Wide range of coverage options, including individual, family, and Medicare plans.

Access to a large network of providers and hospitals, ensuring broad availability of services.

Robust member benefits, such as telehealth services and wellness programs.

Frequent complaints regarding customer service and claims handling, including denials and unsatisfactory settlements.

Premium costs and out-of-pocket expenses can be high, making it less affordable for some consumers.

Limited plan options compared to competitors, which may not cater to all consumer needs.