Etrans foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website http://www.etrans.com.au/en/, about the company's legal and temporary regulatory information, the company's address Level 8, 2 Queen St, Melbourne VIC 3000, Australia.
Etrans, officially known as E-Trans Group Pty Ltd, was established in 2000. The company is headquartered at Level 8, 2 Queen St, Melbourne, VIC 3000, Australia. Etrans operates as a private entity, providing a range of trading services primarily in the forex and contract for difference (CFD) markets. The broker has built a reputation over its years of operation, catering to individual and institutional clients across various regions.
Etrans has developed a solid presence in the financial industry, focusing on delivering trading solutions and services to clients worldwide. The companys growth has been marked by a commitment to offering diverse financial instruments, including forex pairs, commodities, indices, and CFDs. Over the years, Etrans has aimed to expand its service offerings, adapting to the evolving needs of traders.
The broker's business model primarily revolves around retail forex trading, providing clients with access to a wide array of trading products. Etrans has also made strides in establishing relationships with institutional clients, offering tailored solutions to meet their specific trading requirements. As a well-established player in the forex and CFD sector, Etrans continues to evolve, aiming to enhance its services and maintain its competitive edge in the market.
Etrans is regulated by the Australian Securities and Investments Commission (ASIC), which is known for its stringent regulatory framework. The broker holds the license number 439303, allowing it to operate as a market maker in the forex trading space. However, it is important to note that while Etrans claims to be regulated, there have been discussions regarding the actual enforcement of these regulations, and some sources indicate that it may operate in a less regulated capacity.
The brokers compliance with regulatory standards includes maintaining a robust Know Your Customer (KYC) and Anti-Money Laundering (AML) policy. This ensures that Etrans adheres to the necessary checks to verify the identity of its clients and prevent illicit activities. Customer funds are reportedly kept in segregated accounts, providing an additional layer of security for clients' investments.
Despite the regulatory oversight from ASIC, it is advisable for potential clients to conduct thorough research and due diligence before engaging with Etrans, as some reviews have raised concerns about the company's operational practices. The broker's commitment to compliance is further emphasized through its participation in investor compensation schemes, although specific details on the extent of this participation are not explicitly outlined.
Etrans offers a variety of trading products, primarily focusing on forex currency pairs. The broker provides access to a wide range of currency pairs, including major, minor, and exotic pairs, catering to various trading strategies and preferences. In addition to forex, Etrans also offers CFDs on several asset classes, including:
The frequency of product updates and the introduction of new trading instruments are essential for Etrans, as they aim to keep pace with market demands. The broker's retail trading services are designed to accommodate both novice and experienced traders, while also providing institutional clients with tailored solutions.
Etrans does not currently offer white label solutions or asset management services, focusing instead on its core trading offerings. This concentration allows the broker to streamline its operations and provide a more focused trading experience for its clients.
Etrans does not support the widely popular MetaTrader 4 (MT4) or MetaTrader 5 (MT5) trading platforms. Instead, it utilizes its proprietary trading platform, which is designed to provide a user-friendly interface and essential trading tools. The platform is accessible via web browsers, allowing traders to manage their accounts and execute trades from any device with internet access.
For mobile trading, Etrans offers a mobile application compatible with both iOS and Android devices. This mobile platform enables traders to stay connected to the markets, execute trades, and monitor their accounts on the go, enhancing the overall trading experience.
The broker employs a market-making execution model, which allows for efficient trade execution. Etrans has invested in robust technological infrastructure, including secure servers located in strategic locations to ensure low latency and high-speed trading. Additionally, API access is available for clients seeking to implement automated trading strategies, although details on the specific API functionalities are limited.
Etrans offers a standard trading account with specific conditions designed to cater to a broad range of traders. Key features of the standard account include:
Etrans does not currently offer specialized account types such as VIP or Islamic accounts, which may limit options for specific trader demographics. However, the broker does provide a demo account for new clients to practice trading without financial risk, enabling them to familiarize themselves with the platform and trading conditions.
Etrans supports various deposit methods to facilitate easy funding of trading accounts. Accepted deposit methods include:
The minimum deposit requirements vary by account type, with the standard account requiring a modest initial investment. Deposits are processed promptly, typically within one business day, although specific processing times may vary based on the method used.
Withdrawal options are also available, with Etrans implementing a structured withdrawal process. Clients can expect processing times ranging from 1 to 5 business days, depending on the withdrawal method selected. Withdrawal fees may apply, although the exact fee structure is not explicitly outlined.
Etrans provides multiple channels for customer support, ensuring that clients can reach out for assistance as needed. Support channels include:
The broker operates during standard business hours, covering multiple time zones to assist clients in different regions. Etrans supports English as its primary language for customer communication.
In terms of educational resources, Etrans offers a range of materials to help traders enhance their knowledge and skills. Available resources may include:
Etrans primarily serves clients in Australia, the United States, and Canada, with its services tailored to meet the needs of these markets. The broker has established regional offices to facilitate local client support and operations.
However, Etrans does not accept clients from several countries due to regulatory restrictions. Specific countries or regions where Etrans services are unavailable are not explicitly listed in the provided information. Potential clients are encouraged to verify eligibility based on their location before attempting to open an account.
In summary, Etrans is a forex broker with a solid foundation in the trading industry. While it offers a variety of trading products and services, potential clients should conduct thorough research and due diligence to ensure that the broker aligns with their trading needs and expectations. As the trading landscape continues to evolve, Etrans aims to adapt and enhance its offerings for a diverse clientele.
JiunYing Ou
Taiwan
Detailed conversation content with their the customer service and staff from 10/23~11/10. Everyone be careful to prevent fraud.
Exposure
2021-11-24
輝80489
Taiwan
I began to use the platform on 10/15 and submitted A VIP application to the platform on 10/30. After the application was approved, the platform informed that it needed 3,000 US dollars as a guarantee fee. I provides USD 3000 membership fee deposit for Etong platform on 11/04 and the platform informed that the account could not be transferred out, and it was necessary to pay 5,000 US dollars to report to the supervisory unit to apply for risk release. After paying 5,000 US dollars on 11/05, I apply for a withdrawal of 1,877 US dollars, but the platform still could not pay the withdrawal of 1877 US dollars on 11/06 and it responded that there was a problem with the company’s account and it was temporarily unable to withdraw. It replied that the account problem might needs to be withdrawn. The platform executives privately decided to let the bank lend money and directly withdraw $12,000 from the deposit account. The bank accountant denied my request of withdrawal due to uncooperative account and request $8000 margin fees. After the $8000 margin fee arrived, I withdrawn $21877 to my designated financial account within 24 hours. I completed the payment of $8000 on 11/08, but the platform informed that the withdrawal was rejected by the bank on 11/10. The bank asked the platform and myself to pay a margin fee of US$8,000 before unfreezing the platform account. On 11/11, I negotiated with the platform if the US$8,000 margin fee was paid to the platform and there is subsequent bank account problems, the platform and bank should handle it by themselves. The $29,877 that at the bank today should be refunded to my designated account within 24 hours after payment with platform statement. After the payment on 11/15, it still unable to withdraw and not even response until 11/17.
Exposure
2021-11-18
FX2091675372
Taiwan
The woman in the picture will say that she is the analyst of No.1 securities and induce you to invest in this website. You will earn a little profit at the beginning and she will start to deceive you once you trade over ten thousands(immediately change picture after scamming). The customer service said that it will not be withdrawn for the first withdrawal and they will not response anymore if you withdraw for the second time.
Exposure
2021-12-27