The customer service responds quickly.
Positive
07-14
FX1959541772
Moldova
Eplanet Broker has truly exceeded my expectations. Their trade execution speed is impressively fast, making every transaction smooth and reliable. The support team is highly responsive, professional, and always ready to help. They also offer great bonuses and exciting competitions that add real value to the trading experience. Overall, Eplanet is a trustworthy and efficient broker that delivers excellent service.🌼🌹
Positive
2025-11-18
FX2398692474
Thailand
Account No. 2***** I respectfully request WikiFX Mediation to assist in resolving my dispute with ePlanet Brokers. My account has been blocked for more than one month, and I have been unable to access my client portal or withdraw my funds during this entire period. I deposited USD 6,000, and my current account balance is USD 9,134. Despite numerous emails and repeated attempts to contact the broker, I have received no meaningful response or explanation regarding the status of my funds. In addition, I have completely lost access to my client portal, and the live chat has blocked my ability to send messages, leaving me with no effective way to communicate with the company. I have fully complied with all verification and compliance requirements and submitted every document requested. I kindly ask WikiFX Mediation to contact ePlanet Brokers, help restore access to my account, and ensure that my withdrawal is processed without any further unnecessary delays.
Exposure
07-31