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ZAIX foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://zaix.com/en, about the company's legal and temporary regulatory information, the company's address Unit A, 14/F., Two Chinachem Plaza, 135 Des Voeux Road, Central, Central, Hong Kong.

ZAIX Forex Broker

Basic Information

Registered Region
Hong Kong
Operating Period
--
Company Name
ZAIX Ltd
Abbreviation
ZAIX
Company employee
--
Customer Service Email Address
support@zaix.com
Contact Number
+85234279940
Company Website
Company address
Unit A, 14/F., Two Chinachem Plaza, 135 Des Voeux Road, Central, Central, Hong Kong
Keywords
2-5 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Company profile

Aspect Information Registered Country/Area China Founded Year 2-5 years ago Company Name ZAIX Regulation No Regulation Minimum Deposit Not specified Maximum Leverage 100:1 Spreads Vary depending on the instrument Trading Platforms MetaTrader 4 (MT4), ZAIX Trader mobile app Tradable Assets Foreign exchange, commodity CFDs, stock index CFDs, cryptocurrency CFDs Account Types Demo Account, General Account Demo Account Available Islamic Account Not specified Customer Support Available 24/7 Deposit Methods Domestic Bank Transfer, Cryptocurrency deposits (USDT) Withdrawal Methods Not specified Educational Tools Real-time price information, market news updates, trading tools Overview of ZAIX ZAIX is an online trading platform that offers investors the opportunity to access global markets and trade a variety of financial instruments. The platform provides a range of market options, including foreign exchange (FX) trading, commodity contracts for difference (CFDs), stock index CFDs, and cryptocurrency CFDs. With these diverse investment options, users can participate in the forex market, trade commodities such as precious metals and energy products, invest in stock indices from around the world, and engage in cryptocurrency trading. Additionally, ZAIX aims to offer low transaction fees, further enhancing the cost-effectiveness of trading on the platform. To support traders in their investment activities, ZAIX provides a range of trading tools and resources. These include real-time price information for various financial instruments, market news updates to stay informed about the latest developments, and interest rate and exchange rate information. Moreover, ZAIX offers customer support services to assist users with their inquiries and provide assistance whenever needed. Overall, ZAIX is a comprehensive online trading platform that provides investors with opportunities to diversify their portfolios and access various global markets. Pros and Cons ZAIX offers several advantages and disadvantages that should be considered when evaluating the platform. On the positive side, ZAIX provides a diverse range of market instruments, including foreign exchange trading, commodity CFDs, stock index CFDs, and cryptocurrency CFDs, allowing investors to access various global markets.. Additionally, ZAIX offers demo accounts for practice and learning, multiple trading platforms, various trading tools, and customer support services. However, there are some drawbacks to be aware of. ZAIX is not regulated by any recognized regulatory authority, which may raise concerns about investor protection and oversight. Traders should exercise caution when engaging with an unregulated platform. Another potential disadvantage is the need to meet identity verification requirements for account opening, which may involve submitting personal identification documents. Additionally, transaction fees and deposit/withdrawal fees may apply depending on the chosen methods, and trading volatile markets, such as cryptocurrencies, carries inherent risks that investors should consider. Here's a summary of the pros and cons of ZAIX: Pros Cons Diverse market instruments Not regulated by recognized regulatory authority Various trading tools Identity verification requirements for account opening Demo accounts for practice and learning Transaction fees and deposit/withdrawal fees may apply Multiple trading platforms Risk associated with trading volatile markets Is ZAIXLegit? ZAIX is not regulated by any recognized regulatory authority. As indicated by the information provided by WikiFX, there is no valid regulation in place for this broker. Traders should exercise caution and be aware of the potential risks associated with trading on an unregulated platform. The lack of regulation means that there may be limited oversight and protection for investors. It is essential for traders to thoroughly research and consider the implications before engaging with an unregulated broker like ZAIX. Market Instruments ZAIX offers a range of market instruments for investors to access global markets and manage their assets. Here is a description of the market instruments provided by ZAIX: 1. Foreign Exchange (FX) Trading: ZAIX Exchange provides a fair and secure environment for foreign exchange margin trading. Investors can trade in 60 foreign exchange pairs, including major currencies, with favorable pricing. The exchange selects the lowest selling price and the highest buying price from its network of 225 financial institutions, ensuring investors can trade at the best available prices. ZAIX minimizes credit risk by depositing margins directly with its trading partners, reducing the risk of customer refusal or company bankruptcy. 2. Commodity CFDs: ZAIX Exchange offers Contract for Difference (CFD) trading on commodities such as energy and precious metals. Investors can trade products like gold/dollar (XAUUSD), WTI crude oil/dollar (XTIUSD), and natural gas/USD (XNGUSD). These CFDs provide investment opportunities in the commodity market, which has shown increased volatility in recent years. 3. Stock Index CFDs: Investors can trade stock index CFDs on major global indices through ZAIX Exchange. The exchange offers representative stock index CFDs such as Japan 225 Stock Price Index (JP225), US 30 Stock Index (US30), UK 100 Stock Price Index (UK100), German 30 Stock Price Index (DE30), and Hong Kong 50 Index (HK50). These CFDs allow investors to participate in the performance of stock indices and build their assets over the long term. 4. Cryptocurrency CFDs: ZAIX Exchange facilitates cryptocurrency trading through CFDs. Investors can trade selected and relatively stable cryptocurrencies, including Bitcoin/dollar (BTCUSD), Ethereum/dollar (ETHUSD), and Litecoin/dollar (LTCUSD). These cryptocurrency CFDs enable investors to participate in the next-generation finance market with simplified and easier-to-understand transactions. Pros and Cons Pros Cons Provides access to a range of market instruments Lack of regulation Participation in the performance of stock indices Identity verification requirements Access to the cryptocurrency markets Potential transaction fees and deposit/withdrawal fees Reduces credit risk through direct margin deposits Trading volatile markets carries inherent risks Investment opportunities in commodity market Account Types ZAIX offers two types of accounts: demo accounts and general accounts. 1. Demo Account: A demo account provided by ZAIX is a free account that allows users to practice trading and familiarize themselves with the platform without using real money. It is an invaluable tool for beginners to learn about the features and functionality of the platform, as well as to test different trading strategies in a risk-free environment. The demo account provides users with virtual funds to simulate real trading scenarios, enabling them to gain practical experience and confidence before transitioning to a general account. 2. General Account: A general account is a live trading account that allows users to trade with real money on the ZAIX platform. To open a general account, users need to complete the registration process and meet the necessary requirements. With a general account, users can access a wide range of financial products and services offered by ZAIX, including foreign exchange, commodity markets, stock indices, and cryptocurrencies. General account holders can deposit and withdraw funds, engage in live trading, and take advantage of various trading tools and features provided by ZAIX. Both account types serve different purposes: the demo account is for practice and learning, while the general account is for actual trading with real funds. Users can choose the account type that best suits their needs and objectives when engaging with the ZAIX platform. Pros and Cons Pros Cons Practice environment for beginners to learn and improve trading skills. Limited real-world impact, as trades on the demo account do not have real consequences. Opportunity to test different trading strategies without risking actual money. General account requirements may pose a barrier for some users during the registration process. Provides practical experience and confidence before transitioning to live trading. Potential costs such as transaction fees or charges that may impact overall profitability. How to Open an Account? To open a general account with ZAIX, follow these steps: 1. Email Address Registration: - Register your email address, which can be a free address like Gmail or Yahoo, or a carrier address like SoftBank, docomo, or au. - After entering your email address, click on “Start with ZAIX Exchange” to receive a “Registration Information Notification” email from ZAIX Exchange. Check your spam folder if you don't receive the email. 2. Login Information: - Use the login information provided in the “Notice of registration information” email to log in to your general account. - You can change the initial password after opening the account by visiting the designated page. 3. Enter Customer Information: - Upon logging in, you will be prompted to enter customer information on the “customer information” input screen. - Provide the requested identity verification ID, which can be the 12-digit number on your driver's license, the 16-digit personal number on your My Number Card, or the 2-digit number followed by 7 digits in the upper right corner of your passport. 4. Submit Identity Verification Documents: - You need to submit identity verification documents to complete the account opening process. - Acceptable personal identification documents include a passport, driver's license, My Number card with a photo, or residence card. - Acceptable address certificates include utility bills, national health insurance cards, credit card bills, certificates of residence, internet billing statements, or mobile phone bills. - Select the required files for identity verification and proceed to the next step. 5. Completion of Registration Request: - Once you have submitted the required documents and clicked “Next,” your registration request will be completed. - You will receive an email from ZAIX stating, “Your request to open an account has been received.” - It may take a couple of days for your account to be approved, as personal information will be verified. For any further inquiries or support regarding opening an account, you can contact ZAIX Exchange Customer Support, which is available 24/7. Spreads & Commissions & Fees ZAIX Exchange aims to support investors with fair commissions and transparent pricing. As an exchange type, it ensures transparency in prices and fees, eliminating the opacity often associated with conventional transactions. The exchange offers liquidity pool prices used by institutional investors and market makers, resulting in highly transparent and low transaction fees. The bid (selling price) and ask (buying price) spreads for various currency pairs are provided, ensuring fair and accurate pricing. For example, the spread for EURUSD is 0.5 pips, USDJPY is 0.8 pips, GBPUSD is 1.2 pips, AUDUSD is 0.8 pips, and USDCAD is 0.8 pips. The transaction fee, including tax, for trading a contract amount of 100,000 currency units (1 lot) is $11. ZAIX Exchange also offers leverage options, allowing investors to trade with a hundredfold leverage. The minimum margin requirement is $0, and the minimum lot size is 0.01 lot. The forced settlement margin maintenance rate is set at 100%. It's important to note that the fixed fee account type mentioned above is applicable to normal trading accounts, and conditions may vary for product management accounts based on the investment product. Additionally, the exchange provides information on leverage and how to handle margin calls and forced liquidation in their help center. In terms of other fees, ZAIX Exchange offers free account opening and maintenance. Deposit fees depend on the chosen deposit method. If using the domestic bank transfer service, the transfer fee is borne by the customer. For virtual currency deposits, fees vary based on the type of virtual currency. Withdrawals from ZAIX Exchange are free of charge. Deposit & Withdrawal ZAIX provides convenient deposit and withdrawal services to facilitate transactions for its users. Here is a description of the deposit and withdrawal options available: Deposit Options: 1. Payment by Domestic Bank Transfer: Users can make deposits by transferring funds from their domestic bank accounts to ZAIX Exchange. It is important to ensure that the account number is entered correctly, and the name of the payer matches the name registered on the ZAIX transaction account. Payments made under different names, such as family members, may not be accepted. Deposits are typically reflected in the user's account balance within 15 minutes to 3.5 hours, depending on the number of deposits. Deposits confirmed by 16:59 will be reflected on the same day, while those confirmed after 17:00 will be reflected on the next business day. Please note that domestic banks do not accept deposits from overseas. 2. Deposits in Cryptocurrencies: Users have the option to make instant-reflection deposits using USDT (Tether). These deposits can only be made through the TRC20 network. It is important to exercise caution when remitting cryptocurrencies to ensure they are sent to the correct network. For deposits exceeding 100,000 USDT, users are advised to contact customer support. Withdrawal Options: In order to withdraw funds, users are required to register a payment account in their general account. By registering a payment account, users can enjoy the benefits of improved security, faster processing times, and the elimination of the need to input payment information repeatedly. Pros and Cons Pros Cons Elimination of repetitive payment information input Deposit by domestic bank transfer may take time Instant-reflection deposits with cryptocurrencies Limited cryptocurrency option for deposits Deposits from overseas are not accepted Trading Platforms ZAIX offers trading platforms that cater to the needs of different traders. The primary trading platform utilized by ZAIX is MetaTrader 4 (MT4). MT4 is a widely recognized and popular trading platform known for its user-friendly interface and robust features. It provides traders with intuitive screens and the ability to develop trading strategies using indicators and expert advisors. With MT4, traders can access a wide range of trading instruments, including foreign exchange (FX), contracts for difference (CFDs) on major stock indices, and commodities. ZAIX supports MT4 on various devices. For Windows (PC) users, there is a software version of MT4 available for download. Similarly, Mac OS (OSX) users can download the software version compatible with their operating system. Additionally, ZAIX offers its proprietary mobile app called “ZAIX Trader” for both iOS and Android devices. While the iOS version of MT4 is no longer available for download, traders can still use the ZAIX Trader app to log in to their MT4 accounts and engage in trading activities. Pros and Cons Pros Cons 1. User-friendly interface 1. Limited platform options 2. Robust features 2. Limited availability for iOS 3. Wide range of trading instruments Trading Tools ZAIX provides various trading tools to support users in their trading activities. These tools include: 1. Real-time Price: ZAIX offers real-time price information for a range of financial instruments, including foreign exchange currency pairs, precious metals, energy commodities, stock indices, and virtual currencies. Users can access the bid (selling price) and ask (buying price) for each instrument, as well as the corresponding spread. 2. Market News: ZAIX provides market news updates to keep users informed about the latest developments and trends in the financial markets. These news articles cover various topics and can help users make informed trading decisions. 3. Interest Rate/Exchange: ZAIX offers information on interest rates and exchange rates. Users can access details about the foreign exchange (FX) interest rate system, which is relevant for trading currencies. Additionally, ZAIX provides information on the interest rate structure for Contracts for Difference (CFDs), which are derivative instruments. By utilizing these trading tools, ZAIX users can stay updated on real-time prices, market news, and interest rate information. This enables them to monitor market movements, analyze trends, and make informed trading decisions. Customer Support ZAIX offers customer support services to assist users with their inquiries and provide assistance. One of the available support channels is through email communication. Users can reach out to the ZAIX customer support team by clicking on the “Support” button displayed at the bottom left of the service site. For smartphone users, the support button is represented by a round red button at the bottom left of the screen. When contacting ZAIX's customer support via email, users may be required to provide their name and email address to verify their identity. This ensures that the support provided is personalized and relevant to the specific user's account or situation. By utilizing the email support option, users can submit their questions, concerns, or requests for assistance to the ZAIX customer support team. The support team will then respond to these inquiries, providing guidance and resolving any issues or concerns raised by the users. Conclusion In conclusion, ZAIX is an online trading platform that offers investors access to global markets and a diverse range of financial instruments. The platform provides advantages such as a wide selection of market instruments, including foreign exchange, commodity CFDs, stock index CFDs, and cryptocurrency CFDs, along with demo accounts, multiple trading platforms, and various trading tools. However, it is important to consider the disadvantages, including the lack of regulation by recognized authorities, identity verification requirements for account opening, potential transaction and deposit/withdrawal fees, and the inherent risks associated with trading volatile markets. Traders should carefully weigh the pros and cons before engaging with ZAIX and conduct thorough research to make informed decisions regarding their investments. FAQs Q: What market instruments are available on ZAIX? A: ZAIX offers a range of market instruments, including foreign exchange (FX) trading, commodity CFDs, stock index CFDs, and cryptocurrency CFDs. Q: What types of accounts does ZAIX offer? A: ZAIX offers two types of accounts: demo accounts and general accounts. Demo accounts are for practice and learning, while general accounts are for actual trading with real funds. Q: How can I open a general account with ZAIX? A: To open a general account, you need to register your email address, receive the registration information, log in with the provided information, enter customer information, and submit identity verification documents. Q: What are the spreads, commissions, and fees on ZAIX? A: ZAIX aims to provide fair commissions and transparent pricing. Spreads for different currency pairs are provided, and transaction fees for trading are applied. Deposit and withdrawal fees may vary depending on the chosen method. Q: How can I deposit and withdraw funds on ZAIX? A: ZAIX provides options for depositing funds through domestic bank transfer and cryptocurrencies. Withdrawals can be made to registered payment accounts. Q: What trading platform does ZAIX use? A: ZAIX primarily uses the MetaTrader 4 (MT4) platform, which is available for Windows, Mac OS, and mobile devices through the ZAIX Trader app. Q: What trading tools are available on ZAIX? A: ZAIX offers real-time price information, market news updates, and information on interest rates and exchange rates to support users in their trading activities.

Rating Index

  

Zaix Forex Broker - Complete Information Guide

  

1. Broker Overview

  Zaix is an online trading platform operated by Zaix Ltd and Zaix Exchange Co., Ltd., established in recent years, specifically around 2018. The company claims to have its headquarters in Canada, with additional offices located in Malaysia and the Seychelles. However, the actual legitimacy of these claims is questionable.

  As a private entity, Zaix focuses on providing trading services to retail clients and institutional investors. The primary market served by Zaix includes forex trading, commodities, indices, and cryptocurrencies. The broker has positioned itself as a rapidly growing player in the forex exchange market, although it faces scrutiny regarding its regulatory compliance and operational transparency.

  Zaix's development has been marked by its aggressive marketing strategies, which promise low spreads and high leverage, but these claims require careful verification. The broker operates under a business model that primarily caters to retail forex trading, aiming to attract both novice and experienced traders seeking diverse market opportunities.

  In summary, the Zaix broker is an emerging trading platform with a focus on forex and other financial instruments, but potential clients should approach with caution due to regulatory concerns.

  

2. Regulation and Compliance Information

  Zaix claims to be licensed and authorized in Canada under the supervision of the Canadian Financial Services Agency and mentions the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). However, upon further investigation, there is no evidence of Zaix being listed or regulated by the Investment Industry Regulatory Organization of Canada (IIROC) or any other recognized regulatory body.

  The absence of a valid regulatory license raises significant concerns regarding the safety of client funds. Zaix does not offer any guarantees regarding fund protection, nor does it maintain segregated accounts for client deposits. Additionally, the broker has not been found to participate in any investor compensation schemes, which further heightens the risk for traders.

  Zaix's KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures are also unclear, as the company does not provide detailed information on its practices. Overall, the lack of regulation and transparency surrounding the Zaix broker presents a considerable risk for potential investors.

  

3. Trading Products and Services

  Zaix offers a variety of trading products, primarily focusing on forex pairs, CFDs (Contracts for Difference), and cryptocurrencies. The platform claims to support trading in over 60 currency pairs, including major currencies like EUR/USD, GBP/USD, and USD/JPY. Additionally, Zaix provides access to commodity CFDs, stock index CFDs, and cryptocurrency CFDs, allowing traders to diversify their portfolios.

  The broker aims to update its product offerings frequently, although specific details on new instruments or updates are not readily available. Zaix also provides retail trading services, targeting individual traders who may be looking for a straightforward trading experience.

  While Zaix does not explicitly mention institutional services or white-label solutions, its focus on retail trading suggests a primary commitment to individual clients. The range of available products positions the Zaix broker as a versatile platform for various trading strategies, though the lack of regulatory oversight raises concerns about the reliability of its services.

  

4. Trading Platforms and Technology

  Zaix primarily utilizes the widely recognized MetaTrader 4 (MT4) trading platform, which is known for its user-friendly interface and robust features. MT4 supports various trading instruments, including forex, CFDs on major stock indices, and commodities. Zaix also offers a proprietary mobile application called "Zaix Trader" for both iOS and Android devices, although the iOS version of MT4 is no longer available for download.

  The broker does not provide a web-based trading platform, which may limit accessibility for some traders. The execution model employed by Zaix is reportedly ECN (Electronic Communication Network), which is designed to facilitate direct market access for traders. However, the actual performance and reliability of the execution remain unverified.

  Zaix's server locations and technical infrastructure details are not disclosed, which raises questions about the reliability of its trading environment. Additionally, there is no mention of API access or support for automated trading, which could be a drawback for algorithmic traders. Overall, while the Zaix broker utilizes a popular trading platform, the lack of transparency regarding its technical setup is a concern for potential users.

  

5. Account Types and Trading Conditions

  Zaix offers various account types, although specific details regarding the conditions for each account are limited. The standard account conditions reportedly include a minimum deposit requirement that is not explicitly stated, while spreads are claimed to start as low as 0.7 pips. The broker also mentions a leverage ratio of up to 1:100, which is relatively conservative compared to other brokers in the industry.

  Advanced account types, such as VIP or professional accounts, are not clearly defined on Zaix's website. The availability of special accounts, including Islamic accounts or corporate accounts, is also not specified. Zaix does provide a demo account for traders to practice their strategies without financial risk.

  The minimum trading lot size and overnight fees are not disclosed, leaving potential traders without crucial information needed to evaluate the cost of trading with Zaix. Overall, the lack of clarity on account types and trading conditions presents challenges for traders looking to understand the offerings of the Zaix broker.

  

6. Fund Management

  Zaix supports several deposit methods, including bank wire transfers and cryptocurrency deposits, specifically USDT (Tether). However, the minimum deposit requirements are not clearly stated for different account types. The processing time for deposits varies, with bank transfers typically taking longer than cryptocurrency transactions, which are often instant.

  Regarding withdrawal methods, Zaix does not provide explicit details on the available options or any associated restrictions. The processing time for withdrawals is also unclear, which may lead to frustration for clients trying to access their funds. Additionally, any fees associated with deposits or withdrawals are not transparently outlined, further complicating the financial aspects of trading with Zaix.

  Overall, the lack of detailed information about fund management policies raises concerns about the financial transparency of the Zaix broker and the ease with which clients can manage their funds.

  

7. Customer Support and Educational Resources

  Zaix offers customer support through various channels, including email and online chat, although specific contact information is not readily available. The service hours and time zone coverage are also unspecified, making it difficult for clients to know when they can receive assistance.

  The broker claims to provide support in multiple languages, although the exact languages offered are not detailed. Educational resources available to traders include market analysis, tutorials, and potentially webinars, but the extent and quality of these resources are not clearly defined.

  Zaix's market analysis services may include daily updates and research reports, but again, the specifics are lacking. The availability of trading tools such as calculators and economic calendars is not mentioned, which could hinder traders' ability to make informed decisions. Overall, the customer support and educational offerings of the Zaix broker appear limited, which may impact the trading experience for users seeking comprehensive guidance.

  

8. Regional Coverage and Restrictions

  Zaix primarily targets markets in Asia, particularly Japan, although it claims to have a presence in Canada and Malaysia as well. However, the actual operational legitimacy in these regions is questionable due to the lack of regulatory oversight.

  While Zaix does not specify the exact locations of its regional offices, the broker's marketing suggests a focus on attracting clients from regions with high trading activity. Notably, Zaix does not accept clients from certain countries due to regulatory restrictions, although specific countries are not listed.

  The broker's operational limitations and the absence of clear geographical coverage information raise concerns about its ability to serve a global clientele effectively. Overall, the Zaix broker appears to have a limited regional focus, which may restrict its growth potential in the competitive trading industry.

  In conclusion, while Zaix presents itself as a promising trading platform, potential clients should exercise caution due to significant regulatory concerns, lack of transparency, and limited support services. As always, thorough research and due diligence are essential before engaging with any trading broker.

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Latest Reviews

迈特总部招商

迈特总部招商

Australia

ZAIX is a decent option due to its friendly deposit amount and low trading fees, which I have found to be convenient. However, the frequent unavailability of their customer service can be problematic, especially when seeking assistance. Overall, ZAIX may be a good fit for traders who prioritize affordability, but the customer service issue is something to keep in mind.

37130

2023-03-23

ZAIX Forex Broker has an overall rating of 1.46, Regulatory Index 0.00, License Index 0.00, Business Index 6.63, Software Index 4.00 Risk Control Index 0.00.