Letian offers a wide range of products, primarily in the sports and outdoors category, with a high average customer rating of 4.9/5.

The company's presence on Amazon provides a level of buyer protection, allowing customers to return items if they are defective or not as described.

Letian's pricing is considered affordable, making their products accessible to a broader audience.

There are numerous reports of poor customer service, including difficulties in contacting the company and unresolved issues with orders.

Some customers have experienced issues with receiving incorrect items or products that do not match their orders, raising concerns about reliability.

The lack of a clear contact number or email for customer support can lead to frustration for consumers seeking assistance.