Alpha plus is an online Forex and CFD broker, Alpha plus provides Forex trading services to traders worldwide.
This guide provides a comprehensive overview of the Alpha Plus platform, focusing on the processes for account registration, account opening, and login. Whether you are a new user or looking to troubleshoot, this guide will help you navigate through the essential steps with clarity.
Registering for an Alpha Plus account is the first step to accessing its features and services. Follow these detailed steps to ensure a smooth registration process.
Issue: Not receiving a verification email.
Solution: Check your spam/junk folder or request a new verification email from the registration page.
Issue: Registration form not accepting information.
Solution: Ensure all fields are filled correctly and that your password meets the required criteria.
Once you have registered, the next step is to open your Alpha Plus account. This process may differ slightly from registration, as it involves selecting account types and submitting necessary documents.
How long does the account opening process take?
Typically, it takes 3-5 business days for your account to be reviewed and activated.
What if my account is not approved?
You will receive an email explaining the reasons for denial. You may need to provide additional information or documentation.
Logging into your Alpha Plus account is straightforward. Below are the steps for both web and mobile app login processes.
Forgotten Password:
Click on the "Forgot Password?" link on the login page and follow the instructions to reset your password.
Account Lockout:
If your account is locked due to multiple failed login attempts, follow the prompts to unlock it, or contact customer support.
Technical Issues:
Clear your browser cache or try accessing the site from a different browser or device.
Special Instructions for First-Time Login:
Ensure you complete any initial setup prompts after your first login, such as updating your profile or security settings.
This guide aims to provide a clear understanding of the Alpha Plus account processes. For any specific queries or issues not covered, please refer to the official Alpha Plus website or contact their customer support for assistance.