Capital Index Forex Broker
Basic Information
United Kingdom
5-10 years Regulated in United Kingdom Market Maker (MM) White label MT4 Global Business High potential riskCompany profile
Rating Index
Pro
Advanced
Capital Index Forex Broker - Complete Information Guide
1. Broker Overview
Founded in 2014, Capital Index is an international online brokerage firm that specializes in CFDs, financial spread betting, and spread trading across a variety of financial instruments, including foreign exchange (FX), commodities, indices, and precious metals. The company is headquartered in the United Kingdom, with additional offices in regions such as Australia and the Bahamas. As a privately held company, Capital Index focuses on providing robust trading solutions to a diverse client base, including retail traders and institutional clients.
Since its inception, Capital Index has achieved significant milestones, including regulatory approvals from various financial authorities, enhancing its credibility in the competitive trading environment. The firm operates under a No Dealing Desk (NDD) execution model, ensuring transparent and efficient trading conditions for its users. This operational model allows traders to access the best available prices in the market, thereby widening their trading opportunities.
The companys commitment to leveraging advanced technology and providing quality customer service has been central to its growth strategy. With a strong focus on ethical standards, Capital Index aims to cater to the needs of traders at all levels, making it a versatile choice for those looking to engage in global financial markets.
2. Regulation and Compliance Information
Capital Index is regulated by several reputable authorities, ensuring a safe trading environment for its clients. The primary regulatory bodies overseeing the broker include:
- Financial Conduct Authority (FCA), United Kingdom - License No. 709693
- Securities Commission of the Bahamas (SCB) - Registration No. SIA-F 199
- Australian Securities and Investments Commission (ASIC) - License No. 439907
The FCA regulates Capital Index (UK) Limited, ensuring compliance with stringent regulatory standards that include the segregation of client funds and the provision of negative balance protection. This means that client funds are kept in separate accounts, ensuring they are not used for company operations. In the event of insolvency, clients can claim compensation of up to £85,000 from the Financial Services Compensation Scheme (FSCS).
Capital Index adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, which require the verification of client identities and the monitoring of transactions to prevent fraud and illegal activities. This commitment to compliance enhances the broker's reputation and trustworthiness in the financial industry.
3. Trading Products and Services
Capital Index offers a diverse range of trading products, catering to various trading strategies and preferences. The broker provides access to over 55 currency pairs, including major, minor, and exotic pairs. The primary forex pairs available for trading include:
- EUR/USD
- GBP/USD
- USD/JPY
In addition to forex, Capital Index offers a selection of CFDs on various asset classes, including:
- Indices: Traders can access major indices such as the S&P 500, FTSE 100, and NASDAQ.
- Commodities: The broker provides trading opportunities in commodities like gold, silver, oil, and natural gas.
- Precious Metals: Clients can trade in prominent precious metals, enhancing their portfolio diversification.
While Capital Index has a strong focus on forex and CFDs, it does not currently offer cryptocurrency trading or a wide range of stock options, which may limit some traders seeking broader investment opportunities. The firm regularly updates its product offerings to adapt to market trends, ensuring that clients have access to competitive trading options.
4. Trading Platforms and Technology
Capital Index primarily utilizes the MetaTrader 4 (MT4) trading platform, which is renowned for its user-friendly interface and robust functionality. The MT4 platform supports various trading strategies, including automated trading through Expert Advisors (EAs), technical analysis, and market monitoring.
Key Features of the MT4 Platform:
- Customizable Interface: Traders can tailor the platform to suit their trading styles.
- Advanced Charting Tools: The platform provides a comprehensive suite of charting tools and indicators.
- One-Click Trading: Facilitates quick order execution directly from charts.
- Multi-Device Accessibility: Available for desktop, mobile (iOS and Android), and web-based trading.
Despite its reliance on MT4, Capital Index does not offer proprietary trading platforms or additional software options, which may limit some traders looking for diverse trading environments. The broker's focus on NDD execution ensures that orders are executed swiftly, enhancing the overall trading experience.
5. Account Types and Trading Conditions
Capital Index provides several account types to accommodate various trading needs and experience levels:
Advanced Account:
Minimum Deposit: $100
Spread: From 1.4 pips
Commission: None
Pro Account:
Minimum Deposit: $10,000
Spread: From 1.0 pips
Commission: None
Black Account (Professional Account):
Minimum Deposit: €50,000
Spread: From 0.4 pips
Commission: Applicable
Capital Index allows leverage up to 1:30 for clients under FCA regulation, while clients in the Bahamas can access leverage up to 1:200. The minimum trade size varies depending on the account type, starting from 0.01 lots. The broker also implements a swap fee for positions held overnight, which is a common practice in the industry.
6. Fund Management
Capital Index supports a variety of funding methods, allowing clients to deposit and withdraw funds conveniently. The available deposit methods include:
- Bank Transfers
- Credit/Debit Cards
Key Details:
- Minimum Deposit:
- $100 for the Advanced Account
- $10,000 for the Pro Account
- Deposit Processing Time:
- Instant for credit/debit cards
- 3-5 business days for bank transfers
- Withdrawal Methods:
- Same as deposit methods
- Withdrawal Processing Time:
- 3-5 business days for bank transfers
- Instant for credit/debit cards
Capital Index does not charge deposit fees, but a fee of $15 applies for same-day bank transfers. Withdrawals are generally free, except for expedited services. The broker enforces strict anti-money laundering policies, which prohibit third-party deposits and withdrawals.
7. Customer Support and Educational Resources
Capital Index offers comprehensive customer support through various channels, ensuring traders can receive assistance when needed. Support options include:
- Phone Support: Available during trading hours
- Email Support: General inquiries and existing client support
- Live Chat: Available on the website
The support team is trained to address client concerns effectively, although the lack of 24/7 availability may be a drawback for some traders.
Educational Resources:
Capital Index provides a limited range of educational materials, including trading guides and market analysis. While the broker offers webinars and tutorials, the depth of educational content may not be sufficient for novice traders seeking comprehensive training.
8. Regional Coverage and Restrictions
Capital Index aims to provide services to a wide range of markets, primarily focusing on clients in the United Kingdom, Australia, and the Bahamas. However, due to regulatory restrictions, the broker does not accept clients from certain regions, including:
- United States
- Afghanistan
- Venezuela
- Syria
Potential clients are advised to check the broker's website for the most current information on service availability in their respective regions.
In conclusion, Capital Index is a well-regulated broker offering a range of trading products and services, primarily focusing on forex and CFDs. While its trading conditions and educational resources may not be as extensive as some competitors, the broker maintains a commitment to security and client protection, making it a viable option for traders looking to engage in the financial markets.
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Latest Reviews
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I have been scammed and my money is being held in a cryptocurrency platform. At first, they pay you for tasks through Bizum, and then the tasks increase in level, which means you have to deposit money to complete the mission. This continues until you reach a point where you have no more money, and the deposited money cannot be withdrawn because you haven't completed the task. They claim to accumulate your salary until you complete the final task and can withdraw your money, but it's not true. I don't know what to do or how to recover my money.
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I deposited my savings and they have not returned my money, help me because they are asking me for more, it is a scam
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I deposited 15 reais to do a task and then the amounts kept increasing until the fifth task of withdrawal, I deposited the amount to cover the difference of the task value. When I finished the tasks, on withdrawal, I added the withdrawal password, the system said it was wrong and that I had to deposit another amount to release it. I deposited it and the withdrawal was not released, and I lost the money.
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