TIGER BROKERS service

Tiger Brokers Complete Account Guide: Registration, Account Opening, and Login Processes

Part One: Account Registration Process

How to Register a Tiger Brokers Account

Registering for a Tiger Brokers account is a straightforward process designed to ensure you can start trading quickly and securely. Follow these detailed steps to complete your registration:

• Accessing the Registration Page:
• Go to the official Tiger Brokers website or download the Tiger Trade app from the App Store or Google Play.
• Click on the "Sign Up" button prominently displayed on the homepage or app interface.
• Filling in Required Information:
• Enter your email address or mobile number. If you have a SingPass account (for Singapore residents), you can opt for a quicker registration using MyInfo.
• Complete the personal information form, including your name, date of birth, and nationality.
• Email/Phone Verification:
• After submitting your information, you will receive a verification code via email or SMS. Enter this code to verify your contact information.
• Identity Verification (if required):
• Depending on your region, you may need to upload a valid identity document (like a passport or national ID) and proof of residence (such as a utility bill). Ensure these documents are clear and legible.
• Registration Confirmation:
• Once all information is verified and accepted, you will receive a confirmation email or SMS indicating your registration is complete.

Common Registration Issues and Solutions

• Verification Code Not Received: Check your spam folder or ensure your email/phone number was entered correctly. If issues persist, request a new code.
• Document Upload Issues: Ensure that your documents are clear and meet the required specifications. If the upload fails, try using a different format or re-take the images.

Regional Differences in Registration

• For users in Singapore, using SingPass can expedite the process significantly, allowing registration to be completed in approximately 15 minutes. In other regions, the process may take 1 to 3 business days depending on document verification.

Part Two: Tiger Brokers Account Opening Detailed Guide

Understanding Account Registration vs. Account Opening

While registration involves creating an account on the platform, the account opening process includes selecting your account type and providing necessary documentation for trading.

Preparation Work Before Account Opening

Before opening your Tiger Brokers account, gather the following:

• Valid identification (passport or ID card)
• Proof of residential address (utility bill, bank statement)
• Tax identification number (if applicable)

Detailed Account Opening Steps

• Selecting Account Type:
• Choose between a cash account or a margin account. A cash account requires full payment for transactions, while a margin account allows for leveraged trading.
• Submitting Required Documents:
• Upload the necessary identification and proof of address documents as outlined in the registration process. Make sure they are valid and clearly readable.
• Account Review Process:
• After submission, your application will undergo a review process that typically takes 1 to 3 business days. During this time, Tiger Brokers may contact you for additional information if needed.
• Account Activation:
• Upon successful review, you will receive an account activation notification via email or SMS.
• Initial Setup:
• Log in to your account using the credentials you set during registration. Complete any additional setup steps as prompted, such as setting up security features.

Frequently Asked Questions About Account Opening

• How long does it take to open an account？

• Typically, it takes between 1 to 3 business days after submission. However, delays may occur if additional documentation is needed.

• What happens if I do not trade after opening an account？

• Your account will remain valid, and you can trade at any time.

Next Steps After Opening an Account

After your account is activated, consider depositing funds to begin trading. Familiarize yourself with the Tiger Trade platform, and explore educational resources available through Tiger Brokers.

Part Three: Tiger Brokers Login Process Explained

Basic Web Login Process

Logging into your Tiger Brokers account is simple. Follow these steps:

• Visit the Login Page:
• Navigate to the Tiger Brokers website and click on the "Login" button located at the top right corner.
• Enter Your Credentials:
• Input your registered email address or mobile number and password.
• Two-Factor Authentication (if enabled):
• If you have set up two-factor authentication, you will need to enter the code sent to your mobile device or generated by your authenticator app.
• Click Login:
• After entering your credentials and any required verification codes, click the "Login" button.
• Access Your Dashboard:
• Once logged in, you will be directed to your trading dashboard where you can manage your investments.

Mobile App Login Process

• Open the Tiger Trade app, tap on the "Login" option, and follow the same steps as the web login process.

Other Login Methods

• Tiger Brokers currently does not support third-party login options or Single Sign-On (SSO) methods. Users must log in using their registered email or phone number.

Common Login Issues and Solutions

• Forgotten Password: Click on the "Forgot Password？" link on the login page and follow the instructions to reset your password.
• Account Lockout: If your account is locked due to multiple failed login attempts, you may need to wait for a specified period or contact customer support for assistance.
• Technical Issues: Ensure your internet connection is stable and try clearing your browser cache or reinstalling the app if you face persistent issues.

Overview of Features After Login

Once logged in, you can access various features, including real-time market data, trading tools, account settings, and educational resources. Familiarizing yourself with these features will enhance your trading experience.

Additional Sections

Account Security Recommendations

• Always enable two-factor authentication to add an extra layer of security.
• Regularly update your password and ensure it is strong and unique.
• Monitor your account activity and report any suspicious actions immediately.

Best Practices for Account Management

• Keep your personal information up to date.
• Regularly review your investment portfolio and adjust your strategies as needed.
• Take advantage of educational resources offered by Tiger Brokers to enhance your trading skills.

How to Get Technical Support

For any issues or inquiries, you can reach Tiger Brokers customer support through:

• Email: service@tigerbrokers.com.sg
• Phone: +65 6950 0591 (Singapore)
• Live chat options available on the website and app.

This comprehensive guide aims to facilitate a smooth experience with Tiger Brokers, covering essential processes from registration to account management. By following these steps, users can confidently navigate the platform and make informed trading decisions.