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Capital.com foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://capital.com.by/en, about the company's legal and temporary regulatory information, the company's address 28 Octovriou 237, Lophitis Business Center II, 6th floor, 3035, Limassol, Cyprus.

Capital.com Forex Broker

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Capital.com

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Basic Information

Registered Region
Belarus
Operating Period
--
Company Name
Capital Com SV Investments Limited
Abbreviation
Capital.com
Company employee
--
Customer Service Email Address
support@capital.com
Contact Number
+375173922823
Company Address
28 Octovriou 237, Lophitis Business Center II, 6th floor, 3035, Limassol, Cyprus
How to login to Capital.com?
Capital.com Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a Capital.com Account Creating an account on Capital.com is a straightforward process designed to ensure security and compliance. Follow these detailed steps to register: Accessing the Registration Page: Visit the official Capital.com website or download the mobile app from the App Store or Google Play. Click on the “Sign Up” or “Register” button prominently displayed on the homepage. Filling in Required Information: Enter your personal details, including your full name, email address, and a strong password. Ensure the password meets the platform's security requirements (typically a mix of upper and lower case letters, numbers, and symbols). Select your country of residence from the dropdown menu. Email/Phone Verification: After submitting your information, check your email for a verification link. Click on this link to verify your email address. Optionally, you may be asked to verify your phone number via SMS. Identity Verification (if required): Depending on your location and regulatory requirements, you may need to upload identity documents (such as a passport or driver's license) and proof of residence (like a utility bill or bank statement) for KYC (Know Your Customer) compliance. Registration Confirmation: Once your email and identity are verified, you will receive confirmation that your account has been successfully created. Common Registration Issues and Solutions Email Not Received: If you do not receive the verification email, check your spam folder. If its not there, try resending the verification email or use a different email address. Document Rejection: Ensure that all uploaded documents are clear, legible, and meet the specified requirements. If rejected, follow the instructions provided in the notification email. Regional Differences in Registration Certain regions may have additional verification steps due to local regulations. For instance, users in the United States are not permitted to register due to regulatory restrictions. Always check the Capital.com website for the latest regional policies. Part Two: Capital.com Account Opening Detailed Guide Explanation of Differences Between Registration and Account Opening Registration is the initial step of creating an account, while account opening involves selecting the type of account you wish to trade with and completing additional verification steps. Preparation Work Before Account Opening Before opening an account, ensure you have the following: A verified email address and phone number. Identity verification documents ready for upload. Basic understanding of trading and your financial goals. Detailed Account Opening Steps Selecting Account Type: Log in to your verified account and navigate to the “Open Account” section. Capital.com offers various account types, including Standard, ECN, and Demo accounts, catering to different trading needs. Submitting Required Documents: Depending on the account type, you may need to submit additional financial documents, such as proof of income or trading experience. Account Review Process: Capital.com will review your application and documents. This process typically takes up to 48 hours. Account Activation: Once approved, you will receive a notification, and your new account will be activated. Initial Setup: After activation, log in to your account and customize your trading preferences, including setting up risk management tools and selecting trading instruments. Frequently Asked Questions About Account Opening How long does the account opening process take? The process generally takes 24 to 48 hours, depending on the completeness of your documentation. What types of accounts can I open? Capital.com offers different account types including Standard, ECN, and Demo accounts. Next Steps After Opening an Account Once your account is open, consider making your initial deposit to start trading. Familiarize yourself with the trading platform and explore educational resources offered by Capital.com to enhance your trading skills. Part Three: Capital.com Login Process Explained Basic Web Login Process Logging into your Capital.com account is essential for accessing your trading dashboard. Follow these steps: Navigate to the Login Page: Open the Capital.com website or the mobile app and click on the “Login” button located at the top right corner. Enter Credentials: Input your registered email address and password. Ensure that your password is entered correctly to avoid login issues. Complete Two-Factor Authentication (if enabled): If you have enabled two-factor authentication (2FA), enter the verification code sent to your registered mobile number or email. Click Login: Click the “Login” button to access your account dashboard. Access Your Account: Once logged in, you will be directed to your trading dashboard, where you can manage your trades, view market data, and access educational resources. Mobile App Login Process Open the Capital.com app and tap on “Login.” Follow the same steps as above to access your account. Other Login Methods Capital.com allows for third-party login options through Google, Facebook, or Apple accounts for a quicker sign-in process. Common Login Issues and Solutions Forgotten Password: Click on the “Forgot Password?” link to reset your password. Follow the prompts to receive a password reset email. Account Lockout: If you enter incorrect credentials multiple times, your account may be temporarily locked. Wait for a few minutes before trying again or contact customer support. Technical Issues: Ensure your internet connection is stable. If the website or app is down, check for updates or maintenance notifications on Capital.com. Overview of Features After Login After logging in, you will have access to various features, including: Real-time market data and charts. Your trading portfolio and performance metrics. Educational resources to enhance your trading strategies. Additional Sections Account Security Recommendations To keep your Capital.com account secure: Use a strong, unique password. Enable two-factor authentication (2FA) for an extra layer of security. Regularly update your password and monitor your account for any unauthorized activity. Best Practices for Account Management Keep your personal information updated. Regularly review your trading activities and financial goals. Utilize the demo account feature to practice trading strategies without financial risk. How to Get Technical Support For assistance, you can contact Capital.coms customer support via: Live Chat: Available on the website and app for immediate help. Email: Send inquiries to support@Capital.com for detailed assistance. Phone Support: Available during business hours for urgent matters. This guide provides a comprehensive overview of the registration, account opening, and login processes for Capital.com, ensuring users can navigate the platform effectively and securely. For any additional questions, refer to the official Capital.com website or contact their support team.

Capital.com Forex Broker - Complete Information Guide

1. Broker Overview

Capital.com, founded in 2016, is a prominent online trading platform that provides access to a wide range of financial instruments. The company is headquartered in Limassol, Cyprus, with additional offices located in the United Kingdom, Australia, and the Bahamas. Capital.com operates as a private company and has grown rapidly, attracting over 740,000 clients globally. The broker primarily serves retail traders seeking to engage in forex and CFD trading.

Since its inception, Capital.com has achieved several significant milestones, including recognition as the "Best Overall Trading Platform" at the 2024 Online Money Awards. The company has also been listed among the Fastest-Growing Companies in the Middle East by Deloitte. Capital.com is known for its commitment to leveraging innovative technology, providing a user-friendly interface, and offering comprehensive educational resources for traders of all experience levels.

The business model of Capital.com focuses on retail forex trading and CFD services, allowing clients to speculate on price movements across various asset classes without owning the underlying assets. The platform emphasizes transparency and competitive pricing, with a 0% commission structure and tight spreads.

2. Regulatory and Compliance Information

Capital.com is regulated by multiple top-tier financial authorities, ensuring a secure trading environment for its clients. The primary regulatory bodies overseeing Capital.com include:

  • Financial Conduct Authority (FCA), United Kingdom - License No. 793714
  • Cyprus Securities and Exchange Commission (CySEC), Cyprus - License No. 319/17
  • Australian Securities and Investments Commission (ASIC), Australia - License No. 513393
  • Securities Commission of the Bahamas (SCB), Bahamas - License No. SIA-F 245
  • Securities and Commodities Authority (SCA), UAE - License No. 20200000176

These licenses allow Capital.com to operate across various jurisdictions, providing clients with a level of trust and security. The broker adheres to strict compliance measures, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols.

Client funds at Capital.com are held in segregated accounts, separate from the company's operational funds, ensuring their protection. Additionally, the broker participates in investor compensation schemes, such as the Investor Compensation Fund (ICF) in Cyprus, which protects eligible claims up to €20,000.

3. Trading Products and Services

Capital.com offers an extensive range of trading products, primarily focusing on Contracts for Difference (CFDs). The broker provides access to over 4,500 instruments, including:

  • Forex: More than 125 currency pairs, including major, minor, and exotic currencies.
  • CFDs on Indices: Access to major global indices such as the US 500, UK 100, and Germany 30.
  • CFDs on Commodities: Trading opportunities in precious metals (like gold and silver), energy (crude oil), and agricultural products.
  • CFDs on Stocks: Over 4,000 global stocks, enabling traders to speculate on the price movements of individual equities.
  • Cryptocurrencies: A robust offering of over 450 cryptocurrencies, making Capital.com one of the largest CFD crypto providers in the industry.

The broker continually updates its product offerings, ensuring clients have access to new trading instruments as they become available. Capital.com primarily focuses on retail trading services, catering to individual traders looking to engage in speculative trading across various asset classes.

4. Trading Platforms and Technology

Capital.com provides its clients with multiple trading platforms to enhance their trading experience. The broker supports MetaTrader 4 (MT4) and offers a proprietary trading platform, which is designed for ease of use and efficiency.

  • MetaTrader 4 (MT4): A widely used platform among traders, MT4 offers powerful charting tools, automated trading capabilities with Expert Advisors (EAs), and a customizable interface.
  • Proprietary Web Platform: Capital.coms web-based platform features advanced functionality, including over 75 technical indicators, multiple chart types, and integrated news feeds. The platform is designed to facilitate quick and efficient trading.
  • Mobile Application: Available for both iOS and Android, the Capital.com mobile app allows traders to access their accounts, manage trades, and receive real-time updates, providing a seamless trading experience on the go.

The broker employs a Market Making execution model, which allows for fast trade execution. The technology infrastructure is robust, ensuring minimal slippage and high reliability. Additionally, Capital.com provides API access for traders looking to implement automated trading strategies.

5. Account Types and Trading Conditions

Capital.com offers a straightforward account structure, primarily consisting of the following account types:

  • Standard Account: This is the main account type, requiring a minimum deposit of $20. It features competitive spreads starting from 0.6 pips and operates on a commission-free basis.
  • Professional Account: Designed for experienced traders, this account offers higher leverage (up to 1:300) and additional benefits, such as cash rebates and access to exclusive events.
  • Demo Account: A non-expiring demo account is available, allowing users to practice trading strategies with virtual funds of $50,000. This account is ideal for beginners looking to familiarize themselves with the trading environment without financial risk.

Leverage varies depending on the asset class and regulatory requirements, with retail clients typically having a maximum leverage of 1:30 on major forex pairs. The minimum trade size is 0.1 lots, and overnight fees apply to positions held beyond a single trading day.

6. Fund Management

Capital.com supports a variety of deposit and withdrawal methods, ensuring convenient fund management for its clients. The available deposit methods include:

  • Credit/Debit Cards: Instant deposits with a minimum of $20.
  • Bank Transfers: Typically processed within 1-3 business days with a minimum deposit of $250.
  • E-Wallets: Options such as PayPal, Skrill, and Neteller are available for instant deposits.

Capital.com does not charge any fees for deposits or withdrawals, making it a cost-effective option for traders. The minimum withdrawal amount is generally $20, and funds are returned using the same method used for deposits. Withdrawal requests are usually processed within 24 hours, but the time for funds to reach the client's account may vary based on the chosen method.

7. Customer Support and Educational Resources

Capital.com prides itself on offering comprehensive customer support available 24/7. Clients can reach the support team through various channels, including:

  • Live Chat: Instant assistance via the website and mobile app.
  • Email: Support can be reached at support@capital.com.
  • Phone Support: Available for quick inquiries.

The broker supports multiple languages, ensuring accessibility for clients worldwide. Additionally, Capital.com provides a rich array of educational resources, including:

  • Webinars: Regular sessions covering various trading topics.
  • Tutorials and Articles: Detailed guides designed to enhance traders' knowledge.
  • Market Analysis: Daily insights and research reports to keep traders informed.

The Investmate app further complements the educational offerings, providing interactive lessons and quizzes tailored for different trading levels.

8. Regional Coverage and Restrictions

Capital.com serves clients globally, with a strong presence in Europe, Asia-Pacific, and the Middle East. The broker operates under multiple regulatory frameworks, allowing it to cater to a diverse clientele. However, certain countries are restricted from accessing Capital.com services, including:

  • United States
  • Iran
  • North Korea
  • Syria
  • Cuba

These restrictions are due to regulatory and legal requirements in various jurisdictions. Despite these limitations, Capital.com continues to expand its reach and enhance its service offerings across permitted regions.

In conclusion, Capital.com stands out as a reputable forex broker, providing a secure trading environment with a wide range of products and services tailored to meet the needs of both novice and experienced traders. With its strong regulatory framework, competitive pricing, and robust educational resources, Capital.com is well-positioned to support traders in their financial journeys.

Latest Reviews

FX1274401823

FX1274401823

Australia

The website of Capital.com seems to be reliable, but I saw that the maximum leverage is only 1:100, which is a bit low for me. Of course, leverage is something that should be strictly controlled and cannot be set casually.

Positive

2023-02-24

Capital.com Forex Broker has an overall rating of 1.54, Regulatory Index 0.00, License Index 0.00, Business Index 7.24, Software Index 4.00 Risk Control Index 0.00.
Capital.com