Alpha Trading Hub Forex Broker
Basic Information
United Kingdom
1-2 years Suspicious Regulatory License Suspicious Scope of Business High potential riskCompany profile
Rating Index
Alpha Trading Hub Forex Broker - Complete Information Guide
1. Broker Overview
Alpha Trading Hub, founded in 2015, is a brokerage firm that markets itself as a global online trading provider. The company is registered at the Mwali International Services Authority in Comoros, with its operations primarily based at 2nd Floor, Beaumont House, 1B Lambton Road, London, England, SW20 0LW. Despite claiming to provide regulated services, it operates under an offshore license, which raises concerns about its legitimacy.
The firm operates as a private entity, catering to a diverse clientele that includes retail traders and institutional investors. Alpha Trading Hub aims to offer a comprehensive trading experience across various asset classes, including forex, CFDs, indices, precious metals, energies, and cryptocurrencies. Over the years, it has developed its services, although significant milestones and achievements remain largely undocumented.
The business model of Alpha Trading Hub encompasses retail forex trading and CFD trading, positioning itself as a competitive player in the online trading space. However, the lack of a robust regulatory framework has led to skepticism about its offerings and operational integrity.
2. Regulation and Compliance Information
Alpha Trading Hub is primarily regulated by the Mwali International Services Authority (MISA) under license number T2023165. However, this regulatory body is not widely recognized in the financial industry, which raises significant red flags regarding the broker's safety and compliance.
The broker does not appear to participate in any investor compensation schemes, which typically protect clients in the event of broker insolvency. Client funds are reportedly not segregated, which means they could be at risk in the event of financial difficulties faced by the broker.
In terms of compliance, Alpha Trading Hub claims to adhere to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, yet the effectiveness and implementation of these measures are questionable given the lack of stringent oversight from a reputable regulatory authority.
3. Trading Products and Services
Alpha Trading Hub offers a diverse range of trading products, including:
- Forex: The broker provides access to over 40 currency pairs, including major pairs like EUR/USD, GBP/USD, and USD/JPY.
- CFDs: A variety of CFDs are available, covering indices, commodities, stocks, and cryptocurrencies. This includes popular instruments such as gold, silver, oil, and major stock indices.
- Cryptocurrencies: Trading options include major cryptocurrencies like Bitcoin and Ethereum.
The broker regularly updates its product offerings, but specific details regarding the frequency of these updates are not disclosed. Alpha Trading Hub primarily focuses on retail trading services, with no clear mention of institutional services, white-label solutions, or asset management services.
4. Trading Platforms and Technology
Alpha Trading Hub supports the MetaTrader 5 (MT5) platform, which is known for its advanced trading features and user-friendly interface. The platform is available across various devices, including desktop, mobile (iOS and Android), and web versions, allowing traders to access their accounts from anywhere.
The broker does not appear to offer any proprietary trading platforms, relying instead on the established MT5. The execution model used by Alpha Trading Hub is primarily Market Making, which can lead to potential conflicts of interest. The broker's server infrastructure is not explicitly detailed, raising concerns about execution speed and reliability.
Automated trading and API access are supported, allowing traders to utilize algorithmic trading strategies and access market data programmatically.
5. Account Types and Trading Conditions
Alpha Trading Hub offers three primary account types:
- Standard Account: Requires a minimum deposit of $500, with floating spreads starting from 1.4 pips. This account is suitable for beginner traders.
- VIP 1 Account: Requires a minimum deposit of $5,000 and offers lower spreads starting from 0.1 pips. This account is designed for more experienced traders.
- VIP 2 Account: The most advanced account type, requiring a minimum deposit of $20,000, with similar favorable trading conditions as the VIP 1 account.
The maximum leverage offered across all account types is up to 1:500, which can significantly amplify both potential profits and losses. The minimum trade size is 0.01 lots, and overnight fees are applicable, although specific rates are not disclosed.
6. Funds Management
Alpha Trading Hub supports multiple deposit methods, including bank wire transfers, credit cards, and various electronic wallets. The minimum deposit requirement varies by account type, starting at $500 for the standard account.
Deposits are processed relatively quickly, typically within one business day, though specific processing times may vary based on the method chosen. While most deposits are free, certain methods may incur fees, particularly for currency conversions.
Withdrawals can be made through similar channels, but numerous complaints indicate that clients have faced difficulties in accessing their funds. Withdrawal processing times can extend up to several days, with fees potentially applied depending on the method and account activity.
7. Customer Support and Educational Resources
Alpha Trading Hub provides customer support through various channels, including:
- Email: support@alpha trading hub.com
- Phone: Multiple international numbers available, including a London contact.
- Online Chat: Available on their website.
Customer support is reportedly available 24/7, although the effectiveness of this support has been questioned in light of numerous complaints regarding responsiveness and resolution times.
The broker offers limited educational resources, which may include webinars and trading tutorials, but specific details are not provided. Market analysis services, such as daily updates and research reports, are also part of their offering, aimed at helping traders make informed decisions.
8. Regional Coverage and Restrictions
Alpha Trading Hub primarily targets global markets, with a focus on regions outside of the USA, Canada, Japan, Australia, and several other countries due to regulatory restrictions. The company does not maintain a physical presence in these regions, which limits its operational scope.
The broker's website indicates that it does not accept clients from certain countries, emphasizing compliance with local laws and regulations. This approach is typical for many offshore brokers, which often restrict access to high-regulation jurisdictions to mitigate legal risks.
In conclusion, while Alpha Trading Hub positions itself as a competitive player in the online trading space, the lack of robust regulation and numerous customer complaints suggest that potential clients should exercise caution when considering this broker for their trading activities.
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Latest Reviews
phongMinh
Vietnam
I deposited $500 into the exchange after nearly 1 month. I earned $970. I want to withdraw money, but I can't log in. I think I didn't log in wrong because I wrote the code, so I think it's not wrong. But for some reason, I didn't log in. I could import it. I asked the consultant but they didn't support him. He forced me to buy a cottoni that I didn't understand. I bought 10 shares and my account was burned. Because this technical support staff told me to buy a new one to help me withdraw money, I ended up losing all my money. When they pay, they manipulate and ignore it. Like that
Exposure
2024-02-28
Tuân Nguyễn (StonesVN)
Vietnam
Regarding account with ID 894372, my account holder Nguyen Thanh Tuan on April 22, 2024, the Alphatradinghub exchange locked the account and cannot log in to the MT5 application. The entire amount in my account (including the original amount I deposited into the account and my profits from the market) was deducted from 175,186.82 USD to only 182.82 USD with the reason given by Alpha Exchange as "We found out an abuse in the fail prices to earn profit." I have contacted the hotline number 19002210 many times to request clarification from Alpha Exchange, but every time I contact them, the hotline support staff give vague answers and say they will only accept information and transfer it to their support department, telling me to wait for a response from the exchange. Until now, my trading account has been locked by the exchange and the entire amount in the account is being seized by the exchange.
Exposure
2024-10-16