Open the official website of MOOD at , click on the “Login” button to start registration and fill in personal information and identity verification, MOOD to choose the type of account and set the currency of the account, as well as to create a password, agree to the terms and conditions of the completion of the submission. Once your account has been approved, you can make a deposit to activate your account and then download the MOOD app or MetaTrader 4/5.
Issue: Not receiving the verification email.
Solution: Check your spam folder or ensure that you entered the correct email address. If the issue persists, try resending the verification email from the registration page.
Issue: Problems with identity verification.
Solution: Ensure that the documents you submit are clear and legible. If your identity cannot be verified, contact mood's customer support for assistance.
Q: How long does the account opening process take?
A: Typically, the review process can take from a few hours to several days.
Q: What documents do I need to provide?
A: Required documents may include identification, proof of residence, and business documentation if applicable.
Forgotten Password:
Click on the “Forgot Password?” link on the login page to initiate the password recovery process. Follow the instructions sent to your registered email.
Account Lockout:
If your account is locked due to multiple failed login attempts, you may need to wait a specified period before attempting to log in again. Alternatively, contact customer support for assistance.
Technical Issues:
Ensure your browser is up to date and that cookies are enabled. If problems persist, try clearing your cache or using a different browser.
Special Instructions for First-Time Login:
Upon your first login, you may be prompted to set up security settings or complete your profile. Follow the on-screen instructions to ensure your account is fully set up.
This comprehensive guide provides a detailed overview of the registration, account opening, and login processes for mood users. By following these steps, you can ensure a smooth experience as you navigate the platform. For any further assistance, do not hesitate to reach out to mood's customer support.
Secure broker login: access capital markets global via the app. Secure login/password.