瞬间即逝
Hong Kong
In July 2022, in a stock QQ group, a manager, Huang, recommended opening forex trading and copying orders. But I am a newbie, and I have no idea that Swissquote originally had no handling fees, and the spread is so high(I only learned about it later) that one lot costs US$50. After following them, I was tricked and lost all my money. I lost all my money by trading with them. I endured it and asked for nothing more than the return of the handling fees.
Exposure
2024-01-07
叶子7137
Germany
Third-party transfer is supported when opening an account. It's kind of friendly to begin with. After all the funds were deposited, their attitude changed quickly. Third-party transfers are no longer supported. The transfer I am talking about here is the transfer to a third-party personal account, not risk funds or transfer to other trading platforms and not even money laundering. And its official website so far says it supports third-party transfers. I'm still a frequent trader. But the client manager directly announced that it does not support or provide third-party transfer services, and refused to give a reason. Be careful, everyone: Swissquote's client managers can set their own rules and are not bound by Swissquote's rules. Even complaining does not solve the problem. This shows that the bank manager defaults that the client manager can not abide by the bank's rules and not give any reason to restrict the user's account functions. It is very convenient when the money goes in, but it is too difficult to withdraw the money. I contacted with the customer service manager, but there was no answer at all. This bank is totally dishonest and ride roughshod over its clients, and the client manager is very rude.. Like others such as Interactive Brokers and XM, all emails are 100% replied and they are very honest and professional. At least, they respect clients. Swissquote is the most arrogant and rude platform I have ever traded with. It's self-destructive for them to be dishonest and bully customers.
Exposure
2023-07-18
Fiona
United Kingdom
Reliable Swiss broker. Higher fees but excellent service
Positive
2025-05-23