StoneX Group Inc., established in 1924, is a global financial services company headquartered in New York City, USA. The firm operates as a publicly traded entity under the ticker symbol SNEX on the NASDAQ exchange. StoneX primarily serves institutional clients, including banks, hedge funds, and corporations, as well as retail traders, providing a wide array of financial services encompassing commercial hedging, global payments, securities, physical commodities, foreign exchange, and clearing/execution services.
Over its long history, StoneX has achieved significant milestones, including the acquisition of Gain Capital in 2020, which expanded its retail trading services through partnerships with platforms like Forex.com and City Index. The company operates through various subsidiaries, each catering to specific market segments and regulatory environments, thereby enhancing its global reach.
As a multi-asset broker, StoneX offers diverse trading solutions, focusing on retail forex and institutional services. The broker's business model emphasizes connectivity to global markets, enabling clients to access liquidity and risk management solutions tailored to their needs. This positions StoneX as a significant player in the financial services landscape, making it a reliable choice for traders looking to engage in various asset classes.
StoneX operates under the oversight of several regulatory authorities, ensuring a high level of compliance and investor protection. The primary regulators include:
The regulatory licenses held by StoneX are valid for various financial services, including forex trading, commodities, and securities. The firm maintains multiple legal entities across different regions, ensuring compliance with local laws and regulations.
StoneX implements robust Know Your Customer (KYC) and Anti-Money Laundering (AML) policies to safeguard client funds and ensure the integrity of its operations. Client funds are kept in segregated accounts, providing an additional layer of protection against potential insolvency. Furthermore, the firm participates in investor compensation schemes where applicable, enhancing the security of client investments.
StoneX offers a broad spectrum of trading products and services, catering to both retail and institutional clients. The broker provides access to over 84 currency pairs, including major, minor, and exotic pairs, allowing traders to diversify their portfolios effectively.
In addition to forex, StoneX offers a variety of Contracts for Difference (CFDs) across multiple asset classes, including:
The firm continually updates its product offerings to meet market demand, ensuring that clients have access to the latest trading instruments. StoneX also provides tailored services for institutional clients, including white-label solutions and asset management services, allowing firms to leverage StoneX's infrastructure and expertise.
StoneX supports multiple trading platforms to accommodate various trading styles and preferences. Notably, the broker offers MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which are popular among retail traders for their comprehensive analytical tools and user-friendly interfaces.
In addition to these platforms, StoneX has developed proprietary trading solutions, such as:
The broker also provides a web-based trading platform and mobile applications for both iOS and Android devices, ensuring clients can trade on-the-go. With a focus on technology, StoneX offers API access for automated trading, allowing clients to integrate their trading strategies with the broker's infrastructure.
StoneX offers various account types to cater to different trader needs, including:
The broker's trading conditions include leverage up to 1:500, depending on the account type and regulatory restrictions. Traders can execute a minimum order size of 0.01 lots, and overnight fees are applicable based on the positions held.
StoneX supports a variety of funding methods to facilitate deposits and withdrawals, including:
The minimum deposit requirement varies by account type, with the standard account requiring only $1 to start trading. Deposits are typically processed instantly, while withdrawal requests may take 1-5 business days, depending on the method chosen.
StoneX does not charge deposit fees, and withdrawal fees are structured as follows:
Customer support at StoneX is accessible through multiple channels, including:
The firm operates during business hours, with support available in multiple languages to cater to its diverse client base. However, live chat support is not currently available.
StoneX provides a range of educational resources, including:
StoneX serves clients in numerous countries worldwide, including major markets in North America, Europe, Asia, and Australia. The broker has established offices across various regions, enhancing its ability to provide local support and services.
However, certain restrictions apply, and StoneX does not accept clients from specific countries due to regulatory limitations. These include regions with stringent financial regulations or where the firm is not licensed to operate.
In summary, StoneX stands out as a reputable broker with a comprehensive suite of services tailored to meet the needs of both retail and institutional clients. With robust regulatory oversight, a wide range of trading products, and advanced technology, the broker aims to provide a secure and efficient trading environment for its users.
FX2372073304
Taiwan
A female friend introduced me to a person who knows a platform with USD. At the beginning, I withdrew funds successfully for the first two times. I did not have a loss within the specified period of time to do foreign exchange. The other party gave a project with a return of 9999 US dollars. 5.2W, after the completion, it is the problem that the member needs 38888 US dollars to join, and the total amount is 10% if it is not completed within the time, and it is necessary to withdraw the money after it is completed. The platform says that the serial number is not enough × 5 times (when all the money is to be withdrawn, it will be The same thing) I made money by doing foreign exchange trading numbers for US dollars, euros, and yen. Sometimes the other party said that I would bet up, but I would press it wrong and press down. I didn’t lose any money at all. In the last time, the money was transferred. The account number is completed, the payment came to 221,345 US dollars, and the payment is to be withdrawn. The platform gave a name for multiple accounts and suspected of money laundering. If the payment cannot be withdrawn, 20% needs to be supplemented. 44269 US dollars as a guarantee, and approved within 7 days After that, without any suspicion, the security deposit of US$44,269 will be returned, and it is still unable to withdraw the money at US$221,345.
Exposure
2021-06-29
FX3914838800
Taiwan
It is said that you must pay 20% of the tax before you can withdraw normally. When is it required to pay tax for withdrawals? As a result, the account is frozen later, it is best to return the principal
Exposure
2021-07-08
Henry9
New Zealand
Dealing with payments across different countries was a headache before we started using StoneX. Now, it’s smoother with their FX solutions. They handle the complexities, and I focus more on running our business.
Positive
2024-06-27
춘자
South Korea
After being told to apply for a public offering and then being informed that I won the subscription, they had me tie up my money and withdraw the full amount, resulting in a fee of 18 million KRW. A 25% loan payment of 20 million KRW. A fast transfer service fee of 15 million KRW. After paying, they now say I have to pay a capital gains tax of 36 million KRW. They say if I don't deposit by today, my money will be frozen. All the accounts seem fake too. Was I scammed?? I ended up putting in way too much money.
Exposure
2024-06-05
FX1490860758
United States
I've traded everything from securities to currencies and the diversity has always kept it exciting. The seamless global payments made transactions quick and easy on the pocket. Trading physical commodities was an intriguing experience. However, getting a handle on some of the OTC products was a bit of a learning curve...
37130
2024-05-15
FX1310826796
Hong Kong
First, I registered an account on the Jefferies Exchange. After making just one withdrawal, they started refusing further withdrawals under various pretexts, demanding all sorts of unfrozen funds and security deposits. After finally paying everything off, I could withdraw again. Now they claim my account was frozen during a third-party transfer, so I switched to cash transactions. Then they said the cash was seized by police. Since late October, they've been merging with Stonex, telling me to wait 15 business days—only to extend it another 15 days. Now I can't even log into the Stonex exchange; the link is dead. Please help me find the working link.
Exposure
2025-11-28