Search

EE TRADE Forex Broker provides real users with 5 positive reviews, 1 neutral reviews and 12 exposure review!

EE TRADE Broker Review

Not Regulated
EE TRADE

Rating Index

This rating is sourced from logo
Pros&Cons
EE TRADE Comments

Latest Reviews

Pros
Commission-free trading on stocks and ETFs, making it cost-effective for investors.
Robust trading platforms, including Power E*TRADE, which offers advanced tools for active traders.
Extensive educational resources and research tools to support both beginner and experienced investors.
Cons
High margin rates compared to competitors, which may deter margin trading.
No fractional share investing available for individual stocks, limiting investment flexibility for smaller accounts.
Account transfer fees of $75 can be a drawback for users looking to move to another brokerage.

EE TRADE Comments 18

Add a comment
All(18) Positive(5) Neutral(1) Exposure(12)
Exposure
EE TRADE does not allow withdrawals.

EE TRADE does not allow withdrawals. They accused me of violating the rules without any evidence, asked me to submit various materials, then pretended to be mute, kept telling me to wait, and then hung up the chat.

尼古拉斯24495
06-12
Exposure
I'm unable to withdraw from EE TRADE.

My phone number is 13649813621. I downloaded this software in February and deposited money several times. I kept making money, so I stopped depositing and continued to profit. I could even withdraw my winnings until May 15th, when I stopped being able to withdraw. Customer service said they needed to provide some documents for regulatory review, claiming it was a random check unrelated to profits. This is clearly just an excuse to prevent withdrawals, treating us like fools. They only care about losing money; they'll find reasons to prevent withdrawals while you're making profits. It's obviously a shady platform masquerading as a legitimate one, not involved in the international market, a Ponzi scheme that only wants to take your principal. They have no intention of letting you withdraw your profits.

FX5094924592
05-17
Exposure
Today, May 11th, the EE TRADE platform still hasn't resolved the issue.

The EE TRADE platform still hasn't offered any solution! They've kept my account frozen and won't let me withdraw my 87,000 USDT. A platform complaints specialist did call me and said they were willing to refund my principal, but with so much money in there, only refunding the principal is no joke! I hope YiTou shows sincerity and restores my account! They shouldn't just take all our profits without our knowledge! I really hope EE TRADE shows sincerity and resolves this matter properly. I deposited and operated normally. Why should they only refund the principal? I really hope the platform resolves my problem! I really hope the platform restores my account and returns my money. My money is all in my USD DT wallet, and it's just been taken away without my knowledge. They didn't even notify me. On May 11th at 12:20 PM, EE TRADE's customer service complaints specialist called me again, saying they were willing to refund my principal! I definitely won't agree to that. 87,000 USDT only refunding the principal?! What kind of joke is this?

FX3964667865
Authenticated
05-11
Replied
Reply from official EE TRADE
Our company highly values this feedback, has communicated with the user to explain the situation, and the related issues have been properly resolved; the user expressed acceptance of the outcome and has withdrawn the complaint.
Neutral
After switching so many platforms, the pure trading environment of EE TRADE gives me the most peace of mind.

I have been in forex for five years and have switched between at least four brokers of various sizes. What I fear most is encountering those unscrupulous platforms that secretly intervene in the background and deliberately stop out losses. I have been trading on Yitou for over half a year. When major market movements come, although the spread fluctuates normally with the market, the quotes are continuous, orders are executed instantly, and there are no malicious abnormal slippages. For large withdrawals, they normally go through review and arrive in my account without any excuses to deduct money.

FX1713418900
05-29
Positive
I came for the 易投 bonus activity, and the analyst's real-time tips really helped a lot.

Initially, I was strongly recommended by a friend, and I joined because the bonus amount of EETRADE易投 was large. The deposit speed was indeed good, and they didn't play complicated word games. Now I basically follow their analysts' interactive tips every day. Especially before the US market opens and major data releases, the analysts' risk warnings and position adjustment suggestions are very timely, helping me avoid the risk of blindly holding positions several times. Not only is the platform stable, but the service is also up to par. I must give a good review.

FX1114870884
05-29
Positive
First-time experience opening a live account as a beginner, service is very thorough, there are birthday promotions.

I came to open an account at EE TRADE on a friend's recommendation. Because it was my first time using their new platform, there were many details I didn't understand. Thankfully, the customer service was online the whole time to guide me, and their explanations were very detailed, without any sense of being perfunctory. I've been trading on the live account for a while now, and whether it's the online customer service or the response speed, I'm quite satisfied. It feels like a platform that seriously focuses on service, so I'm giving a good review. There was also a birthday surprise; the customer service was quite polite and specifically reminded me about the coupons. Getting $15 back per lot is a good deal.

FX3544421791
05-22
Positive
The word platform has been in continuous use since 2020 until today, everything is normal

The word platform has been in continuous use since 2020 until today, everything is normal, withdrawals are very fast within 15 minutes, and withdrawals are possible even on Saturdays and Sundays, it is not as the internet says

FX3702087624
05-17
Positive
EE TRADE has fast withdrawals and responsive customer service

I've been trading with EETRADE for a year now, and the overall experience has been stable. The newly released MT5 platform performs well, and the spreads and stability are worthy of the brand's reputation. The bonus promotions are also quite substantial, not the kind that play word games. Profits are not withheld from withdrawals, and I'm most satisfied with their customer service. Any issues can all be resolved, and their response speed is considered very fast within the industry. It's worth giving a positive review to support them.

FX1142136820
05-13

E*TRADE 2025 In-Depth Review: Opportunity or Trap?

Executive Summary

ETRADE is a venerable name in the online brokerage space, widely recognized for its user-friendly platform and extensive educational resources. Catering to a diverse clientele that ranges from beginners to seasoned traders, ETRADE offers a robust array of investment options, including stocks, options, futures, and mutual funds. Its commitment to providing educational resources makes it particularly well-suited for novice investors eager to build their knowledge base. However, while the strengths of ETRADE lie in its educational tools and trading capabilities, potential users must navigate criticisms regarding its customer service and limited asset offerings, including the absence of cryptocurrency and forex trading options. This review meticulously assesses ETRADEs capabilities, ensuring that readers can determine whether its offerings align with their investment needs.

⚠️ Important Risk Advisory & Verification Steps

Before engaging with E*TRADE, prospective clients should be aware of certain risk signals that could influence their trading experience:

  • Customer Service Complaints: Numerous reports indicate ongoing issues with customer service, including long wait times and unresponsive support, which may hinder effective account management.
  • Limited Asset Class Access: E*TRADE does not support cryptocurrency trading or offer fractional shares for direct stock purchases, potentially limiting options for tech-savvy or beginner investors.
  • International Market Restrictions: There is also a noticeable absence of international trading opportunities, which can be a drawback for those looking to diversify their portfolios globally.

To self-verify these risks, potential users are encouraged to:

  • Conduct online research regarding recent user experiences.
  • Visit E*TRADE's customer service and complaint handling sections.
  • Check regulatory filings or updates from financial consumer protection agencies.
  • Dimension Rating (out of 5) Justification
    Trustworthiness 3.5 E*TRADE is regulated and has SIPC coverage but has faced customer service complaints.
    Trading Costs 4.0 Commission-free trades for stocks and ETFs, with competitive options pricing.
    Platforms & Tools 4.5 Offers advanced platforms like Power E*TRADE, well-suited for various trading styles.
    User Experience 4.0 Generally user-friendly but has received feedback on navigation difficulties.
    Customer Support 2.5 Reports of long wait times and lackluster service are common.
    Educational Resources 4.5 Comprehensive educational tools and webinars promoting investor knowledge.

    Broker Overview

    Company Background and Positioning

    Founded in 1982, ETRADE is a pioneer in online investing, evolving to match changing market needs and investor preferences. Initially known for its innovative services allowing retail investors to execute trades on their home computers, ETRADE has continued to build on its legacy. Today, it operates under the auspices of Morgan Stanley, which acquired the brokerage in late 2020 for approximately $13 billion, enhancing its service offerings and bolstering its standing in the industry.

    Core Business Overview

    E*TRADE supports a multitude of trading options across various asset classes. Clients can trade:

    • Equities: Stocks and ETFs with no commission fees.
    • Options: $0.65 per contract, discounted to $0.50 for active traders.
    • Futures: Available for active traders with a $1.50 fee per contract.
    • Mutual Funds: Over 6,000 no-load, no-transaction-fee funds.

    The company is regulated by the SEC and the Financial Industry Regulatory Authority (FINRA), ensuring adherence to comprehensive regulatory standards.

    Key Features Details
    Regulation SEC, FINRA
    Minimum Deposit $0
    Leverage Up to 2:1 for retail
    Major Fees None for stocks; $0.65 - $0.50 for options depending on volume; $1 for bonds.
    Supported Assets Stocks, Options, ETFs, Mutual Funds, Futures
    Trading Hours 24/5 for Stocks, 24/7 for Futures

    In-depth Analysis of Each Dimension

    1. Trustworthiness Analysis

    Analytical Angle: "Teaching users to manage uncertainty."

    • Regulatory Information Conflicts: E*TRADE operates under rigorous regulatory scrutiny, which generally affirms its trustworthiness. However, it has faced criticism related to customer service experiences. Issues affecting client satisfaction might signal underlying operational shortcomings.

    • User Self-Verification Guide:

    • Check E*TRADE's regulatory compliance through the SEC and FINRA websites.
    • Review recent customer complaints on consumer protection platforms.
    • Gauge the latest ratings and reviews on independent financial review sites.
    • User Feedback:

      “Getting no response from customer service after trying to unlock my account for weeks felt like financial imprisonment.”

      2. Trading Costs Analysis

      Analytical Angle: "The double-edged sword effect."

      • Advantages in Commissions: E*TRADE has positioned itself competitively with $0 commissions on stocks and ETFs, a standard that appeals to many investors. Their approach to options trading, with reduced rates for high-volume traders, also stands out.

      • The "Traps" of Non-Trading Fees: Users have complained about high fees for certain transactions. For instance, the exit fees associated with transferring accounts ($75) can be a significant deterrent, in addition to $6.95 for over-the-counter trades.

      • Cost Structure Summary: Overall, E*TRADE's fee structure is favorable for active traders; however, long-term investors should be aware of potential fees for mutual funds and withdrawal transactions.

      3. Platforms & Tools Analysis

      Analytical Angle: "Professional depth vs. beginner-friendliness."

      • Platform Diversity: ETRADE offers both a standard trading platform and Power ETRADE, designed for more experienced traders. Both platforms include advanced charting, real-time data, and streaming market news.

      • Quality of Tools and Resources: The analytical tools available on the Power platform, such as technical studies and risk analysis features, position E*TRADE as robust for serious investors.

      • Platform Experience Summary:

      "The layout is clean and fast, enabling quick trading without much hassle."

      4. User Experience Analysis

      Analytical Angle: "Balancing functionality and accessibility."

      • User Interface Overview: Generally regarded as user-friendly, E*TRADE's website and apps can at times be cumbersome to navigate, especially for new users. Some direct users have called the interface complicated.

      • User Feedback Summary: Confusion in navigation has been highlighted in reviews, making E*TRADE less appealing to absolute beginners.

      • Recommendations for Improvement: Streamlining the layout and offering clearer instructions could significantly enhance usability.

      5. Customer Support Analysis

      Analytical Angle: "The importance of responsive support."

      • Support Channels Available: E*TRADE offers various support methods, including 24/7 phone support and online chat. However, feedback suggests responsiveness could be improved.

      • User Satisfaction Levels:

      “My calls have taken over an hour, only to be met with unhelpful responses.”

      • Areas for Improvement: Better staffing during peak hours and more training for customer service representatives could mitigate many complaints.

      6. Account Conditions Analysis

      Analytical Angle: "Flexibility vs. limitations."

      • Account Types Offered: E*TRADE provides an extensive list of account types, from individual brokerage accounts to various retirement accounts. The absence of a universal minimum deposit emphasizes accessibility.

      • Minimum Requirements and Fees: While accounts can be opened with $0, some account types still have minimum investment requirements, which could alienate smaller investors.

      • Conclusion on Account Flexibility: E*TRADEs diverse offerings suit various investor needs, but the lack of fractional shares for individual stock purchases is a disadvantage compared to competitors.

      Conclusion

      E*TRADE continues to maintain a strong position in the competitive online brokerage landscape, providing users with excellent tools and resources for trading. However, potential clients should approach with caution given the issues surrounding customer service and its limited asset offerings. While it offers great value for traditional stocks, options, and funds, investors seeking a fully rounded platform that includes access to cryptocurrency and better customer support may need to evaluate alternatives like Fidelity or Charles Schwab.

      In summary, E*TRADE is a worthwhile consideration for active traders and those looking to enhance their market knowledge through extensive educational resources, but potential risks in service must be weighed against these benefits.

EE TRADE review