MTS Prime Information MTS Prime, founded by the experienced MTS Gold Group, provides a full suite of trading solutions for institutional clients in forex, precious metals, energy, and indices. While FCA-regulated and with 50 years of experience, their customer service is limited to phone, email, and a contact form, without the convenience of live chat or social media help.Pros and Cons Pros Cons Regulated by the Financial Conduct Authority (FCA)Customer service only provides phone, email, contact form. 50 years of experienceShares, commodities, ETFs, crypto, or futures are not available Real-time tier 1 banks liquidityIs MTS Prime Legit? MTS Prime is regulated by FCA with license number 825163. Regulated countryRegulated AuthorityRegulated EntityLicense TypeLicense Number FCAMTS Prime Solutions LimitedInstitution Forex License (STP)825163What Can I Trade on MTS Prime? MTS Prime has 50 years experience in BULLION and FX market. It provides a full suite of trading solutions, including precious metals, forex, energy, and indices. Tradable Instruments Supported Forex✔ Indices✔ Shares❌ Metals✔ Commodities❌ ETFs❌ Crypto❌ Energies✔ Futures❌Trading Platform MTS Prime access to real-time tier 1 banks liquidity in a single aggregated platform Cater to both Corporate and Institutional clientsCustomer Service MTS Prime have a phone number and email address for inquiries, but lack a support ticket system, live chat, or social media presence. They have a contact form on their website, but overall, their customer service is more traditional and less readily available for immediate assistance. Contact Options Details Phone+442032879989 Emailinfo@mtsprime.co.uk Support Ticket SystemNone Online ChatNone Social MediaNone Supported LanguageEnglish Website LanguageEnglish Physical Address2-8 Scrutton Street, London, EC2A 4RT, United Kingdom Contact FormYesThe Bottom Line MTS Prime is regulated by the Financial Conduct Authority (FCA) and has 50 years of industry experience. However, its biggest disadvantage is that the customer service method is traditional and there is no instant communication method, such as online chat. Therefore, MTS Prime is more suitable for experienced traders who are looking for regulated brokers.FAQs Is MTS Prime a safe broker to use? Yes, MTS Prime is regulated by the Financial Conduct Authority (FCA) under license number 825163. This indicates it ensures the security of customer funds to a certain extent. Who is MTS Prime best suited for? Due to the traditional customer service methods and lack of instant communication options, MTS Prime is more suitable for experienced traders comfortable with phone and email support. Is MTS Prime good for beginners? No, beginners often require more immediate assistance, which MTS Prime's traditional support methods don't provide. Additionally, the platform's focus on institutional clients.