Goldex Broker Review

　　

Goldex 2025 Review: Everything You Need to Know

　　Summary: The Goldex Group has established itself as a notable player in the gold trading market, particularly under the regulatory oversight of the Chinese Gold & Silver Exchange Society (CGSE) in Hong Kong. However, its specialization in spot gold trading may limit its appeal to a broader range of investors. Users have reported mixed experiences, with some praising its mobile platform while others express concerns regarding transparency and customer service.

　　Note: It's essential to be aware that Goldex operates under different entities in various regions, which could impact user experience and regulatory compliance. This review aims to provide a fair and accurate assessment based on available information.

　　

Rating Overview

Category	Rating (Out of 10)
Account Conditions	5
Tools and Resources	6
Customer Service and Support	5
Trading Experience	6
Trustworthiness	6
User Experience	5

　　How We Rate Brokers: Our ratings are based on a comprehensive analysis of user experiences, expert opinions, and factual data regarding services offered.

　　

Broker Overview

　　Goldex Group was founded in 2009 and operates under the regulatory framework of the CGSE in Hong Kong, holding a Type B license which allows it to deal in bullion. The broker offers a mobile trading platform that is accessible on both iOS and Android devices, catering specifically to spot gold trading. While Goldex primarily focuses on gold, it also provides access to other financial instruments, albeit in a limited capacity.

　　The main regulatory authority overseeing Goldex is the CGSE, which adds a layer of legitimacy to its operations. However, the lack of broader regulatory oversight may raise concerns for potential investors.

　　

Detailed Breakdown

　　

Regulated Geographic Areas

　　Goldex operates mainly in Hong Kong, regulated by the CGSE. This regulatory framework provides some assurance for investors, but it is essential to note that the lack of broader international regulation may pose risks.

　　

Deposit/Withdrawal Currency

　　Goldex accepts deposits primarily in fiat currencies, with a minimum deposit requirement of £20,000, which may be a barrier for some investors. Withdrawals are subject to a £5 fee and can take up to three working days.

　　

Minimum Deposit

　　The minimum deposit at Goldex is set at £20,000, which is relatively high compared to many other brokers. This requirement may limit access for retail investors looking to start with a smaller capital.

　　

Bonuses/Promotions

　　Currently, there is no mention of specific bonuses or promotions available for new users on Goldex. This could be a drawback for those seeking incentives to start trading.

　　

Tradable Asset Classes

　　Goldex specializes in spot gold trading. While it may offer some exposure to other commodities and indices, the primary focus remains on gold, which could limit diversification for investors seeking a broader portfolio.

　　

Costs (Spreads, Fees, Commissions)

　　Goldex charges a trading commission of 0.75% per transaction, totaling 1.5% for a complete buy-sell cycle. Additionally, users incur a monthly vaulting fee of 0.02% for secure storage of physical gold, with a minimum charge of £3.75.

　　

Leverage

　　The information regarding leverage is not explicitly stated in the available sources, which could be a concern for traders looking to utilize margin trading.

　　

Allowed Trading Platforms

　　Goldex offers a proprietary mobile trading platform, but it does not support popular platforms like MT4 or MT5, which may deter some experienced traders who prefer these well-established systems.

　　

Restricted Regions

　　While specific restrictions on trading regions are not detailed, the focus on Hong Kong regulation suggests that services may be limited to certain geographic areas.

　　

Available Customer Service Languages

　　Customer support is primarily available in English, with contact options including email and phone support during standard business hours.

　　

Repeated Rating Overview

Category	Rating (Out of 10)
Account Conditions	5
Tools and Resources	6
Customer Service and Support	5
Trading Experience	6
Trustworthiness	6
User Experience	5

　　

Detailed Breakdown of Ratings

　　

Account Conditions

　　Goldex's account conditions are rated at 5 due to the high minimum deposit requirement and the lack of a demo account, which could limit access for new traders. As noted by various sources, the absence of a demo account may hinder potential users from familiarizing themselves with the platform before committing capital.

　　

Tools and Resources

　　With a rating of 6, Goldex provides some educational resources through its platform, but these may not be comprehensive enough for inexperienced traders. Users have expressed a desire for more detailed information regarding trading strategies and market analysis.

　　

Customer Service and Support

　　Customer service has received mixed feedback, resulting in a rating of 5. While some users report satisfactory experiences, others have highlighted issues with response times and the availability of support.

　　

Trading Experience

　　Goldex's trading experience is rated at 6, primarily due to its mobile platform's convenience and user-friendly design. However, the limited range of tradable assets and lack of support for popular trading platforms like MT4 and MT5 may detract from the overall experience for seasoned traders.

　　

Trustworthiness

　　Trustworthiness is rated at 6, reflecting the regulatory oversight by the CGSE, but concerns remain regarding the lack of broader regulatory compliance. Users have reported instances of difficulty in withdrawing funds, which raises red flags about the platform's reliability.

　　

User Experience

　　The user experience is rated at 5, with the mobile app being a highlight for some. However, the high minimum deposit and limited asset offerings may deter potential users from fully engaging with the platform.

　　In conclusion, the Goldex review indicates that while the broker has established a foothold in the gold trading market, potential investors should weigh the pros and cons carefully. The lack of broader regulatory oversight and the high minimum deposit requirement may pose challenges for some traders. Nonetheless, for those specifically interested in spot gold trading, Goldex offers a convenient mobile platform and a regulated environment in Hong Kong.