ACX Forex Broker provides real users with * positive reviews, 1 neutral reviews and 27 exposure review!
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Induce you to deposit at first and then ask you to add more. But in the end, your positions will be wiped out. I lost up tp $50,000 here
Scam. Cheat people into paying service fee.
Summary: The ACX brokerage has garnered mixed reviews in 2025, with significant concerns regarding its regulatory status and customer service. Users have reported issues with withdrawals and overall trustworthiness, while some appreciate its trading conditions and platform usability.
Note: It's important to be aware that ACX operates under different entities in various regions, which may affect user experiences and regulatory protections. This review aims to provide a balanced perspective based on multiple sources.
| Category | Score (out of 10) |
|---|---|
| Account Conditions | 4 |
| Tools and Resources | 5 |
| Customer Service and Support | 3 |
| Trading Setup (Experience) | 6 |
| Trust Level | 2 |
| User Experience | 5 |
| Regulatory Compliance | 1 |
How We Rate Brokers: Ratings are based on a comprehensive analysis of user reviews, expert opinions, and factual data regarding the broker's offerings.
Established between 2020 and 2023, ACX is a forex and CFD broker operating under the jurisdiction of Saint Vincent and the Grenadines. It offers access to a variety of financial instruments, including forex, commodities, metals, indices, and stocks. The trading platform provided is primarily MetaTrader 5 (MT5), which is widely recognized for its advanced trading capabilities. However, ACX is notably unregulated, raising concerns about its reliability and the safety of user funds.
Regulatory Status:
ACX operates in an unregulated environment, registered in Saint Vincent and the Grenadines. This jurisdiction is known for its lax regulatory framework, which does not provide adequate protection for traders. As noted by multiple sources, this lack of regulation increases the risk of fraud and financial loss.
Deposit/Withdrawal Currency:
ACX supports various deposit and withdrawal methods, including credit cards, bank transfers, and e-wallets like Skrill and Neteller. However, the minimum withdrawal amount is often cited as a significant barrier, with reports indicating a threshold of $1,000 for withdrawals.
Minimum Deposit:
The minimum deposit requirement for opening an account with ACX starts at $250, making it relatively accessible for beginner traders. However, this is often viewed as a disadvantage given the high withdrawal limits.
Bonuses/Promotions:
Currently, ACX does not appear to offer significant bonuses or promotions, which may deter potential traders looking for incentives to join the platform.
Tradable Asset Classes:
ACX provides a diverse range of trading instruments, including forex pairs, commodities, metals, indices, and stocks. This variety allows traders to build a diversified portfolio, although the specific asset offerings may vary.
Costs (Spreads, Fees, Commissions):
The spreads offered by ACX are competitive, starting from as low as 0.0 pips depending on the account type. However, users have reported hidden costs, such as withdrawal fees and commissions that can significantly impact overall profitability.
Leverage:
ACX offers a maximum leverage of up to 1:1000, which can be appealing to experienced traders looking to maximize their potential returns. However, such high leverage also comes with increased risk, particularly for inexperienced traders who may not fully understand the implications.
Allowed Trading Platforms:
Traders can access ACX through the MetaTrader 5 platform, known for its user-friendly interface and extensive analytical tools. While this platform is suitable for most traders, some users have reported that it lacks advanced features found in other competing platforms.
Restricted Regions:
ACX is not available in certain jurisdictions, including the United States, due to regulatory restrictions. This limitation may affect traders from these regions who are seeking access to the platform.
Available Customer Support Languages:
Customer support at ACX is primarily offered in English, with limited resources available for non-English speakers. Users have expressed dissatisfaction with the customer service, particularly regarding response times and the effectiveness of support.
| Category | Score (out of 10) |
|---|---|
| Account Conditions | 4 |
| Tools and Resources | 5 |
| Customer Service and Support | 3 |
| Trading Setup (Experience) | 6 |
| Trust Level | 2 |
| User Experience | 5 |
| Regulatory Compliance | 1 |
Account Conditions (4/10):
ACX offers a variety of account types, including Classic, Fixed, Pro, and True ECN accounts, catering to different trading styles. However, the high minimum withdrawal limits and lack of clear information on fees have been points of contention among users.
Tools and Resources (5/10):
The platform provides basic educational resources, but many users feel that these are insufficient for both beginner and advanced traders. The lack of comprehensive tools can hinder traders' ability to make informed decisions.
Customer Service and Support (3/10):
Users have reported significant issues with customer service, citing slow response times and a lack of effective support. This is particularly concerning for traders who may need timely assistance with their accounts.
Trading Setup (Experience) (6/10):
The MT5 platform is generally well-received, offering a user-friendly interface and essential trading features. However, users have noted that some advanced functionalities are missing compared to other platforms.
Trust Level (2/10):
The lack of regulation and multiple reports of withdrawal issues have severely impacted ACX's trustworthiness. Many users express concern over the safety of their funds, especially given the broker's offshore status.
User Experience (5/10):
While some users appreciate the competitive spreads and account variety, many others have highlighted issues with the withdrawal process and customer support, resulting in a mixed overall experience.
Regulatory Compliance (1/10):
The unregulated status of ACX is a major red flag, as it leaves traders without the protections typically afforded by regulated brokers. This has led to a significant number of negative reviews and complaints regarding the broker's practices.
In conclusion, while ACX presents itself as an appealing option for forex trading with competitive spreads and a variety of instruments, the significant drawbacks related to regulation, customer support, and trustworthiness require careful consideration. Potential traders should weigh these factors against their individual trading needs and risk tolerance before making a decision.
