Is ALIGN MARKETS safe?

After I had previously complained, this forex platform contacted me via email and admitted that there was a data issue, which caused a margin call, and that the negative balance would be refunded. After several rounds of communication, the final answer they gave was that I must first pay a $10,000 USD deposit before they could refund the amount lost due to the data issue causing the margin call. A legitimate platform should not require paying a deposit first in order to withdraw funds or receive compensation. This platform is a scam platform. This incident is still unresolved, and both proposed solutions require depositing funds first or paying a security deposit, which is completely unreasonable.

First, the data of the trading products of this company are all manipulated by themselves in the backend. Initially, the account shows profits, but later when you want to withdraw funds successively, they start backend operations to create orders out of thin air for you. Then, the backend will manipulate the data to make your account get liquidated, and they will require you to pay additional funds or claim your account is abnormal, etc. Don't foolishly pay more money, just report to the police directly! Then, trace the fund flow of the wallet address~ Write to the exchange to freeze the scam group's account.

When placing an order, I clicked once and inexplicably two orders appeared. The price instantly and bizarrely dropped by $40, triggering a margin call and even resulting in negative balances. Upon verification, other platforms showed no such price at the same time—the price had severely deviated from the normal range. I wrote to request a refund, but the address could not be found. As mentioned earlier, I've added a comparison chart showing the severe deviation from normal data and other platforms' data, which ultimately led to my significant losses.

The price then plummeted by $40 in an instant, triggering a margin call and resulting in negative equity. Verification showed no other platforms displayed this price at the same time, indicating a severe deviation from normal market conditions. A request for reimbursement was submitted, but the address could not be located.