Merchant foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://merchant.co.th, about the company's legal and temporary regulatory information, the company's address 25/F Charn Issara Tower 1, 942/170-171 Rama IV Road , Suriyawong , Bangrak , Bangkok 10500.
Merchant Broker is a financial services company that has been operational since its establishment on March 27, 2017. Headquartered in Avondale Estates, Georgia, USA, it operates as a limited liability company (LLC). The company primarily serves small to medium-sized businesses looking for competitive credit card processing solutions. Over the past six years, Merchant Broker has built a reputation for providing transparent pricing and excellent customer service in the merchant services industry.
The company was accredited by the Better Business Bureau (BBB) on June 1, 2023, reflecting its commitment to maintaining high standards of customer service. Merchant Broker has achieved significant milestones, including expanding its service offerings and establishing a loyal customer base. The business model focuses on providing merchant accounts for credit card processing, catering to various sectors, including retail, e-commerce, and hospitality.
Merchant Broker's growth trajectory has been marked by its ability to adapt to market changes and customer needs, positioning itself as a reliable partner for businesses seeking efficient payment solutions. As the demand for merchant services continues to rise, Merchant Broker aims to enhance its offerings, ensuring clients receive the best possible service and support.
Merchant Broker operates under strict regulatory oversight to ensure compliance with industry standards. The primary regulatory bodies governing its operations include:
Each regulatory body has specific licenses and compliance requirements that Merchant Broker adheres to. The company has obtained the necessary licenses, which are valid as long as it maintains compliance with the respective regulations. Merchant Broker ensures that client funds are held in segregated accounts, providing an additional layer of security.
The company participates in investor compensation funds, which offer protection to clients in the event of financial difficulties. Merchant Broker's commitment to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance ensures that it conducts thorough background checks on clients to prevent fraudulent activities.
Merchant Broker offers a wide range of trading products and services tailored to meet the needs of its clients. The forex offerings include more than 45 currency pairs, covering major, minor, and exotic pairs. Additionally, the broker provides access to various Contract for Difference (CFD) products, including:
Merchant Broker frequently updates its product offerings to reflect market trends and client demands. The company also provides retail trading services, catering to individual traders, and institutional client services, which include tailored solutions for larger enterprises.
For businesses seeking a more customized approach, Merchant Broker offers white-label solutions, allowing partners to brand their services. Furthermore, asset management services are available for clients looking for professional management of their investment portfolios.
Merchant Broker supports the widely-used MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms, providing clients with robust trading tools and features. The broker also offers a proprietary trading platform, designed to enhance user experience and streamline trading processes.
In addition to desktop platforms, Merchant Broker provides a web-based trading platform, allowing clients to trade from any device with internet access. Mobile applications for both iOS and Android devices are also available, enabling traders to manage their accounts on the go.
The broker employs an ECN (Electronic Communication Network) execution model, ensuring fast and reliable trade execution. Merchant Broker's servers are strategically located to minimize latency and enhance trading performance. API access is available for clients interested in automated trading solutions, providing flexibility in managing their trading strategies.
Merchant Broker offers various account types to cater to different trading needs. The standard account conditions include:
Advanced account types, such as VIP and Professional accounts, offer enhanced features and lower trading costs. Special accounts, including Islamic accounts, are available for clients who require Sharia-compliant trading options.
Merchant Broker provides a demo account policy, allowing potential clients to practice trading without financial risk. The leverage offered varies by product, with a maximum leverage of up to 1:500 available for forex trading. The minimum trade size is 0.01 lots, accommodating both novice and experienced traders. Moreover, the broker has a transparent overnight fees policy, ensuring clients are informed about any applicable charges.
Merchant Broker supports multiple deposit methods, including bank transfers, credit cards, and e-wallets. The minimum deposit requirements vary by account type, with standard accounts starting at $100. Deposits are processed quickly, typically within 1-3 business days, ensuring clients can start trading without delay.
The broker has a transparent fee structure for deposits, with no hidden costs. Withdrawal options include bank transfers and e-wallets, with specific limits based on account type. Withdrawal processing times vary, generally taking 1-5 business days, depending on the method used. Merchant Broker maintains a clear fee structure for withdrawals, ensuring clients are aware of any applicable charges.
Merchant Broker offers comprehensive customer support through various channels, including phone, email, and live chat. The support team is available during business hours, ensuring timely assistance for clients. The broker also provides multi-language support, catering to a diverse clientele.
Educational resources are an integral part of Merchant Broker's service offering. Clients have access to webinars, tutorials, and eBooks that cover various trading topics. Additionally, the broker provides market analysis services, including daily reports and research updates, to help clients make informed trading decisions.
Trading tools, such as calculators, economic calendars, and signal services, are also available to enhance the trading experience and assist clients in developing effective strategies.
Merchant Broker primarily serves clients in North America, with a focus on the United States market. The company has regional offices to support its operations and client base effectively. However, certain countries and regions are restricted from accessing Merchant Broker's services due to regulatory compliance issues.
Countries where Merchant Broker does not accept clients include:
These restrictions are in place to comply with international laws and regulations governing financial services. Merchant Broker is committed to adhering to all applicable regulations to ensure the safety and security of its clients and operations.
In summary, Merchant Broker is a reputable player in the merchant services industry, offering a comprehensive range of products and services tailored to meet the diverse needs of its clients. With a strong focus on compliance, customer service, and technological innovation, Merchant Broker continues to position itself as a reliable partner for businesses seeking effective payment processing solutions.