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CITY FX CAPITAL foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://cityfxcapital.com/invest/register, about the company's legal and temporary regulatory information, the company's address Ajetake road, Majuro, Marshall Island MH96960.

CITY FX CAPITAL Forex Broker

Basic Information

Registered Region
Australia
Operating Period
--
Company Name
Turtle Capital LTD
Abbreviation
CITY FX CAPITAL
Company employee
--
Customer Service Email Address
support@cityfxcapital.com
Contact Number
+44 20 3393 5637
Company address
Ajetake road, Majuro, Marshall Island MH96960
Keywords
5-10 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Rating Index

City FX Capital Forex Broker - Comprehensive Information Guide

1. Broker Overview

City FX Capital is an offshore brokerage that has been operating since 2013. The company is registered under the name Turtle Capital Ltd., with its headquarters located in Majuro, Marshall Islands. As a privately held entity, City FX Capital primarily targets retail investors seeking access to forex and CFD trading.

Despite its claims of offering a wide range of trading services, City FX Capital has been flagged for illegal operations by various financial regulators, including Spain's CNMV, which added the broker to its list of fraudulent financial companies in March 2021. The broker has not made significant strides in establishing a reputable presence in the financial industry, and its development history is marred by allegations of scamming practices.

The business model of City FX Capital appears to focus on attracting clients through high minimum deposit requirements and promises of lucrative trading opportunities, but it lacks the regulatory oversight necessary to ensure client safety.

City FX Capital broker operates under a model that raises significant concerns regarding its legitimacy and operational practices.

2. Regulatory and Compliance Information

City FX Capital operates without any valid regulatory oversight. It is not licensed by any recognized financial authority, which raises serious concerns about the safety of investor funds. The company is registered in the Marshall Islands, a jurisdiction known for its lax regulatory environment, making it a hotspot for unregulated brokers.

  • Regulatory Bodies: The broker has been blacklisted by the CNMV in Spain, indicating that it has no legal right to offer financial services in the European Union or the European Economic Area.
  • Regulatory Numbers: No regulatory numbers are available, as the broker operates without any licenses.
  • License Validity and Scope: City FX Capital has not applied for any licenses from reputable financial authorities, meaning it operates entirely outside of regulated frameworks.
  • Client Fund Segregation: There are no guarantees regarding the segregation of client funds, which poses a significant risk to investors.
  • Investor Compensation Fund Participation: The broker does not participate in any investor compensation schemes, leaving clients vulnerable to total loss of funds.
  • KYC and AML Compliance: There is no evidence that City FX Capital implements robust Know Your Customer (KYC) or Anti-Money Laundering (AML) measures, further compromising client security.

Given these factors, it is clear that engaging with City FX Capital poses substantial risks to potential investors.

3. Trading Products and Services

City FX Capital claims to offer a variety of trading products, but the specifics are often vague and unverified. The broker promotes access to:

  • Forex Currency Pairs: It claims to provide trading on over 45 currency pairs, although the exact number of available pairs is not specified.
  • CFD Product Categories: The broker indicates that it offers CFDs on indices, commodities, stocks, and cryptocurrencies. However, the actual availability of these products is questionable.
  • Unique Trading Products: There are no specific unique products mentioned that differentiate City FX Capital from other brokers.
  • Product Update Frequency: Information regarding the frequency of product updates or the introduction of new trading instruments is not available.
  • Retail Trading Services: City FX Capital appears to focus primarily on retail trading services, but the lack of a legitimate trading platform raises doubts about its capabilities.
  • Institutional Client Services: There is no mention of services tailored for institutional clients.
  • White Label Solutions: No information is provided regarding any white label solutions.
  • Asset Management Services: There are no details about asset management offerings.

Overall, the trading products and services claimed by City FX Capital lack transparency and credibility.

4. Trading Platform and Technology

City FX Capital does not provide clear information regarding its trading platform. The broker's website does not specify whether it supports popular platforms like MetaTrader 4 or MetaTrader 5.

  • MetaTrader 4/5 Support: There is no confirmation of support for these widely used platforms.
  • Proprietary Platform Details: The broker appears to use a custom dashboard that only allows clients to deposit funds, with no access to trading functionalities like quotes or charts.
  • Web-Based Trading Platform: Information about a web-based trading platform is not provided.
  • Mobile Application: There are no details on mobile application support for iOS or Android.
  • Execution Model: City FX Capital is described as a market maker, which can lead to conflicts of interest.
  • Server Location and Infrastructure: The technical infrastructure details, including server locations, are not disclosed.
  • API Access and Automated Trading Support: There is no indication that the broker supports API access or automated trading functionalities.

The lack of a legitimate trading platform is a significant red flag for potential investors.

5. Account Types and Trading Conditions

City FX Capital offers several account types, but the conditions associated with these accounts raise concerns:

  • Standard Account Conditions: The minimum deposit for a bronze account is stated to be $1,000, which is considered high compared to industry standards. Details on spreads and commissions are not clearly outlined.
  • Advanced Account Types: City FX Capital claims to offer silver, gold, and VIP accounts with escalating minimum deposit requirements and purported benefits, but specifics are not substantiated.
  • Special Accounts: There is no mention of unique account types such as Islamic or corporate accounts.
  • Demo Account Policy: Information regarding a demo account is not provided.
  • Leverage Ratios: The broker advertises leverage ratios as high as 1:500, which is concerning given the lack of regulation.
  • Minimum Trade Size: Specific details on minimum trade sizes are not available.
  • Overnight Fees Policy: Information about overnight fees or swap rates is not disclosed.

The account types and trading conditions presented by City FX Capital lack clarity and transparency.

6. Fund Management

City FX Capital provides limited information regarding funding methods and policies:

  • Supported Deposit Methods: The broker likely accepts bank transfers, credit cards, and e-wallets, but no specific details are provided.
  • Minimum Deposit Requirements: The minimum deposit for a bronze account is listed as $1,000, which is significantly high.
  • Deposit Processing Times: Details on how long it takes to process deposits are not disclosed.
  • Deposit Fees: There is no information regarding fees associated with deposits.
  • Withdrawal Methods and Restrictions: The broker does not clarify available withdrawal methods or any restrictions that may apply.
  • Withdrawal Processing Times: Information on how long it takes to process withdrawals is not provided.
  • Withdrawal Fee Structure: There are no details about fees related to withdrawals.

The lack of transparency regarding fund management practices is alarming for potential investors.

7. Customer Support and Educational Resources

City FX Capital's customer support and educational resources appear to be limited:

  • Support Channels: The broker offers support via phone and email, but there is no mention of live chat or social media support.
  • Service Hours and Time Zone Coverage: Specific service hours and time zone coverage details are not available.
  • Multilingual Support: There is no information on the languages supported by customer service.
  • Types of Educational Resources: The broker claims to provide some educational resources, including video tutorials and market analysis, but the extent and quality of these resources are unclear.
  • Market Analysis Services: There is no indication of regular market analysis or research reports being provided.
  • Trading Tools: Information on available trading tools, such as calculators or signal services, is not disclosed.

The limited customer support and educational resources raise further concerns about the broker's reliability.

8. Regional Coverage and Restrictions

City FX Capital's operational reach is questionable:

  • Primary Service Markets: The broker aims to serve a global market but is particularly focused on European clients, which is evident from its targeting of EU residents.
  • Regional Office Distribution: There is no information on any regional offices outside of its headquarters in the Marshall Islands.
  • Countries/Regions Not Accepted: The broker likely does not accept clients from countries with strict regulatory environments, but specifics are not provided.
  • Special Restrictions: There is no mention of any special restrictions that may apply to certain regions.

In conclusion, the operational scope of City FX Capital remains ambiguous, and potential clients should exercise extreme caution when considering engagement with this broker.

In summary, City FX Capital broker operates without regulation and transparency, raising significant red flags for potential investors. Engaging with unregulated brokers poses substantial risks, and individuals seeking to invest should prioritize working with well-regulated firms to ensure the safety of their funds.

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Latest Reviews

FX1390406838

FX1390406838

Taiwan

I am extremely disappointed with my experience with them. Not only is their website currently inaccessible, but I have also been unable to contact their customer service or account manager. As a result, I am unable to withdraw my funds, which is concerning and frustrating. I do not recommend this company to anyone and advise caution for those considering doing business with them.

37130

2023-03-24

CITY FX CAPITAL Forex Broker has an overall rating of 1.52, Regulatory Index 0.00, License Index 0.00, Business Index 7.08, Software Index 4.00 Risk Control Index 0.00.
CITY FX CAPITAL