General Information& Regulation Forex24 is a brand owned and operated by Lydya Financial Ltd, a Cyprus Investment Firm (CIF) regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC) with CIF Licence number 300/16 and Company registration number HE334292. Forex24 is a holder of a MiFID passport for all E.U. countries, except Belgium. It is also registered with: FCA in the UK with reg. no. 782501; BaFin in Germany with reg. no. 1349943; CONSOB in Italy with reg. no. 4624; ACP in France with reg. no. 75980; CNMV in Spain with reg. no. 4373. Market Instruments Forex24 offers investors a range of financial instruments including CFDs on Forex (68+ currency pairs), Commodities, Metals, Energies, Indices, Equities and Cryptocurrencies. Accounts & Leverage There are 3 different account types to choose from at Forex24, namely Bronze, Silver and Gold. The account currency is USD/EUR/GBP. The maximum leverage is up to 1:30 for major Forex pairs (currency pairs comprising any two of the following currencies: USD, EUR, JPY, GBP, CAD and CHF) and 1:20 for non majors. Spreads & Commissions Forex24 offers floating spreads which start at 2.8 pips for Bronze Account, 1.7 pips for Silver Account and 1.2 pips for Gold Account. The commission per side on base currency is 0.0029% for Bronze Account, 0.0025% for Silver Account and 0.0020% for Gold Account. Trading Platform Forex24 provides clients with access to the worlds financial markets via the MetaTrader 4 (MT4) platform for PC, iPhone/iPad and Android as well as WebTrader for PC. Deposit & Withdrawal Payment methods include Visa, Mastercard, Bank Wire and Skrill. The deposit fee is covered by the company and the withdrawal fee is 1 unit of the base currency of your account. Forex24 does not accept any third-party fund transfers. A client can only deposit funds to their own account. Trading Hours The trading times at Forex24 depend on the specific market. For example, clients can get direct access to the forex market 24 hours a day, 5 days a week (Mon-Fri 00:00-23:58). Accepted Countries Forex24 does not provide services to residents of the USA, Canada, Japan, North Korea, Iran, Belgium and some other regions. Lydya Financial Ltd is authorized to provide Investment and Ancillary Services to the following countries: Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom. Customer Support Clients can send Forex24 a message via https://forex24.com/pages/contact-us or by phone Client Support: +357 26 03 04 28, or via email: backoffice@forex24.com (General Inquiries: info@forex24.com, Partner Inquiries: affiliates@forex24.com, Marketing Inquiries: marketing@forex24.com)