CityIndex foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://application.cityindex.com.sg/ci-en-sg/step/1, about the company's legal and temporary regulatory information, the company's address 1 Raffles Place, #12-62 One Raffles Place – Tower 2 Singapore 048616..
CityIndex Forex Broker
Basic Information
Singapore
5-10 years Suspicious Regulatory License Suspicious Scope of Business High potential riskCompany profile
Rating Index
Cityindex Forex Broker - Comprehensive Information Guide
1. Broker Overview
City Index, established in 1983, is a prominent player in the financial trading sector, specializing in Contracts for Difference (CFDs) and spread betting. The company is headquartered in the United Kingdom, with additional offices located in Australia, Singapore, and the United Arab Emirates. As a subsidiary of Stonex Group Inc., which is publicly traded on NASDAQ, City Index benefits from robust financial backing and a strong reputation.
Over the years, City Index has evolved significantly, marking key milestones such as the introduction of CFD trading in the UK in 2001 and the acquisition by Gain Capital in 2014, which further expanded its global reach. The broker now caters to a diverse clientele, including retail and institutional traders, providing access to over 13,500 markets across various asset classes.
City Index operates primarily as a market maker, offering a wide range of trading services that include retail forex, CFDs, and spread betting. The broker's extensive experience and commitment to innovation make it a reliable choice for traders seeking a comprehensive trading platform.
2. Regulation and Compliance Information
City Index is regulated by several top-tier authorities, ensuring a high level of oversight and security for its clients. The main regulatory bodies include:
- Financial Conduct Authority (FCA) - United Kingdom (Registration Number: 446717)
- Australian Securities and Investments Commission (ASIC) - Australia (AFSL Number: 345646)
- Monetary Authority of Singapore (MAS) - Singapore (Registration Number: 200400922K)
These regulatory licenses are valid for the duration of City Index's operations, ensuring compliance with strict financial standards. The broker operates under different legal entities based on the client's location, providing tailored services according to local regulations.
City Index adheres to a stringent client funds segregation policy, which mandates that client funds be kept separate from the broker's operational capital. This practice enhances the safety of client investments. Additionally, the broker participates in investor compensation schemes, offering protection of up to £85,000 for clients under FCA regulations.
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, City Index implements rigorous verification procedures for all account holders, ensuring that all clients are properly identified before trading.
3. Trading Products and Services
City Index offers a diverse array of trading products, catering to a wide range of trading strategies. Key offerings include:
Forex Trading: Over 84 currency pairs, including major, minor, and exotic pairs, allowing traders to capitalize on international currency movements.
CFDs: A broad selection of CFDs across various asset classes, including:
Indices: Access to major global indices such as the FTSE 100, S&P 500, and ASX 200.
Commodities: Trading opportunities in precious metals like gold and silver, as well as energy commodities like oil.
Stocks: More than 4,700 stock CFDs from major exchanges, providing traders with extensive equity market access.
Cryptocurrencies: Limited cryptocurrency trading options, primarily available in regions outside the UK and Canada.
City Index continuously updates its product offerings, introducing new instruments and enhancing existing ones based on market demand. The broker provides both retail trading services for individual clients and institutional services for larger entities, including white-label solutions for businesses.
4. Trading Platforms and Technology
City Index supports multiple trading platforms to enhance the trading experience for its clients:
MetaTrader 4 (MT4): A widely recognized platform offering advanced charting capabilities, algorithmic trading options, and a user-friendly interface. However, City Index does not currently offer MetaTrader 5 (MT5).
Web Trader: City Index's proprietary web-based platform allows for seamless trading without the need for downloads. It features customizable workspaces, advanced charting tools powered by TradingView, and integrated market analysis.
Mobile Applications: Available for both iOS and Android devices, City Index's mobile app provides a comprehensive trading experience, enabling users to manage their accounts, execute trades, and access market news on the go.
City Index operates on a market-making execution model, ensuring quick order processing and competitive pricing. The broker utilizes advanced technology and infrastructure to maintain low latency and high execution speeds, with an average trade execution time of around 0.05 seconds.
For traders interested in automated trading, City Index offers API access, allowing for the implementation of custom trading strategies and automated trading systems.
5. Account Types and Trading Conditions
City Index offers several account types designed to meet the needs of different traders:
Standard Account: This account type has no minimum deposit requirement, with spreads starting from 0.50 pips on major currency pairs. Commissions apply only to stock CFDs.
Professional Account: Tailored for experienced traders, this account offers higher leverage options (up to 400:1) and reduced margin requirements. Eligibility criteria include trading experience and portfolio size.
Demo Account: City Index provides a demo account with £10,000 in virtual funds, allowing traders to practice and familiarize themselves with the platform. However, the demo account is limited to 12 weeks.
Leverage varies based on the asset class, with retail clients typically offered a maximum leverage of 30:1. The minimum trade size is 0.01 lots, and overnight financing fees apply to positions held beyond one trading day.
6. Funds Management
City Index supports a variety of deposit and withdrawal methods to facilitate easy fund management:
Deposit Methods: Clients can fund their accounts using bank transfers, credit/debit cards (Visa, Mastercard), and PayPal. City Index does not charge deposit fees, and funds are typically processed instantly, except for bank transfers, which may take 1-3 business days.
Withdrawal Methods: Withdrawals can be made via the same methods used for deposits. City Index does not charge withdrawal fees, except for same-day CHAPS payments, which incur a £25 fee. Withdrawal requests are usually processed within 1-3 business days.
Minimum Deposit Requirement: While there is no minimum deposit to open an account, City Index recommends an initial deposit of £100 or equivalent to cover margin requirements.
7. Customer Support and Educational Resources
City Index provides robust customer support through multiple channels:
Support Channels: Customers can reach out via phone, email, and live chat. The support team is available 24/5, ensuring assistance during trading hours.
Language Support: City Index primarily offers support in English, which may limit accessibility for non-English speakers.
Educational Resources: The broker offers a comprehensive educational section, including webinars, tutorials, and trading guides tailored for both beginners and experienced traders. The Trading Academy provides structured courses on various trading topics, enhancing traders' knowledge and skills.
Market Analysis Services: City Index provides daily market insights, research reports, and trading ideas to help clients make informed trading decisions.
8. Regional Coverage and Restrictions
City Index operates in multiple regions, providing services to clients in:
- United Kingdom
- Australia
- Singapore
- United Arab Emirates
However, the broker does not accept clients from certain countries, including the United States, Brazil, Japan, and Hong Kong, due to regulatory restrictions. Each region may have specific product offerings based on local regulations, and certain trading instruments, such as cryptocurrencies, may not be available to all clients.
In conclusion, City Index is a well-established broker with a strong regulatory framework, a wide range of trading products, and a commitment to providing a comprehensive trading experience. With its advanced platforms and robust educational resources, City Index is well-suited for both new and experienced traders looking to navigate the financial markets effectively.
CityIndex Similar Brokers
Latest Reviews
开心4443
Hong Kong
I have cheated more than 20 million in the previous year.，I wanted to vent up in January this year, but unfortunately the account was can't give a malicious hedge lock.Leading my savings is taken away by them.They have been letting me pay a deposit, pay the margin, and tell the money, let money，Until I didn't have money, they will show it true.Delete my social account，Another exchange of exchanges also gives mandatory logout，Trading software also gives the ban，Now my money has not been returned。I hope that friends who are deceived have been deceived early and don't be deceived by them。Because this is a bottomless, the bottomless, the bottom will only let you get more, the more it is, and finally the family is broken。
Exposure
2023-01-11
开心4443
Hong Kong
The account was maliciously modified by the background of the platform, and two large hedging orders appeared, which resulted in the account being locked. The customer service manager Zhang said that he had to pay a margin to close the position and withdraw money. Now the official website account has also been blocked. The one who contacted the customer service manager Zhang The software APP was also forced to cancel the account.
Exposure
2023-01-07
开心4443
Hong Kong
Pay attention to people on the fraudulent network, and keep in mind that the names and appearances of these people are unfair. It is not allowed for me to invest more than 200,000 yuan in gold investment with my teacher in the middle of this year. The teacher who induced me to join at that time was named Chen Ming, Zhang Hongye, through my long-term follow-up and the investigation of my criminal investigators, they are still cheating. The aliases they use are Wang Tianshun and Liu Zhenhua. The platform they are currently using is a fake City Index stolen from the regular international market. The platform, the official website is https://1671435251000.citynice.me/ The people involved in the fraud include the master account Xu Hao (real name Zeng Xinghao), the assistant account Lin Ziyi (real name Chen Xiaomei), and the business account. After repeated investigations by the police, the process of their deception is as follows: the boss’s name is (real name Lin Jian), he invested money, and let the people below him cheat. Chat software [listen to chat], and then introduce Wang Tianshun through the business account. Wang Tianshun will invite him into the group after a simple chat with the fish. After two or three days after the group is established, he will start giving lectures and invite his friend Liu Zhensheng to come together During this period, the assistant account Lin Ziyi (real name Chen Xiaomei) was launched on the grounds of sending gifts for the teacher, and the brainwashing has been started since then. During the marketing process, a master Xu Hao (real name Zeng Xinghao) who has a strong investment and successful career will suddenly appear in the group ) often give out red envelopes, gradually Wang Tianshun will start to slowly guide everyone to make gold, and his friend Liu Zhensheng will also start brainwashing to make gold together with the fish with lectures, plus business account, assistant account Lin Ziyi (real name Chen Xiaomei), Master Xu Hao (real name Zeng Xinghao) brainwashed the fish and slowly guided him to trade in gold. He used the daily earning of 2 points to trade in stocks and the nightly earning of 8 points to trade in gold to lure the fish into the gold market. A team will be formed later to reduce handling fees. , The top-up promotions are used to block the funds of Dayu, so that it can continue to recharge. In the end, this master Xu Hao (real name Zeng Xinghao) will get the gold account of the fish, help the fish to operate the gold, make money and make a lot of money, and then start hedging and locking, and will not close the position for the fish, saying that he can only close the position and withdraw cash if he makes up money , After making up the money, it will say that you need to pay the authentication fee, because the account detection is operated by someone else, and you need to log in from another place. You need to authenticate yourself, and you have to pay. The fish will be the last to withdraw money until the fish has no money. I have already experienced this kind of nightmare. Many friends investigated the real name of the investor (real name Lin Jian) who lived in (Putian, Fujian), the real name of the planner (real name Zeng Xinghao) who lived in (Guangan, Sichuan), and the real name of the important accomplice (real name Chen Xiaomei) family (Quanzhou, Fujian) The gold platform used for this deception is called City index, and the official website of other platforms was stolen: https://1671435251000.citynice.me/ Live platform: https://e37421393.at.baijiayun.com/web/room/ quickenter?code=jwbkma&user_name=%E7%94%A8%E6%88%B77769 The following is the real identity information of the main participants in the fraud, including the teachers they are teaching. I hope that if the people who participated in their fraudulent platform can see this news in time, they will rein in the precipice. Of course, if they are cheated, they should also remember to save this news. Let us unite together to make the police pay more attention to this matter. At present, I I am also using legal means to apply for assistance, but it is very slow. This process is very painful. I hope more friends will join in, so that these villains can be brought to justice together, and they will not be allowed to go unpunished
Exposure
2023-01-30