ePlanet Forex Broker
Basic Information
Comoros
2-5 years Regulated in Comoros Retail Forex License MT5 Full License Medium potential risk Offshore RegulatedCompany profile
Rating Index
Pros
Flexible account options with multiple types available for different trading preferences.
Offers popular trading platforms, including MetaTrader 5 and cTrader, known for their user-friendly interfaces and advanced features.
Competitive leverage options, reaching up to 1:500, which can benefit experienced traders.
Cons
Limited regulation, as it operates under offshore licensing, which may raise concerns about security and trustworthiness.
Customer support may not be fluent in English, potentially leading to communication issues for non-native speakers.
Mixed reviews regarding the reliability of services, with some users reporting problems such as account access issues and slippage.
ePlanet Brokers Ltd Forex Broker - Complete Information Guide
1. Overview of the Broker
ePlanet Brokers Ltd, established in 2023, is a relatively new player in the forex trading market. The company is headquartered in Sofia, Bulgaria, with its primary office located at Number 61 A, 4th Floor, “Pirinski Prohod” Street, Borovo. This broker operates as a private entity and primarily serves retail clients, providing a range of trading services across various financial instruments.
The development of ePlanet Brokers has been marked by a commitment to offering a secure and efficient trading environment. Since its inception, the company has focused on building a robust trading platform that caters to both novice and experienced traders. The broker's business model centers around retail forex trading, offering services that include access to currency pairs, commodities, indices, and cryptocurrencies.
As a newcomer, ePlanet Brokers Ltd has made significant strides in establishing its presence in the competitive forex market. The company aims to provide innovative trading solutions, ensuring that traders can navigate the financial markets with ease and confidence. With a mission to enhance the trading experience, ePlanet Brokers Ltd is positioned as a reliable partner for traders seeking to expand their portfolios.
2. Regulatory and Compliance Information
ePlanet Brokers Ltd is regulated by the Mwali International Services Authority (MISA), holding a retail forex license with the number T2023372. This regulation allows the broker to operate within the jurisdiction of Comoros, although it is important to note that the regulatory standards in this region may not be as stringent as those found in more established financial jurisdictions.
The broker's compliance framework includes several key elements:
- Client Fund Segregation: ePlanet Brokers Ltd ensures that client funds are kept separate from the company's operational funds, providing an additional layer of security for traders.
- KYC and AML Policies: The broker adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, ensuring that all client identities are verified and suspicious activities are monitored.
- Investor Compensation Fund: While specific details regarding participation in an investor compensation fund are not explicitly mentioned, it is advisable for clients to inquire directly with the broker for clarity.
The regulatory oversight provided by MISA adds a level of trust to ePlanet Brokers Ltd, but potential clients should remain aware of the inherent risks associated with trading with offshore regulated entities.
3. Trading Products and Services
ePlanet Brokers Ltd offers a diverse range of trading products, catering to various trading strategies and preferences. The broker provides access to over 200 currency pairs, including major, minor, and exotic pairs, which allows traders to engage in forex trading effectively.
In addition to forex, the broker offers trading in several categories of Contracts for Difference (CFDs):
- Indices: Traders can access major stock indices such as the S&P 500, Dow Jones, and NASDAQ, among others.
- Commodities: The broker provides opportunities to trade commodities, including precious metals like gold and silver, as well as energy products such as crude oil.
- Cryptocurrencies: ePlanet Brokers Ltd allows trading in popular cryptocurrencies like Bitcoin and Ethereum, catering to the growing demand for digital assets.
The company is committed to regularly updating its product offerings, ensuring that traders have access to the latest financial instruments. This commitment enhances the trading experience for both retail and institutional clients.
4. Trading Platforms and Technology
ePlanet Brokers Ltd supports two major trading platforms: MetaTrader 5 (MT5) and cTrader. These platforms are designed to meet the diverse needs of traders, offering advanced features and functionalities.
MetaTrader 5: Known for its comprehensive trading tools, MT5 provides advanced charting capabilities, technical analysis tools, and automated trading options through Expert Advisors (EAs). The platform is available on multiple devices, including Windows, Mac, iOS, and Android, allowing traders to access their accounts anytime, anywhere.
cTrader: This platform is recognized for its user-friendly interface and efficient order execution. cTrader is particularly suitable for both novice and experienced traders, offering features such as advanced charting tools and algorithmic trading capabilities.
ePlanet Brokers Ltd employs a robust technical infrastructure to support its trading platforms, ensuring fast execution speeds and minimal latency. The broker also provides API access for automated trading, allowing traders to implement their strategies seamlessly.
5. Account Types and Trading Conditions
ePlanet Brokers Ltd offers several account types tailored to meet the needs of different traders. The available accounts include:
- Standard Account: This account requires a minimum deposit of $100, with variable spreads starting from 6 pips and no commissions.
- ECN Account: The ECN account also requires a minimum deposit of $100, offering spreads from 3 pips and a commission of $6 per lot.
- Gold Special Account: With a minimum deposit of $500, this account provides tighter spreads starting from 0 pips and a commission of $8 per lot.
- ECN Pro Account: Designed for advanced traders, this account requires a higher minimum deposit of $5,000, with spreads starting from 0 pips and a commission of $4 per lot.
All accounts offer a leverage of up to 1:500, allowing traders to maximize their trading potential. ePlanet Brokers Ltd also provides demo accounts for users to practice their trading strategies without financial risk.
6. Fund Management
ePlanet Brokers Ltd supports a variety of deposit and withdrawal methods, ensuring that clients can manage their funds conveniently. The available deposit methods include:
- Bank Transfers
- Credit Cards
- Electronic Wallets (such as Perfect Money)
- Cryptocurrencies (like Bitcoin and Ethereum)
The minimum deposit requirement varies by account type, starting at $50 for crypto accounts and $100 for standard accounts. The processing time for deposits is generally immediate, while withdrawals may take longer depending on the method chosen.
Withdrawal methods include:
- Bank Transfers
- Credit Cards
- Cryptocurrency Transactions
ePlanet Brokers Ltd does not charge any deposit fees, but withdrawal fees may apply based on the chosen method. Clients are advised to check the fee structure directly with the broker to avoid any surprises.
7. Customer Support and Educational Resources
ePlanet Brokers Ltd provides comprehensive customer support to assist clients with their trading needs. The support channels include:
- Phone Support: Available at +359 24928518
- Email Support: Clients can reach out to the support team at compliance@eplanetbrokers.com
- Live Chat: An online chat feature is available on the broker's website for immediate assistance.
- Social Media: The broker maintains a presence on platforms like Facebook, Twitter, and LinkedIn.
Customer support is available 24/5, with extended hours on weekends. The support team is multilingual, offering assistance in various languages to cater to a diverse client base.
In terms of educational resources, ePlanet Brokers Ltd offers a range of materials aimed at enhancing traders' knowledge and skills. These resources include:
- Webinars: Regularly scheduled online seminars covering various trading topics.
- Tutorials: Step-by-step guides for using the trading platforms and understanding market concepts.
- Market Analysis: Daily analysis and research reports to keep traders informed about market trends.
8. Regional Coverage and Restrictions
ePlanet Brokers Ltd primarily serves clients in various regions, with a focus on providing a global trading experience. However, the broker does have specific restrictions in place:
- Countries Not Accepted: Clients from the United States, Turkey, Hong Kong, and Australia are not eligible to open accounts with ePlanet Brokers Ltd.
- Regional Office Distribution: The broker operates from its headquarters in Sofia, Bulgaria, ensuring that it can effectively manage its client base.
While ePlanet Brokers Ltd aims to provide services to a wide audience, potential clients should verify their eligibility based on their country of residence before proceeding with account registration.
In conclusion, ePlanet Brokers Ltd offers a comprehensive trading environment with a variety of account types, trading instruments, and robust support services. However, prospective traders should conduct thorough research and consider the regulatory landscape before engaging with the broker. As a relatively new entity, it is essential to stay informed about any updates or changes in the company's offerings and policies.
ePlanet Similar Brokers
Latest Reviews
Deccy
Thailand
The broker is a fraud. If you make money, they will find a reason not to pay you. They stole $2,900 from me. I traded with them for more than 3 months. Support is not responding, account is not available.
Exposure
07-15
jay693
Zambia
broker is a scam after making 4k usd profit from 100 dollars they took all my money and blocked me stay away from this broker
Exposure
2024-08-06
FX1471597881
Netherlands
Registered in May 2025. Opened an ECN account. Initially deposited $200, trading was good, order execution was about 130 ms, slippage is present, of course. Traded GER30. The broker regularly withdrew a small profit. On July 15, 2025, I deposited $3,000. A week later, when there were $6,183.67 in the trading account, the broker froze access to my personal account and trading accounts. I contacted my personal manager Mr. Hooman on Telegram and WhatsApp with a description of the problem. I did not receive any response. I sent 3 letters to support, did not receive any responses. In the online chat, managers ban IP addresses from which I contact, I have to use a VPN every time. Finally, today in the online chat they told me that they suspect me of arbitrage, so they are not going to return either the profit or the deposit. Once again I indicated that their position should be reflected in an official letter. I will have to contact their regulatorMISA with it. This is an ordinary B-broker...
Exposure
08-01