IBH 2025 Review: Everything You Need to Know
Summary
The IBH Forex broker has garnered mixed reviews from users and experts alike, with a significant number of complaints regarding withdrawal issues and transparency. While it is regulated by the Labuan Financial Services Authority (LFSA) in Malaysia, many users express concerns about the broker's reliability and customer service. Notably, the broker lacks the popular trading platforms like MT4 or MT5, which may deter potential traders.
Note: It is essential to consider that IBH operates under different entities across regions, which may affect user experiences and regulatory oversight.
Ratings Overview
We rate brokers based on user feedback, regulatory status, and available trading conditions.
Broker Overview
Founded in 2009, IBH Investment Bank Limited is based in Malaysia and is regulated by the LFSA. The broker provides access to various financial instruments, including forex and contracts for difference (CFDs). However, it does not offer popular trading platforms like MT4 or MT5, which may limit its appeal to traders accustomed to those environments. The broker's headquarters is located at Level 6F (2), Main Office Tower, Financial Park Complex, Jalan Merdeka, 87000 Labuan, Malaysia.
Detailed Breakdown
Regulatory Regions
IBH is regulated under the Labuan Financial Services Authority (LFSA) in Malaysia. However, the LFSA is often viewed as a less stringent regulatory body compared to top-tier regulators found in countries like the UK or the US. This raises concerns about the level of investor protection available to clients.
Deposit/Withdrawal Currencies
IBH accepts various currencies for deposits, including USD, EUR, GBP, and others. However, user complaints frequently highlight issues with withdrawals, with many stating they have been unable to access their funds for extended periods.
Minimum Deposit
The minimum deposit requirement for opening an account with IBH is not explicitly stated in the sources, which may indicate a lack of transparency regarding account conditions.
There is no information available regarding any bonuses or promotional offers from IBH, which might be a disadvantage for traders looking for incentives.
Tradable Asset Classes
IBH offers a limited range of tradable assets, primarily focusing on forex and CFDs. There is no mention of commodities, indices, stocks, or cryptocurrencies being available for trading, which could limit diversification options for traders.
Costs (Spreads, Fees, Commissions)
The cost structure, including spreads and commissions, is not well-documented in the sources. However, several user reviews indicate dissatisfaction with hidden fees and a lack of clarity regarding the overall cost of trading with IBH.
Leverage
Details regarding leverage offered by IBH are not explicitly mentioned, which could be a concern for traders looking for specific leverage options to manage their risk.
IBH does not support popular trading platforms like MT4 or MT5, which is a significant drawback for many traders who prefer these platforms for their advanced features and user-friendly interfaces.
Restricted Areas
There is no specific information on restricted regions, but the broker's operation in Malaysia may imply limitations for clients from certain jurisdictions, particularly those with stricter regulatory environments.
Available Customer Service Languages
IBH primarily offers customer service through email, with no mention of live chat support or phone assistance. This could hinder effective communication, especially for non-English speaking clients.
Ratings Recap
Detailed Analysis
Account Conditions
The account conditions at IBH are rated 5.0 due to a lack of clarity regarding minimum deposit requirements and potential hidden fees. User feedback indicates that the absence of detailed information can lead to frustration.
With a rating of 4.5, the tools and resources available at IBH are limited. The absence of MT4 or MT5 significantly reduces the appeal for traders who rely on advanced charting and analysis tools.
Customer Service and Support
Rated at 4.0, customer service appears to be a significant pain point for IBH clients. Users report difficulties in reaching support and express concerns over the responsiveness and effectiveness of the service provided.
Trading Setup/Experience
The trading experience is rated at 5.0, reflecting mixed user feedback. While some traders appreciate the straightforward setup, others express dissatisfaction with the limited asset classes and trading platforms.
Trustworthiness
Trustworthiness receives a low score of 3.5 due to numerous complaints about withdrawal issues and a general lack of transparency. Several sources indicate that many users feel unprotected and have difficulty accessing their funds.
User Experience
The overall user experience is rated at 4.0, with feedback indicating that while the platform may be easy to use, the significant issues related to withdrawals and customer support detract from the overall experience.
In conclusion, while IBH Investment Bank Limited has been operational for several years and is regulated by the LFSA, the numerous complaints regarding withdrawal issues and limited trading options raise significant concerns for potential traders. Prospective clients are advised to conduct thorough research and consider alternative brokers with stronger reputations and more robust regulatory oversight.
